The shoes were great but there was zero communication about expected shipping date, or when the item had shipped and no tracking information offered.
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Company details
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Discover the Diadora Online Shop: you can find Shoes, Clothing and Accessories for sport and leisure time. Do not miss Heritage and Sportswear collections.
Contact info
Via Montello, 80, 31031, Caerano di San Marco, Italy
- +39 0423 19 45 343
- infodiadora@diadora.com
- www.diadora.com
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Everything went perfectly fine
The availability of the product; the rapidity of shipment; the choice of the shipment company
Great products, Made in Italy
Fantastic design, superior made, Made In Italy
Not a user friendly company trying to…
Not a user friendly company trying to do a return not easy customer service didn’t help
Website not correct great shoe company needs
To fix some issues not a happy customer

Reply from Diadora
The service and the quality of…
The service and the quality of production are fantastic :)
Thank you Diadora !!!
Great Experience
The electronic ordering process was easy and user friendly. I have been a customer for some time and find the product quality and shipment to be excellent.
The only change I would recommend is if you could provide your customers an exchange program versus return and then repurchase.
Good quality products and nice range
Good quality products and nice range. tennis and running clothes performs and lasts long
Our son loves them and all of his…
Our son loves them and all of his Diadora shoes/cleats!! He has VERY wide, flat, feet and this is the only brand that accommodates his foot width. He says they are comfortable and stylish. So pleased with our purchase!!
Not the best experience
If I had to base my opinion of your company on this experience, I would never order from your company again.
However, because I can buy your shoes other places, I will more than likely continue to buy your shoes.
I would think the same style of shoe, from the same company would have the same sizes. However the blue pair that I just received seem to be a half size bigger and loose on my feet compared to the white ones I got from the same group of shoes.
Last thing is that when Free shipping and overnight or 2 day shipping is common place, when you charged $20. shipping I expected it to be here quickly. Instead it took 10 days for my shoes to arrive.

Reply from Diadora
Amazing Shoe!!
Amazing Shoe!!!
They are so comfortable on my feet. I stand and walk all day and with these my feet don’t hurt at all.
I think the Diadora brand is brilliant
I think the Diadora brand is brilliant, the clothing is comfortable and excellent quality and very trendy.
Highly recommend N9000
Made in italy N9000 sneakers look even better in real life. Very comfortable, get lots of compliments.
The best running shoes I’ve ever had
The best running shoes I’ve ever had. I have already bought 2 pairs each for my wife and kids.
Very Comfortable, Well Made
I just bought 2 pairs of Equipe Sestriere XT, Unfortunately they only had 2 pair in my size. They were different color so I bought both. I would have duplicated the order and bought 4 pair. They are very comfortable and well made. I had always bought New Balance but I like the way these are made. They seem more durable.
Customer Service 10/10
Diadora always takes care of their customers. My Original Atomos V7000 had a very unique and identical tear in both shoes which after the quality department examined they refunded my original purchase. I went on to buy the V7000 2nd Gen (So that i didn't have the same problem) and am excited to put them to the test!
The Gara is a first class racing or…
The Gara is a first class racing or tempo shoe. The cushion is superb and the build quality is first rate. Two suggestions: have a bit more of a rocker and shorten the laces they are a bit long
Product arrived
Product arrived, just as described on the website, I played with the shoes, very comfortable and the studs are just the right size, makes it easy to play on turf too.
The only thing I didn't like was the shipping cost of $19 , that was too expensive.
Confort/Qualite/Originalité
Diadora N9002 Winter
le confort et la qualité sont au top. Modèle original.
Great shoes.Fits perfectly.Would…
Great shoes.Fits perfectly.Would recommend to anyone.
So poor
So poor. Sizing charts states the inside leg measurement on the mens XL joggers was 86-87cm when in reality, it us closer to 78... I'm not sure you know what an inside leg measurement is. It stops at the ankle bone NOT the floor! Will be returned.

Reply from Diadora
Excessive returns charge
Easy to use website. Gorgeous runners. The returns process is easy yet found the €30 returns charge excessive and would put me off ordering again.
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