DFS Furniture - Taunton Reviews 

Excellent advice and overall service in the Taunton store. Easy to talk to sales people, not pushy. Very helpful, moving furniture around for us. Recommended a nice place for lunch… Great complimentary coffee in store too!

They convinced me to buy a sofa in store in the colour i didnt see.Sean made sure i buy it with them inside the store knowing i was not sure of the colour.When it arrived the colour was not good.I went to furniture village for advise and they said if sofas are bought online you can return them without high fees which i didnt know and i went to dfs i told them what furniture village said and Sean and Mark who is the manager said its none of their business and they are not obliged to give customers that information and that if i don't like the sofas i have to pay £ 820 for them to take them back .I pleaded with them and no mercy.Im a single mum and they took all my savings.I wouldn't advise to buy from these people ,no empathy whatsoever.

Came in this morning to have a look at some sofas Alan showed us round some latest recliner sofas showed us how they work and connect upto Bluetooth very helpful fantastic service

Lawrence was very helpful and provided great customer service. This was our third visit to DFS and this time we knew what sofa we would be purchasing.

Lovely warm reception from Kyle when entering the store. We were then left to browse the stock in our own time. Once we'd decided to go ahead with the purchase, Kyle was on hand to answer our questions and provided useful information about the product we'd chosen. The sale was handled in a professional manner whilst keeping the transaction jovial. A very pleasant experience and looking forward to our delivery.

Had a good experience

Very good service no pressure and was a very nice salesman who gave me all my options and explained all the offers

Welcoming and knowledgeable staff member.

Very happy with all aspects of my purchase. The store the salesman was very informative and helpful without being too pushy. Good early delivery. Very pleased I have two lovely sofas.

Staff are very knowledgeable about the product and delivery situation..buying process simple..thanks to Alice..

The sales man was excellent

We had a fantastic experience shopping here. The salesperson was incredibly friendly, welcoming, and patient. They took the time to help us choose the perfect sofa and offered us a great deal at a very good price. The whole experience was relaxed, professional, and completely pressure-free, which made us feel comfortable from start to finish. We’re very happy with our purchase and would highly recommend this store to anyone looking for excellent customer service and quality furniture. Thank you!

As I said in the previous review the person who dealt with us was lovely, didn’t pressure us at all. When we finally decided to buy our sofa which was shop display he went off to get the agreement to find it had been sold already online a few hrs before, undeterred he then rang around all stores until he found the identical settee which happen to be the same price. Outstanding customer service thank you

I recently bought my first sofas at DFS Taunton and Sean was amazing. He was friendly, a great laugh and super helpful with all my questions. Thank you so much Sean for making my first sofa purchase so positive and enjoyable!

Sean was really helpful and had plenty of advice to help us make our decision! Very positive experience!

Great service and quality advice from sales person.

Visited DFS Taunton to buy a Soda Bed. Spoke to Alan on this occasion who could not have been more helpful a true credit to the team at Taunton. Very relaxed and informative and went through every aspect of the purchase including the extras and 0% finance option. Great service and excellent quality sofabed looking forward to delivery. Many thanks.Martin

A cool building on a very hot day.we found the whole experience relaxed Alan who was showing us the furniture put no pressure on but explain it all to us could not be more helpful thank you

Salesman was very helpful and non judgemental, never felt pressured or forced into anything, was more of a casual and informative conversation.
The only thing was the sofa care plan was perhaps a little pushy, however I work in sales myself and understand the nature of this.

Incredibly polite and helpful, informative, able to ask every question, and gave us as much space as we needed.

Very good experience.