Alan was very helpful but not pushy. Great choice of style in sofas and fabrics. Showroom was spacious. We were approached by several staff members offering help if required.
Company replied
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See what reviewers are saying
Masafa was so helpful, not pushy at all, asked how he could help, researched all the sizes and options for me, showed me similar examples in store to what I was asking for. The manager was always so v... See more
Company replied
Jackie was very friendly, professional, and knowledgeable about the sofas we were purchasing. Jackie explained the benefits of the care package without pushing for a sale. Appreciated her friendly man... See more
Company replied
Nikki at DFS Stockport was extremely helpful, friendly and knowledgeable. We received an excellent experience and service while choosing and purchasing our new sofa. I highly recommend DFS Stockport... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, United Kingdom
- 0333 999 9829
4.9
Excellent
5K reviews
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Reply from DFS Furniture - Stockport
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
I had a good experience overall with…
I had a good experience overall with DFS, and I’m happy with the sofa I purchased. The quality and selection were excellent.
One suggestion for improvement is regarding the customer service. I feel that staff should maintain the same friendly and professional attitude regardless of whether a customer decides to buy on that day or not. Customers should never feel pressured into making a purchase, and everyone should be treated with the same respect and courtesy. I hope this feedback helps with future staff training.
Overall, thank you for the service, and I look forward to enjoying my new sofa.
21 July 2026
Reply from DFS Furniture - Stockport
Good morning Mukhtar,
Thank you for taking the opportunity to share your review with us, we are pleased to hear you are happy with your purchasing experience. It is however disappointing to hear that you felt you were treated differently when you chose to proceed with the purchase on a different day, we will ensure this is fed back accordingly to our sales teams.
Kind Regards,
Holly M
DFS Customer Support
Jackie was great
Jackie was very friendly, professional, and knowledgeable about the sofas we were purchasing. Jackie explained the benefits of the care package without pushing for a sale. Appreciated her friendly manner and cup of tea during the sale.
28 July 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Nikki at DFS Stockport was extremely…
Nikki at DFS Stockport was extremely helpful, friendly and knowledgeable. We received an excellent experience and service while choosing and purchasing our new sofa. I highly recommend DFS Stockport Peel Centre.
27 July 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Stockport
Good Morning,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Class customer service
Class customer service. Attentive and knowledgeable. Looking forward to getting our sofa.
15 July 2026
Reply from DFS Furniture - Stockport
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Very helpful and very honest great product knowledge highly recommended
26 July 2026
Reply from DFS Furniture - Stockport
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Masafa was so helpful
Masafa was so helpful, not pushy at all, asked how he could help, researched all the sizes and options for me, showed me similar examples in store to what I was asking for. The manager was always so very pleasant.
26 July 2026
Reply from DFS Furniture - Stockport
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Masafa met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Alan was very helpful but not pushy. Great choice of style in sofas and fabrics. Showroom was spacious. We were approached by several staff members offering help if required.
26 July 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Had the best experience in store with Anthony
Had the best experience in store with Anthony. Not only does he express and convey his product knowledge, he does it with such charisma that we felt extremely comfortable throughout the entire process. A friendly experience throughout.
26 July 2026
Reply from DFS Furniture - Stockport
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Anthony.
Kind Regards,
Jordan
DFS Customer Support
The sales guy was fantastic
The sales guy was fantastic, really explained everything to me and gave me lots of time to look at each sofa. Wasn’t pushy and really felt like he was knowledgeable.
18 July 2026
Reply from DFS Furniture - Stockport
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Anthony was a star
Anthony was a star. He answered all questions and was a great listener. I’m really happy with the my purchases today and he was a credit to his team.
25 July 2026
Reply from DFS Furniture - Stockport
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Anthony met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Stockport
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Mustafa in the Stockport store was…
Mustafa in the Stockport store was great, made it a really easy experience ordering our sofa!
24 July 2026
Reply from DFS Furniture - Stockport
Good Morning,
We are really happy that Mustafa met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Brilliant experience with Mustafa at DFS Stockport
We walked in and were welcomed straightaway by a lovely guy Mustafa in a friendly non pushy way. He asked us what we were looking for, took us straight to it, asked us a few questions. Told us everything we needed to know. We decided to buy it, no hassle, paperwork sorted, job done. He was great, DFS great, we’ve bought loads of furniture over the years and probably will again.
17 July 2026
Reply from DFS Furniture - Stockport
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Mustafa met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Stockport
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Ellis the salesman was really helpful
22 July 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Stockport
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Great customer service from Alan,there…
Great customer service from Alan,there was no pressure whilst looking round,he explained everything we needed to know before purchasing our sofa today, very friendly.
23 July 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The customer service was great anything…
The customer service was great anything i needed to know he explained to me and tell me that if i need coffee or tea i can have it that was my first time to go to shop to offer that
22 July 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
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