My wedding band arrived today and I could not be happier! The craftsmanship and quality far exceeded my high expectations. There is so much fire, clarity and sparkle in the diamond! The gold band i... See more
Company replied
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Review summary
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Reviews shaping this summary
The ring I received is beautiful and just like the picture! Great communication with the DiamondsByMe representatives. The website let me build what I wanted, compare options, etc. When there was a sh... See more
Company replied
I had been searching for a platinum and Emerald (my birthstone) ring for quite a while. As soon as I saw the "DiamondsByMe" Dylan ring I knew that I had found the right company to deal with. I have no... See more
Company replied
I'll start with, I'm very happy with the support I got from the team from the first consultation meeting until the last debrief meeting after I received the ring. They answered every question/conc... See more
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Company details
Written by the company
Discover the future of jewelry design with DiamondsByMe: the place where innovation meets personal style. Our unique online configurator grants you the freedom to craft jewelry that suits your taste to perfection. Select from an array of precious metals and gemstones to assemble your ideal piece. With our cutting-edge technology and artisanal craftsmanship, any creation is possible, regardless of your budget. Every piece of jewelry is a testament to traditional craftsmanship enhanced by the precision of the latest technologies. We believe that luxury should go hand in hand with ecological responsibility. Hence, we're committed to reducing our ecological footprint by utilizing recycled materials and conflict-free stones, to offer you a product that's not only exclusive but also sustainable. At DiamondsByMe, you are more than a customer; you are a designer. We support you in bringing to life a distinctive piece of jewelry that tells your story and contributes to a more sustainable world.
DiamondsByMe - made with love perfected by you, crafted by us
Written by the company
- Celebrating Moments Treasuring Memories
- For us, jewelry is more than just a ring on your finger or a necklace around your neck. Jewelry tells a story, and our team is dedicated to crafting the perfect piece for you. We merge the age-old craft of the goldsmith with the latest technologies in the jewelry industry. This allows us to create exclusive, handmade pieces like signet rings or engagement rings, making them accessible to everyone. Afford yourself this liberty. After all, it's your day, your moment, your story.
Personal Attention
We listen to our customers and go the extra mile to assist you as our client.
Every day, we work with passion and a love for the craft to create the most beautiful designs. These designs shine all the brighter when the customer's experience has been positive, enjoyable, or effortless. From the inception of DiamondsByMe, our philosophy has been to work from the customer's perspective.
So, feel free to actually call us for advice; our specialists are on hand to assist you with your design.
We highly value our customer reviews on Trustpilot. Your feedback keeps us on our toes and is used to continuously perfect our service.
Contact info
Dienstenstraat 25, 3161GN, Rhoon, Netherlands
- +31 10 747 00 00
- info@diamondsbyme.com
- www.diamondsbyme.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Customer service is a let down and a…
Customer service is a let down and a waste of time.
2 June 2026
Unprompted review
Reply from DiamondsByMe
Dear Michael,
We are sorry to hear that you experienced our customer service this way. This is certainly not the impression we want to leave.
We take your feedback seriously. We did our very best to look into your urgent request as quickly as possible, but in some cases certain requests require a little more time to review properly.
We would be happy to look into what happened further. Please feel free to contact our customer service team so we can review the situation in more detail and, where possible, still look for a suitable solution.
Kind regards,
Team DiamondsByMe
Reply from DiamondsByMe
Thank you so much for your kind review. We are very happy to hear that you are pleased with our collection, the delivery, and our service. We truly appreciate your recommendation and hope you enjoy your jewellery.
Stunning
I had been searching for a platinum and Emerald (my birthstone) ring for quite a while. As soon as I saw the "DiamondsByMe" Dylan ring I knew that I had found the right company to deal with. I have now received the ring and it is stunning. The clarity and colour of the emerald is perfect (beautiful green with shades of blue) The platinum ring is simple, stylish and sophisticated without the fussiness I have seen in other rings. I could not be happier. Thank you so much....
4 June 2026
Unprompted review
Reply from DiamondsByMe
Thank you so much for your wonderful review.
We are delighted to hear that you are so happy with your Dylan ring. It is lovely to know that the combination of platinum and emerald was exactly what you were looking for, especially with emerald being your birthstone.
Your kind words about the colour and clarity of the emerald and the design of the ring mean a lot to us. We wish you many beautiful moments wearing it.
Kind regards,
Team DiamondsByMe
I searched for a different kind of ring…
I searched for a different kind of ring from Estonia, but there weren't any local options. The next option was to order from somewhere in EU and DBM seemed like a good option. The ring is beautiful and the service is 5/5!
28 May 2026
Reply from DiamondsByMe
Dear Matti,
Thank you so much for your lovely review! We’re very happy to hear that you found us from Estonia and that we could help you with the ring you were looking for. It’s wonderful to know that you love the ring and experienced our service as 5/5. Enjoy wearing it!
