DFS Furniture - Stockport Reviews 

5,263
TrustScore 5 out of 5

4.9

Saint Marys Way, The Peel Centre, SK1 2HD Stockport, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

No high pressure sales just a genuinely nice bloke called Anthony, very knowledgeable about the products and a great bloke to deal with. High pressure sales puts people off, Anthony’s sales ability e... See more

Company replied

Rated 5 out of 5 stars

The staff at the store were on hand to show us where to find the item we wanted and answer questions but were happy to let us browse at our leisure. This was appreciated. When we had decided which to... See more

Company replied

Rated 5 out of 5 stars

My experience buying from DFS in Stockport was excellent. I was looked after by a lovely lady called Jackie - she was efficient but not pushy and made the process easy and enjoyable. I never felt rush... See more

Company replied

Rated 5 out of 5 stars

Ordered a 2 and 3 seater Sofas plus a matching rug, today from DFS in Stockport. Nicky who served us was very helpful, friendly and informative. I would definately request Nicky again if I were to... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, United Kingdom

  • 0333 999 9829

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(5,263)

94,852 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

Very good service. Happy with purchase. Jackie helped us decide on our new sofa.

23 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Service is very good.

23 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The lady in store was amazing very…

The lady in store was amazing very helpful. Im ADHD and she made me feel chilled didnt rush us and helped me with decision making fabulous lady.

22 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Antony was just perfect

Antony was just perfect, because we knew what we wanted & we told him he didn’t try to clever & change our minds, no hard sell or anything, he made it easy for us to order the new suite & kept every stage of the order so simple

22 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Excellent service by Robyn

Went To DFS with my mum to order a comfy chair it’s called the Faxon
We had Robyn helping us out, she was absolutely great such a lovely person
Very professional and polite
Thank you Robyn 😊

21 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Loved the relaxed feel with staff

Loved the relaxed feel with staff, not jumped on when you gone through the door is a novel change!

Liked the offer of a coffee albeit turned into an expensive one 😉

Particular mention goes to Nikki at Stockport that’s one knowledgeable man on the products, great interpersonal skills, good communication he just had a great way about him and made us all feel comfortable and involved in the purchase (family of 5 with x3 young kids)

My advice use this man to train the young guns they would learn a lot from him he seems a genuinely top bloke who cares about his customers and job.

22 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service, given good advice on buying and looking after the furniture
The staff were very effective in advising us, explaining everything to purchase and delivering.
Store manager was brilliant, definitely 10 out of ten for everything 👏

22 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Fabulous experience

Fabulous experience, no pressure,very knowledgeable

21 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Accent Slipper Chairs

Accent Slipper Chairs. Very personable responsive service. Understood exactly what we were looking for and guided us through. Very courteous. Whole thing was very quick and easy.

20 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The assistant that served us was very…

The assistant that served us was very helpful and went above and beyond to answer all our questions. Very pleasant and polite

20 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Afternoon,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great service

I had a great experience at DFS Stockport. The service was excellent from start to finish, and Jackie was especially helpful, friendly, and informative. Jackie took the time to explain everything clearly, answered all my questions, and made the whole experience easy.It was lovely to receive such professional and attentive customer service from the team. Thank you.

19 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

It was perfect choice to got it

It was perfect choice to got it
👍🏼👍🏼👍🏼

10 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Lovely staff

Lovely staff, very knowledgeable and helpful, very positive visit

17 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Brilliant service

Brilliant service

17 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Furniture

DFS consistently delivers great customer service, with staff who make choosing the right pieces feel easy and stress‑free. Their excellent range of furniture — from modern designs to classic comfort — means you can always find something that fits your home perfectly.

17 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

An entirely positive experience being…

An entirely positive experience being served today 16th August by Anthony at the Stockport store, who was friendly, knowledgeable and very helpful, as was his colleague Sean.

16 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Member staff who served me in DFS was…

Member staff who served me in DFS was very helpful and couldn’t do enough for me I think his name was Colin👍

16 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Highly recommend

Nicky was absolutely fantastic, very knowledgeable about the range of sofas, not pushy with a sale and had a great sense of humour. He gave us plenty of time and space to wander around but was never too far away if we had questions. Excellent service and I can’t wait for my sofa to arrive.

16 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look