DFS Furniture - Slough Reviews 

5,272
TrustScore 5 out of 5

4.9

Twinches Ln, Slough Retail Park, SL1 5AL Slough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Was looking for a small sofa and tried many stores in Slough. Went into DFS first and saw the sofa we eventually bought. The store assistant, Sky, came over to us and was immediately friendly and made... See more

Company replied

Rated 5 out of 5 stars

Had a really nice experience at DFS. A lovely gentleman served me and was very friendly, helpful and professional throughout. I’m sorry I’ve forgotten his name, but I wanted to say a big thank you for... See more

Rated 5 out of 5 stars

Being greeted when walking into the showroom then left to have a look round Very helpful when we decided what we wanted answered any questions that we asked No stress relaxing atmosphere

Company replied

Rated 5 out of 5 stars

They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Twinches Ln, Slough Retail Park, SL1 5AL, Slough, United Kingdom

  • 0333 999 9785

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(5,272)

98,950 reviews in the last 12 months

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Rated 5 out of 5 stars

It was a pleasant experience on both…

It was a pleasant experience on both occasions when I came to DFS to look for and purchase a sofa I felt supported in my choice (not pushed into buying anything I didn’t want) very polite and professional.

15 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

They were in great in the Slough store

They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But DFS Slough were great, they welcomed us, gave us tips and directions and left us to it. We found the sofa we wanted and it was easy to find a sales person to help us purchase it and walk us through step by step.

15 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

14 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The whole transaction was very calm and…

The whole transaction was very calm and efficient, informative and helpful. I had done prior research and just wanted to check in person before ordering online, but your colleague Ahmed at DFS Slough dealt with the order for me very efficiently.

12 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Lots of choice

Lots of choice. Scarlett was very pleasant and helpful and certainly worth 5 stars

13 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

We had an amazing experience at Dfs

We had an amazing experience at Dfs. The staff was so helpful and supportive specially the man that helped us Ahmed Malik. He was extremely patient and supported us throughout the process of the buying the sofa
Highly recommended!!!

12 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great customer service by Marlon

Great customer service by Marlon

12 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

It was a great experience our sales…

It was a great experience our sales person was excellent and made it such an easy and pleasant experience. Had great product knowledge and was able to blend his experience with our needs

11 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Dwayne,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Helpful and knowledgeable staff.

Helpful and knowledgeable staff.
Great customer service.

11 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Maria,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Good experience

Good experience, friendly informative member of staff

11 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great helpful service

Great helpful service

10 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very helpful friendly and explained…

Very helpful friendly and explained everything we need to no

10 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Amazing experience and knowledge

Amazing experience and knowledge - couldn't be happier!

8 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very pleasant and professional staff-…

Very pleasant and professional staff- well done everyone

2 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Alan was really helpful

Alan was really helpful. He put the order in quick and easy. Highly recommend.

7 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Ahmed was very helpful

Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had been into the store previously and made a decision on what we wanted, he doubled checked all our measurements and made sure that we understood what the options would be should the sofa not fit, (removing arms etc).

9 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Marlon was super helpful

Marlon was super helpful. Stayed over his time. A genuinely helpful guy. Not pushy.. gentle questions to ensure I made the right choice..

8 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

The member of staff we had was very…kind and helpful

The member of staff we had was very helpful and honest. Helped us choose the best sofa for us.

8 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

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