Kind regards,
Team Diamondsbyme
The best one!
30 April 2026
Reply from DiamondsByMe
Thank you so much for your wonderful review! We’re very happy to hear that. 😊
Warm regards,
Team DiamondsByMe
The product is exactly as expected
The product is exactly as expected, there was a week delay but it was communicated. There was an International customs fee since I am in the United States. I’m not sure if that’s listed anywhere on the site but if not I suggest adding it so customers are not surprised.
23 April 2026
Reply from DiamondsByMe
Dear Customer,
Thank you very much for your review.
We are happy to hear that the product was exactly as expected and that the delay was communicated clearly.
It is good that you mention the customs fees, and we appreciate your feedback on this. We will take this into account to make this clearer for our international customers.
We hope you enjoy your jewelry!
Kind regards,
Team DiamondsByMe
DiamondsByMe saved my proposal — absolute heroes
I cannot recommend DiamondsByMe highly enough. After weeks of failed deliveries and broken promises from another jeweler, I was desperate. I ordered an engagement ring from DiamondsByMe on Wednesday afternoon — they shipped the same day, and it arrived the very next morning before 8am. The ring is absolutely breathtaking. The quality, the packaging, the craftsmanship — everything is perfect.
But it’s not just the product. Mary Jane and the team responded personally, warmly, and immediately. They wished me luck for my proposal in Zakynthos and even asked for photos afterwards. That kind of human touch is rare and incredibly special.
I am flying to Greece in a few days to propose to my girlfriend, and it is only possible because of DiamondsByMe. I will be sending them photos — that is a promise.
If you are looking for a ring for a special moment, look no further. These people genuinely care. 10/10, every single time.
22 April 2026
Unprompted review
Reply from DiamondsByMe
What a fantastic review! Thank you so much for your wonderful words.
We are incredibly happy to hear that we were able to help with such a special and important moment. An engagement ring is not just any order, and it means a lot to us that everything arrived on time and that the ring, the packaging, and our service met your expectations.
Mary Jane and the entire team were very pleased to think along with you and share in the excitement leading up to your proposal in Zakynthos. We wish you all the happiness in the world and hope it will be an unforgettable moment.
We look forward to receiving the photos!
Kind regards,
The product was perfect
The product was perfect, super pretty and really looked good. My now fiance is ecstatic, which fair to say is a big success! Would definitely recommend!!
31 March 2026
Reply from DiamondsByMe
Dear Jerry,
Thank you so much for your review!
We are truly delighted to hear that the ring was perfect and that your fiancée is so happy with it , congratulations on your engagement! That’s exactly the result we hope for.
Wishing you both all the best for this exciting new chapter together!
Kind Regards,
Team Diamondsbyme
Great communication and exquisite craftsmanship
Writing this review for 'Diamonds By Me' truly is a pleasure. I ordered a ring to be delivered abroad and was initially quite anxious about whether it would arrive on schedule. From the moment I reached out, the Diamonds By Me team put me at ease. They provided an estimated delivery date, and when a delay occurred, they immediately emailed me with both the reason and reassurance.
Who stood out most was 'Iris'. I contacted Diamonds By Me several times, and each time Iris offered honest, thoughtful updates. Her steady communication by phone and email, turned what could have been a stressful delay into a surprisingly smooth experience. I felt informed, supported, and genuinely cared for throughout the process. Thank you Iris!
When my ring finally arrived, I was overwhelmed by the exquisite craftsmanship. The presentation box and the accompanying certification report added an extra touch of quality and professionalism. I would certainly use this company again in the future.
12 March 2026
Unprompted review
Reply from DiamondsByMe
Dear Theresa,
Thank you so much for your kind and thoughtful review.
It truly means a lot to read your words. We completely understand how important it is to feel confident and informed when ordering such a special piece, especially with international delivery involved, so I am very glad I could help put your mind at ease during the process.
Thank you as well for your patience and understanding when the delay occurred. We always aim to communicate as clearly and honestly as possible, and I am so pleased to hear that this made your experience feel supported and stress-free.
It is wonderful to know that you were so happy with the ring, the presentation box, and the certification report. We put a great deal of care into every detail, so hearing that it all met your expectations is incredibly rewarding.
Thank you again for your trust in Diamonds By Me. It was a pleasure assisting you, and we would be delighted to help you again in the future.
Warm regards,
Iris
Very satisfied!
It's my second time buying from DiamondsByMe. Everything went very well and I, again, very satisfied with both quality of rings and quality of customer service. They got a client for life.
24 March 2026
Reply from DiamondsByMe
Dear Ramses,
Thank you very much for your 5-star review. We are delighted to hear that your second order from DiamondsByMe was just as well received. It means a lot to us to know that you are happy with your experience.
