Absolutely fantastic service at DFS Speke. We needed to add to an order which was originally made 2019. Our sales advisor helped us find the perfect match accent chair in the exact same fabric to add... See more
Company replied
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See what reviewers are saying
We had a great experience buying our new couch. The blonde sale assistant, unfortunately I can’t remember her name, was so attentive and had great advice! Can’t thank her enough.
Company replied
We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... See more
Company replied
Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Speke Road, L24 8QB, Liverpool, United Kingdom
- 0333 999 9794
4.9
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
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Couldn’t fault the girl we dealt
Couldn’t fault the girl we dealt
Explained everything throughly and went above and beyond to help us out
A credit to your company.
5 July 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff weren’t pushy
Staff weren’t pushy, offered help when we needed and left us to browse. Becky brought us a coffee and left us to think things through before making our decision.
4 July 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Recommend DFS
The sales man we dealt with was very knowledgeable and made the process of buying very straightforward
We buy all are suites from DFS Speke Liverpool
Micheal Meehan the sales person was very presentable explained each step as we ordered are suite, then double checked all the details we had supplied so as we knew we hadn't or he hadn't missed anything off the purchase
Would recommend DFS and Micheal Meehan to friends and family
5 July 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Speke
Hello Dylan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Speke
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Sue and Darren were fantastic helping…
Sue and Darren were fantastic helping us choose the right couch with all the options available .. thank you!
28 June 2026
Reply from DFS Furniture - Speke
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Sue and Darren.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Speke
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Really helpful sales assistant and…
Really helpful sales assistant and slope ordering and finance process. Have had furniture from DFS before and always had good service
26 June 2026
Reply from DFS Furniture - Speke
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
In store experience was pleasant
In store experience was far more pleasant than previous times!
We were not pressured by Staff AT ALL!
3 March 2026
Reply from DFS Furniture - Speke
Hello Roberts,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
very good service and customer skills
24 June 2026
Reply from DFS Furniture - Speke
Hello Deborah,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Speke
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great customer service from Darren
Great customer service from Darren, we even went back and bought a second!
14 June 2026
Reply from DFS Furniture - Speke
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We dealt with Darren in store
We dealt with Darren in store, he was friendly, professional and a great help. We even went back to purchase a second sofa with him a few days later
21 June 2026
Reply from DFS Furniture - Speke
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Looking for a Recliner Sofa
Went into the Liverpool, Speke store to look for recliner sofas. Well, I knew what I was looking for but decided on a different one which matched my needs a bit better with help from Susan who looked after us. Everything went smoothly, Susan gave us all the information on how to look after the sofa and how, and when, to contact the insurance if something (hopefully not), should go wrong. Great customer service from Sue. Thank You
20 June 2026
Reply from DFS Furniture - Speke
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Dfs has allways been my go to furniture…
Dfs has allways been my go to furniture shop, the people there are all very helpful, and make me feel relaxed
13 June 2026
Reply from DFS Furniture - Speke
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Speke
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very happy with the communication
Very happy with the communication, any problems were dealt with in a timely manner & nothing was too much very happy
19 June 2026
Reply from DFS Furniture - Speke
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great experience
Great experience. Very polite and helpful. Kept us up to date from start to finish. Very smooth process. Thanks DFS! Highly recommended.
8 June 2026
Reply from DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The man who served us was very polite…
The man who served us was very polite and explained everything very professional ty
15 June 2026
Reply from DFS Furniture - Speke
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Michael was exceptional with us from…
Michael was exceptional with us from start to finish and helped guide us through the process seamlessly. His customer service was second to none.
23 May 2026
Reply from DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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