Really great experience with the sales guy. He had a great unobtrusive style initially but then engaged in a wholly supportive way with our decision making process and the three people in our team of... See more
Company replied
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Excellent service from Sofia from the South Ruislip branch when buying a new sofa for our daughter. Sofia explained all options available to us, made us coffee whilst we deliberated the options and su... See more
Company replied
We found the perfect sofa for us from DFS Ruislip. We knew straight away that this was the one that met all our needs however we were still curious about various aspects of the design/features. This i... See more
Company replied
Again our experience was brilliant - Mitesh was brilliant in helping us conclude on the right sofa for us based on use, living space, comfort, appearance. This is the 3rd sofa we have bought here - se... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Stonefield Way, Victoria Retail Park, HA4 0AJ, Ruislip, United Kingdom
- 0333 999 9776
4.8
Excellent
4K reviews
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I have brought 2x 2seater sofas it was…
I have brought 2x 2seater sofas it was the end of the day and the two gentlemen were amazing. I then back in to buy a nice coffee table and the gentlemen and lady was also very good .the man on the second visit was very good at his job .he was great with colors and detail .he sold me two burnt orange cushions that I was looking for to make my grey sofa pop with color.thank you so much .
9 August 2026
Reply from DFS Furniture - South Ruislip
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very polite and helpful
Very polite and helpful. Helped us to choose the right sofa of our choice.
8 August 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Good morning Abdulkareem,
Thank you for your feedback. As there hasn’t been much information provided about your order in your review we are unsure of the issue you have experienced. If you would like to contact our Customer Service Team one of our advisers will be more than happy to assist you. Please contact them on 0333 9999 777 and choose option 4.
Kind Regards,
Holly M
DFS Customer Support
Great choices in store &
Great choices in store &
Jason,
the Store assistant was very helpful
16 August 2026
Reply from DFS Furniture - South Ruislip
Hello Richard,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
We went to Ruislip dfs store and staff…
We went to Ruislip dfs store and staff was lovely. The lady herself approach us and gave us suggestions and advice what is best for us to buy. She was very helpful. Got a good deal!!! We are happy with our purchase.
18 July 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Lovely showroom and a very friendly…
Lovely showroom and a very friendly helpful salesman
11 August 2026
Reply from DFS Furniture - South Ruislip
Hello Una,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very good customer service Assistant…
Very good customer service Assistant very polite. Well done!
10 August 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Again our experience was brilliant
Again our experience was brilliant - Mitesh was brilliant in helping us conclude on the right sofa for us based on use, living space, comfort, appearance. This is the 3rd sofa we have bought here - service, selection and knowledge from staff combined are next to none.
9 August 2026
Reply from DFS Furniture - South Ruislip
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Vernu was excellent at helping us with…
Vernu was excellent at helping us with our sofa by giving us great advice and information
10/10 service
9 August 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Reply from DFS Furniture - South Ruislip
Hello Tarnya,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Great Customer Service
Mitesh was very helpful and his knowledge was outstanding, he assisted us with a variation of ideas which made the purchase of our new sofas smooth. Thank you Mitesh for giving us great service, along with all the tips for after care for our new lounge sofas.
4 August 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine E DFS Customer Support
This sofa and chair has gone saggy and…
This sofa and chair has gone saggy and looks old after just 4 months very upsetting.
24 March 2026
Reply from DFS Furniture - South Ruislip
Good morning David,
Thank you for sharing your feedback with us, please accept our apologies for any difficulties you are experiencing with your furniture. Rest assured this has been raised with the relevant department who will be in touch as soon as possible to discuss your concerns further.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Top marks for Mitesh (DFS Ruislip)
We found the perfect sofa for us from DFS Ruislip. We knew straight away that this was the one that met all our needs however we were still curious about various aspects of the design/features. This is where Mitesh really stood out in his desire to genuinely help us rather than just trying to force a sale. He took his time to talk through all the benefits of this sofa over others, what sort of things we should think about when selecting the material/colour and also tips on aftercare. We were made to feel so comfortable with Mitesh and his light hearted humour yet knew that we were receiving useful honest advice. Thank you so much. We look forward to receiving and enjoying our sofas!
29 July 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Brilliant service
Brilliant service, knowledgeable staff, every question answered to satisfaction.
2 August 2026
Reply from DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
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