Great selection of products. Free shipping is offered but only if a person spends $79 or more. Shipping is rather slow. While the products that I've received are in good condition, I feel the packagin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Dick Blick Art Materials has served artists with discount art supplies since 1911. Blick is well known for our enormous selection, dependable savings, and fine customer service on thousands of in-stock art supplies.
Contact info
United States
- www.dickblick.com
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love Blick
Blick always delivers everything in great shape and on time!

Reply from Blick Art Materials, LLC
good stuff!!
easy to order exactly what i needed shipped fast and reasonable

Reply from Blick Art Materials, LLC
Blick’s online is a Lifesaver!
I live out in a rural farm area, so I frequently order supplies online. Blick’s website is excellent and the prices are great. Their delivery is always prompt and reliable. They have a terrific selection so they make my life my easier.

Reply from Blick Art Materials, LLC
Delivered quickly without any issues

Reply from Blick Art Materials, LLC
It's Always Like Christmas When My Blick Order Arrives
Thank you Blick for the careful packaging, everything arrived and in good condition! Thank you for also sending me samples of the Bio-based Liquitex acrylic paint. I can't wait to try that out.

Reply from Blick Art Materials, LLC
Great Service
Received one of my packages in 3 days, and the second, which had to be shipped separately, in a week.When I called after receiving only a part of the order. It was tracked and explained clearly. I received it 3 days later as they said I would. Great service.

Reply from Blick Art Materials, LLC
I am always pleased with the products…
I am always pleased with the products however it seems like shipping is very slow.

Reply from Blick Art Materials, LLC
Quality material delivered in a timely…
Quality material delivered in a timely fashion. I would have appreciated the items arriving in an unmarked box though. This was gift for someone in my house and they were able to tell right away.

Reply from Blick Art Materials, LLC
I enjoy the ads as they let me know…
I enjoy the ads as they let me know what is going on in the art world.

Reply from Blick Art Materials, LLC
Overall is OK
Overall is OK. Shipping not very fast. Some items where not secured and where rolling in the large box. For pencils it is NOT GOOD

Reply from Blick Art Materials, LLC
I was really happy to find these hard…
I was really happy to find these hard to find “paint crayons” as I call them. I should have known to check Blick out first! I love you stores! Thank you so much!

Reply from Blick Art Materials, LLC
Customer service at the stores is…
Customer service at the stores is well-trained, and the associates are very friendly, too. I had to call several stores for paint that I needed for a project and they made sure to tell me exactly the quantity they had in stock before I drove all over LA. I then had a return of excess paint and they were more than helpful getting that taken care of. I will always come to Blick for my personal and professional needs.

Reply from Blick Art Materials, LLC
Blick uses FedEx and their website is full of false comeons
FedEx
need I say more?
My 'current' order sitting someplace for days not moving...
Not sure why when I order from other places using good ol' USPS it gets here in days...
FedEx? Weeks...literally weeks
There no appears to be no major art supply mail order businesses that use USPS at all...
Also; the $5 off coupon code failed at checkout
repeatedly
Also; got to the stated amount to 'earn' free shipping and yet website did not calculate said 'free' shipping
SO DAMN FRUStRAtaED
As of today, 10-14-24...my latest order has sat at a FEDEX distro hub in WI...hasn't moved since the 8th.
Why is this OK, Blick?
Your failed codes and specific bs instructions for fulfilling the dangled 'discount' smells to high heavens...and all I get is a 'there there...you must jump thru hoops one and two in sequence while looking backwards into a pool of water...'
Will refuse package if it ever shows up.
This is what collapse looks like...and guess who loses?
You've lost me and (from the looks of it) many others.
update; 10/22/24
FedEx literally has had my package at the Stockton hub for ? 5 days now...not moving.
Still no package.
FEDEX SUCKs and I will not order from companies that use them again.

Reply from Blick Art Materials, LLC
I will not use anyone else for framing
I have used "Cat" the framer for at least 7 projects. The work is impeccable. Easy, helpful, and she brought up issues I never would have thought about. This is so much better than Michael's. I won't go anywhere else!

Reply from Blick Art Materials, LLC
Sunday-bad experience with cashier
Sunday, I visited the Omaha store and was looking for a canvas and was not finding the size I was looking for. When I asked for help in finding an alternate size I was told "Art is a very personal thing". OK, I get it but are there optional canvas sizes that could meet my need? We are talking an art supply to create art not art. When I tried to explain why I was looking for help and that I had driven al long way, the cashier evidently didn't like my tone of voice and became defensive and I was told by her that I shouldn't talk to her that way (what way?) and I should leave. I had a purchase I had bought the previous day with me and I didn't think would work for me, so I said I soon as I got the credit I would leave the store. I was then told by the cashier that the staff was just minimum wage earners paid to cash out customers and had no knowledge of art or art supplies. (salesperson 71700). She handled my return expediently and I left.
Unfortunately, given my treatment, I doubt I will ever return to the store and its going to be tough to continue to refer other people there.
I had been to this store several times before and was able to get assistance and had referred others there. Unfortunately, one bad experience takes away three good experiences.

Reply from Blick Art Materials, LLC
This company is beyond real!
This company is beyond real, I order 2 items that listed available, and I had a big order and mostly were gifts for Xmas and I was traveling so dates are imp. They ship all the items except for 2 And they fail to mention that these 2 items were on back order.
I receive an email a week later saying sorry these items didn't ship. I complain, they said they made a mistake Ans didn't update their system, buy dont worry we will ship one of the items soon. Today they shipped it and charged me 15.75 $ shipping for one tube of paint that fosted 14$?! And I had free shipping with the initial order, so noni got screwed with it. I have been using this shop for a long time, but this was beyond anything I experienced with an open shop! Ill never be using their shop again! Be aware!

Reply from Blick Art Materials, LLC
Send junk products without authorization, then demand payment
Ordered a large frame for $70, it arrived broken and was of very poor quality. I wrote a review stating this, did not request or initiate a replacement. The company sent me one anyway, also terrible, also broken. I told them this one also arrived broken but made it clear I was only giving feedback. They sent a THIRD anyway and are now threatening to charge me for the extra frames they decided to send and now want back. I just want them to leave me alone, but they're ignoring that part.

Reply from Blick Art Materials, LLC
Great store with great prices, but be a smart shopper!
Great place to find paint brands that other competitors do not carry. Make sure to shop around when you are looking at brushes/brush cleaning supplies however. On several instances I have found that Cheap Joe's (even Amazon) offers hefty discounts for the same product.
Smart Clip-on Lamp
I just bought an easel light from them, a Smart clip-on lamp. It's the best thing since sliced bread. I love it!!! Now I can paint at night.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







