Diadora Reviews 600

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the high quality of the products, often highlighting the excellent materials and craftsmanship, especially for items made in Italy. The purchasing process is frequently described as easy, with a well-displayed selection of products on the website. Reviewers consistently report fast and efficient delivery, with many appreciating the updates provided throughout the shipping process. The shoes are particularly popular, with consumers finding them comfortable, stylish, and durable. However, some customers also noted issues with product quality, such as plastic zippers and large internal tags, or items that were not practical to wear. A few other people also felt that delivery times were longer than expected, or that the shipping costs were excessive. Some reviewers reported receiving damaged items or experiencing difficulties with returns and customer service, including misleading delivery information.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as high-quality,... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the high... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed of... See more

Service

Reviewers highlight positive aspects of service, with some customers consistently praising the outstanding... See more

Website

Customers had positive experiences with the website, finding it easy to order and products well displayed,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Diadora has a great selection and styles. The products "Made in Italy" usually have much better feeling materials and quality than those that are not. I just wish they would use better quality zippers... See more

Rated 5 out of 5 stars

The purchase experience and delivery were excellent. I was informed of each step of the process, and the delivery was prompt. The shoe I received was amazing in every way with the exception of the arc... See more

Rated 5 out of 5 stars

Im very satisfied with the quality of the shoes I ordered. The shipping took a while about 10 days or so. Although I'm pretty impatient. I liked all the update that were given for shipping. Lastly the... See more

Rated 5 out of 5 stars

Don't let the 'lower-tier' label fool you; these are stylish and built to last. I loved the look and feel so much that I grabbed three different colorways.


Company details

  1. Sportwear Manufacturer

Written by the company

Discover the Diadora Online Shop: you can find Shoes, Clothing and Accessories for sport and leisure time. Do not miss Heritage and Sportswear collections.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

600 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Utter shambles

Utter shambles, no il edit it, utterly disgusting disgraceful experience. Messing around taking money then putting it back, half orders sent out other in god knows where, no emails explaining anything about my order ie information as to where and if the other half is even being sent out,rude unhelpful customer service on the Liverpool phone line. Just do not use this website, plenty of other places that sells the same stuff

3 March 2025
Unprompted review
Diadora logo

Reply from Diadora

Dear Alan,
Thank you for reaching out and providing us with valuable feedback.
Upon checking in our system we noticed that your order was split into two packages, and both parcels are shown delivered.
We hope that you are satisfied with your purchase.
Kind regards,

Rated 5 out of 5 stars

My name is Hussein and I have been…

My name is Hussein and I have been playing futsal for 10 years and I am satisfied with you, Diadora, but the last purchase I made from you was not good and I want you to take it back from me. Thank you.

1 February 2025
Unprompted review
Diadora logo

Reply from Diadora

Dear Hussein,
We regret you are not satisfied with your recent shopping experience.
We would kindly ask you to provide us with your order number, so we would be able to further assist you.
Kind regards,

Rated 5 out of 5 stars

above beyond!!

above beyond!!! I am from Puerto Rico And the customer service guys helped me a lot because It was showing that the shipping was not allowed! well I am more that satisfied!! 🤗

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Sky blue and sandy Humus colors

This spring, the announcement and actual supply of Tennis shoes and apparel were delayed by 3-4 weeks against the usual spring season before Australian Open in the middle of Jan 2025. However, fashion sense, especially in color is quite attractive. The lineup and quality of products are qualified.

15 February 2025
Unprompted review
Rated 5 out of 5 stars

Dear Diodora,

Dear Diodora,
My experience as a buyer from Sydney Australia has been fantastic! This is the third time purchasing Diadora Gara Carbon, I bought the first version and was very happy with the quality of the racing shoes, I just recently purchased the second Gara Carbon version in the light blue and Orange colourway for my next race! I can't wait to race in them.
Thank you Diadora for the fast shipping and amazing service as per usual, I'm very satisfied and happy with your products and service.
Thank you!

Christian

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Consistently excellent

I’m always really happy with the shopping experience with Diadora - the website is easy to use and they are very helpful with international shipping or for any queries.

I buy from the Diadora website a few times a year and will continue to do so.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Great quality leather. Super soft.

Very fast delivery. I live in Germany and it arrived within 3 days.
I bought the GAME ROW CUT.
Great quality leather. Super soft. The rubber soles even squeak on asphalt if you provoke it. Great grip and super feel when running. I would buy more if there were nice color variations. The 2030 version with the 2030 print on the shoe is not recommended. The leather is completely different here. Hard and cheap. I can only advise against it.

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Diadora Mercury Elite

I bought a pair of Diadora Mercury Elite from the online store based in Italy.
The package arrived in Greece 2 days later with DHL. The whole process was outstanding.
Bad thing for me was that ordering size 45, it turned out that I needed the 45.5
I followed the process of free return (everything was clear in the package) and now I am waiting the refund, in order to re-order the correct size.
Probably a process of changing the size without refunding the money and re-ordering would be great from a customer's point of view, but this is how the company works, and I respect that.

29 January 2025
Unprompted review
Rated 3 out of 5 stars

Mixed experience with the product and…

Mixed experience with the product and timeline for delivery. Firstly, the delivery timeline stated by the delivery carrier DPD notification was longer than the ETA stated on Diadora's website which led me to believe the items would not arrived before I left on holiday. Luckily they were on time as stated by the e-store SLA. Next the quality of the MAGIC BASKET DEMI CUT SUEDE LEATHER trainers were not at the quality standard that I expected as the tongue of the shoes are not of the same leather material as the uppers, but a very cheap feeling polyester / synthetic fabric with the internal foam padding showing on the end trim instead of it being stitched closed like most trainers. The PANTS & JACKET COURT DIADORA CLUB track suit in Saltire Navy were of very good quality, colour and fit and I was very happy to wear this outfit several times on my holiday.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

I like to browse through your webshop

I like to browse through your online shop. It is a nice selection and it is well structured and not overwhelming - and I like the design for men and for our kids.
Delivery is always very fast and I will order again.

17 December 2024
Unprompted review
Rated 1 out of 5 stars

Great looking trainer, but fell apart

Great looking trainer... really pleased initially... sadly, poor quality ... lasted three months of average use. Tried to engage Diadora but little interest in learning about the issues or correcting - they did apologise for the inconvenience. Great trainers but only for display purposes.

2 December 2024
Unprompted review

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