I visited the Taunton shop today with my partner and 2 young children. The minute we walked through the door we were greeted by a member of the DSF team, his name was Sean. Sean was brilliant from tha... See more
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We had a fantastic experience at DFS Taunton. And all thanks to our brilliant salesman Kyle. He took the time and patience to go through all of our options and with his help we've created a fantastic... See more
Company replied
Alice was very helpful without being too forceful or off putting! She was very informing, allowed us to roam the store and made the whole process very smooth & enjoyable! We’re very excited to receive... See more
Company replied
Lawrence, who assisted us, was so friendly and knowledgeable. He acknowledged us straight away but gave us space and time to browse allowing us space to make the right decision. As soon as we were rea... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Toneway, TA1 2BB, Taunton, United Kingdom
- 0333 999 9802
4.9
Excellent
5K reviews
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Reply from DFS Furniture - Taunton
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
The staff are great ,very…
The staff are great ,very professional,approachable and the quality of the product is really good.
12 June 2026
Reply from DFS Furniture - Taunton
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Staff very helpful without being pushy.
19 June 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
The perfect sofa
We were left to look around on our own until we were ready to be helped. Sean was remarkably helpful and knowledgeable, answering all our questions, to the point that we made a purchase
18 June 2026
Reply from DFS Furniture - Taunton
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Lawrence is your man
Lawrence was super friendly and helpful. Not pushy and very informative. Very happy with our new sofa
17 June 2026
Reply from DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Store lay was good and the staff member…
Store lay was good and the staff member who saw us was very helpful and friendly
16 June 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
5 Stars
5 Stars ! I'll give 10 Stars!
This is the second sofa bed bouth it from DFS.
Many thanks to Lawrence who had the patience and kindness to give us all the informations we needed !
16 June 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service from Lawrence
Great service from Lawrence. No pressure sale, good advice and got on with the sale with ease. Asked about lifestyle and purpose etc so he was keen to get the best deal which I got today
16 June 2026
Reply from DFS Furniture - Taunton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Very helpful
15 June 2026
Reply from DFS Furniture - Taunton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Thank you Neil at Taunton DFS…
We made 3 trips to Taunton DFS initially to get an idea on choices for a sofa.
We had the lovely Neil assist us throughout in choosing one for a small new living room. As the dimensions and orientation for it were so specific, with Neil’s help we finally decided on the French Connection Carlisle 2 seater.
Neil was a pleasure to deal with, his relaxed and friendly approach made us feel comfortable while we were left to try the various pieces and asked us pertinent questions that helped direct us to our final decision.
Whilst the new small living room is being finished, we are looking forward to completing the space when the Carlisle arrives in 5 weeks.
As retail outlets are under threat with a growing online presence, DFS has a good balance, especially when buying a large purchase item, making the decision so much easier to see, feel and try the pieces in store. The main reason why we chose DFS as other suppliers no longer have an in store option.
Thanks DFS, keep your stores and helpful, friendly staff going.
15 June 2026
Reply from DFS Furniture - Taunton
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
The customer care rep there was top…
The customer care rep there was top class, great service, attention to detail. Listened to what I wanted before speaking and was a great all round help.
15 June 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Good experience
Lawrence was super helpful and very knowledgeable about the sofa we wanted. Explained all of our options and made a sometimes overwhelming experience very simple. Couldn’t recommend him enough.
12 June 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Perfect customer service
Perfect customer service, Sean really helped me narrow down what I was looking for. I am very grateful and am looking forward to receive my sofa.
11 June 2026
Reply from DFS Furniture - Taunton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello Mrs Ford,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Patient, knowledgable staff who seem genuinely happy to help!
Lawrence in Taunton was super helpful, he knew his stuff and made our sofa searching experience extremely easy! We came away feeling really looked after and happy!
10 June 2026
Reply from DFS Furniture - Taunton
Hello Harriet,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Quick efficient professional staff
Quick efficient professional staff. No nonsense, no pressure
10 June 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Very impressed
Lovely, well laid out store, felt completely at ease. Wonderful sales experience with Sean, treated very well, dealt with all our questions easily making for great customer service, the coffee is really good too.
8 June 2026
Reply from DFS Furniture - Taunton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
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