Visited DFS Taunton to buy a Soda Bed. Spoke to Alan on this occasion who could not have been more helpful a true credit to the team at Taunton. Very relaxed and informative and went through every asp... See more
Company replied
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In store service was excellent. Staff were not in anyway pushy, stood back until approached. Went through all of the options simply and were helpful from start to finish. Looking forward to delivery w... See more
Company replied
A cool building on a very hot day.we found the whole experience relaxed Alan who was showing us the furniture put no pressure on but explain it all to us could not be more helpful thank you
Company replied
I recently bought my first sofas at DFS Taunton and Sean was amazing. He was friendly, a great laugh and super helpful with all my questions. Thank you so much Sean for making my first sofa purchase s... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Toneway, TA1 2BB, Taunton, United Kingdom
- 0333 999 9802
4.9
Excellent
5K reviews
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This company invites their customers to review, whether positive or negative
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I recently bought my first sofas at DFS…
I recently bought my first sofas at DFS Taunton and Sean was amazing. He was friendly, a great laugh and super helpful with all my questions. Thank you so much Sean for making my first sofa purchase so positive and enjoyable!
12 July 2026
Reply from DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Sean was really helpful and had plenty…
Sean was really helpful and had plenty of advice to help us make our decision! Very positive experience!
12 July 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
Great service and quality advice from…
Great service and quality advice from sales person.
12 July 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
DFS Taunton couldn’t be More Helpful
Visited DFS Taunton to buy a Soda Bed. Spoke to Alan on this occasion who could not have been more helpful a true credit to the team at Taunton. Very relaxed and informative and went through every aspect of the purchase including the extras and 0% finance option. Great service and excellent quality sofabed looking forward to delivery. Many thanks.Martin
12 July 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
A cool building on a very hot day.we…
A cool building on a very hot day.we found the whole experience relaxed Alan who was showing us the furniture put no pressure on but explain it all to us could not be more helpful thank you
11 July 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Informative & Casual Conversation Selling
Salesman was very helpful and non judgemental, never felt pressured or forced into anything, was more of a casual and informative conversation.
The only thing was the sofa care plan was perhaps a little pushy, however I work in sales myself and understand the nature of this.
Incredibly polite and helpful, informative, able to ask every question, and gave us as much space as we needed.
Very good experience.
11 July 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
In store service was excellent
In store service was excellent. Staff were not in anyway pushy, stood back until approached. Went through all of the options simply and were helpful from start to finish. Looking forward to delivery which is being updated regularly to keep me in the loop.
4 July 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very professional a great service and…
Very professional a great service and left felling happy about what we brought
10 July 2026
Reply from DFS Furniture - Taunton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very knowledgeable staff.
3 July 2026
Reply from DFS Furniture - Taunton
Hello Mike,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Taunton
Hello Ash,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Excellent advice and guidance with friendly staff that weren’t pushy at all.
8 July 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Excellent service throughout.
7 July 2026
Reply from DFS Furniture - Taunton
Hello Ted,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Made my selection with the help of…
Made my selection with the help of Lawrence. Nothing was too much trouble for him as he talked me through various options. A very knowledgeable friendly member of staff.
7 July 2026
Reply from DFS Furniture - Taunton
Hello Susie,
Thanks for your lovely feedback, we’re glad to hear Lawrence met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Taunton
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Nice, easy purchase
Lawrence was great - very friendly and helpful. The chair we bought is just what I need for my dodgy back. Great that you allow dogs in too. Many thanks.
7 July 2026
Reply from DFS Furniture - Taunton
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lawrence.
Kind Regards,
Jordan
DFS Customer Support
Good sales assistant at DFS
Went on Friday had A very helpful sales assistant with lots of knowledge about every sofa we asked about. Went back on Monday, he remember us and answered more questions. Left us alone to decide and then we placed an order with him. A valuable member of the team at DFS. Thank you so much for being helpful and patience whilst we were deciding and no pressure selling.
6 July 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Really friendly
Really friendly, gave us time to explore and consider our options. We weren’t hounded. Really well explained, Sean was lovely.
5 July 2026
Reply from DFS Furniture - Taunton
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Sean.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Taunton
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Alan in store was very helpful
Alan in store was very helpful, talked us through the process and gave fantastic customer service
5 July 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
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