Mike was very friendly and highly knowledgable about the sofas. He didn’t follow us round leaving us to discuss options, but arrived at the perfect opportunity to see if we had any questions. He went... See more
Company replied
Location
Switch locationMersey Street, Riverside Retail Park,Vernon Street, WA1 2HG Warrington, GB
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See what reviewers are saying
We visited DFS store in Warrington to shop for new sofas. We were greeted nicely and was advised where the recliners were situated. We were left to browse at our leisure. Dan was on hand to answer ou... See more
Company replied
Great experience Staff welcomed you & then you could really look around Great looking store Order three seater sofa, cuddle chair, cushions & a chair. Georgia was a superb person, helpful & made... See more
My wife and I were attended to by Mike at the Warrington store, very knowledgeable chap who didn't pressure us into anything and let us walk around the store before approaching as we'd settled on a so... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG, Warrington, United Kingdom
- 0333 999 9778
4.9
Excellent
4K reviews
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From the very first moment we sat down…
From the very first moment we sat down with sue from the Warrington store.
We were treated with such professionalism but on a personal level too.
As we were looking at our various options over two days, her expert advice & guidance helped us greatly in deciding our choice.
Her patience too, nothing was too much for her.
She is a asset & a credit to DFS
Robert & Allie x
22 May 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Dan the salesman
Dan the salesman spent a lot of time and was there to answer any questions without any pressure selling. This was despite him finishing late. We had a very pleasant shopping experience ☺️
20 May 2026
Reply from DFS Furniture - Warrington
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Warrington
Good morning David,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Warrington
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Mairaid was very helpful and made…
Mairaid was very helpful and made everything easy to understand.
17 May 2026
Reply from DFS Furniture - Warrington
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Sue was so friendly
Sue was so friendly, she made us feel so comfortable and explained everything thoroughly. The latte was nice too.
17 May 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Cathy was very friendly
Cathy was very friendly, informative and professional. She made the process very easy
17 May 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Warrington
Good morning,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Georgia was super friendly
Georgia was super friendly, professional and helpful. Her product knowledge is exceptional and this helped us to make our final decision. She is an asset to the store and DFS
13 May 2026
Reply from DFS Furniture - Warrington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Their sales rep
Their sales rep, Sam, dealt with our enquiries and helped us through the options and process quickly and efficiently. I'm very happy with the service I received.
3 May 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The lady that sold us our 3 seater and…
The lady that sold us our 3 seater and 2 seater setee was very thorough and explained everthing to me. Was very pleased.
10 May 2026
Reply from DFS Furniture - Warrington
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Great experience from start to finish
She was super helpful and made sure we were 100% happy with our choice. We felt listened too and our wants were met with the sofa we bought.
10 April 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Fabulous experience with DFS today
Fabulous experience with DFS today.
No pressure- found a lovely sofa and chair.
Just what we wanted thank you
9 May 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Sam was great she came across very well…
Sam was great she came across very well and was very professional in her amazing customer service. She connected with my mother in law and had a nice chat about her dogs. This made her feel at ease great member of your team not too pushy with the sales.
8 May 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The staff were great particularly Dan…
The staff were great particularly Dan who guided us through the procedures we didn’t feel pressured and quickly made our minds up
30 April 2026
Reply from DFS Furniture - Warrington
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Stress free
Just easy, stress free (even when shopping for a sofa with a 3 year old) Sam was engaging knowledgeable and patient. Second sofa brought from the same dfs honestly couldn’t have been easier. The customer focused approach was 100%
5 May 2026
Reply from DFS Furniture - Warrington
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
helpful staff good experience
4 May 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
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