We look forward to assisting you again with your next order.
Kind regards,
Team DiamondsByMe
Very good quality!
25 March 2026
Reply from DiamondsByMe
Dear Alexandr,
Thank you for your 5 star review. We are pleased to hear that the quality meets your expectations. We hope we can assist you further in the future.
Kind regards,
Team DiamondsByMe
The ring is stunning and I am so happy…
The ring is stunning and I am so happy with how it turned oit
31 March 2026
Reply from DiamondsByMe
Dear Kensey,
Thank you for the 5 star review. We are glad to hear that you are happy with the ring. We hope that you enjoy the purchase and hope to see you again in the future.
Kind regards,
Team DiamondsByMe
Very happy and satisfied 😁
Service was great. They understand their craft. The delivery was right on time indicated at payment. The package was also good and the product had zero scratches and defects. Sapphire stone, platinum ring and lab grown diamonds of highest grade. They are real.
23 March 2026
Reply from DiamondsByMe
Dear Prince,
Thank you so much for your wonderful review.
We are delighted to hear that you were happy with our service, the timely delivery, and the condition of your ring upon arrival. It means a lot to us that you noticed the quality of the sapphire, platinum, and lab-grown diamonds, as well as the care we put into packaging and finishing every piece.
Thank you for your trust and for taking the time to share your experience.
Kind regards,
Team DiamondsByMe
The ring is very nice
The ring is very nice, exactly what was expected from the 3D render. Good customer service.
11 March 2026
Reply from DiamondsByMe
Dear Customer,
Thank you very much for your kind review.
We are delighted to hear that the ring turned out exactly as expected from the 3D render. It is also wonderful to know that you were happy with our customer service.
Thank you for your trust in DiamondsByMe, and we hope you will enjoy your ring for many years to come.
Kinds regards,
Team Diamondsbyme
Great products for a fair price
Great products for a fair price! Fast international shipping. Fast reply and best of all, the 3D printed trial version of the ring available. Happily recommend diamonds by me.
23 March 2026
Unprompted review
Reply from DiamondsByMe
Dear customer,
Thank you so much for your kind words and recommendation. We are delighted to hear that you are happy with the quality, our fast international shipping, and the service you received. It is especially nice to know that the 3D printed trial ring was such a valuable part of your experience. Thank you for choosing DiamondsByMe!
Kind regards,
Team Diamondsbyme
A beautiful ring with my handpicked diamond
Its a beautiful ring but was so nice to be able to choose my own diamond, and then order a plastic version so that I could try it before I bought it. It took a couple of weeks to arrive but it was worth it!
13 March 2026
Reply from DiamondsByMe
Dear Customer,
Thank you very much for your lovely review.
We are so pleased to hear that you are happy with your ring and that being able to choose your own diamond, as well as trying a dummy ring first, added to the experience. It is wonderful to know that the wait was worth it.
We wish you a lot of joy with your beautiful ring.
Kind regards,
Team DiamondsByMe
Beautiful rings
Beautiful rings, cannot recommend it enough. Mine arrived perfectly and the proposal was magical.
22 December 2025
Reply from DiamondsByMe
Dear Juan,
Thank you so much for your wonderful review!
We’re delighted to hear that your ring arrived perfectly and that the proposal was magical. Congratulations on this special moment, and thank you for trusting us to be part of it!
Kind regards,
Team Diamondsbyme
Excellent
Excellent! Good experience with the purchase, product arrived in the expected date and very good quality.
6 January 2026
Reply from DiamondsByMe
Thank you very much for your kind review!
We’re happy to hear that you had a great experience and that everything arrived on time and met your expectations.
Kind regards,
Team DBM
No response
Emailed them to ask about customisation and haven’t heard back. Sent them online chat messages and wasn’t replied either. No thanks.
3 February 2026
Unprompted review
I purchased an engagement ring
I purchased an engagement ring from Diamondsbyme.nl and I couldn’t be happier. The quality of the gold is outstanding, the ring design is beautiful, and the stones are excellent quality. Their prices are among the best I’ve seen, especially for such amazing craftsmanship.
After my purchase, they kept me updated multiple times about the progress of my jewellery, clearly explaining each next step. Their communication was open, helpful, and very informative, which made me feel safe and confident ordering from them. Now that I have the ring, I’m sure their quality of work is on an extraordinary level. I’m very happy with my experience — thank you, Diamondsbyme!
20 January 2026
Reply from DiamondsByMe
Dear Tihomir,
Thank you so much for your lovely review! We are overjoyed to hear that you are happy with your engagement ring and that our craftsmanship, communication, and service made your experience special.
It means a lot to us to know that we could make you feel confident and cared for throughout the process. We hope your ring brings you lots of joy, and congratulations once again!
Warmest regards,
DiamondsByMe Team
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