DFS Furniture - Salisbury Reviews 

2,305
TrustScore 5 out of 5

4.9

114-116 Southampton Road, SP1 2LE Salisbury, GB


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Rated 5 out of 5 stars

The staff member who sold me my furniture was so helpful providing the information I needed Would recommend the DFS and can’t wait to get my new furniture The shop was presented lovely and the gen... See more

Company replied

Rated 5 out of 5 stars

Have purchased sofa before and was pleased with it so this time around am expecting the same service so far Happy but we will wait till new sofa arrives

Rated 5 out of 5 stars

Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have... See more

Company replied

Rated 5 out of 5 stars

Me and my partner just purchased our new sofa with the help from Benny (we believe that's his name). He was helpful, informative and eager to get us the best deal possible.

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • 114-116 Southampton Road, SP1 2LE, Salisbury, United Kingdom

  • 0333 999 9507

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,305)

96,947 reviews in the last 12 months

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Rated 5 out of 5 stars

Went to the store in Salisbury to have…

Went to the store in Salisbury to have a look round & found the sofa we wanted . The assistant was helpful we then decided to order on line as it saved going back to the store .Really easy to order on line & great communication from customer service

19 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Everything was very smooth and…

Everything was very smooth and professional throughout

27 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Ben was very helpful knowledgeable and…

Ben was very helpful knowledgeable and informative answering all our questions to our satisfaction .

26 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello Mervyn,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very helpful with the purchasing of our…

Very helpful with the purchasing of our new sofa and with the selection of fabric.

27 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello Claire,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great service

Great choice of suite, customer service great, new suite bought in super quick time.

19 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Sales staff.

Our salesman, Mark, was extremely helpful and patient. He made sure we were aware of all the services and extras that could come with the sofas, but without making us feel pushed into buying anything. We noticed a more relaxed approach to looking around the store, the sales team didn’t jump on us, and as mentioned, they weren’t pushy which made us want to come back and buy the sofas we wanted.

We also got some great recommendations on what we were buying in regard to the difference in sofa quality and materials being used. We also appreciated how friendly everyone was and we genuinely enjoyed the conversation, rather than just needing to get through the sale. If we ever need anything else, we’ll definitely go back to the DFS Salisbury store.

24 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Mark met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Sofa purchase

Quick and easy purchase.

21 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

The whole experience was hassle free

The whole experience was hassle free, no pressure. Very helpful staff. Pricing competitive.

17 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

I had a really good experience

I had a really good experience, ben the sales rep, was super helpful and explained everything to be clearly and helped me with all aspects

19 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Professional and friendly.

I am very happy with the service received when buying my new sofa
From the Salisbury branch.
Professional and friendly.
Fantastic experience.
Thank you,

12 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Very Helpful young man

Very Helpful young man, didnt try to blind me with extras I had already said I didnt want.

18 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Good Experience

The salesman was really helpful and helped us decide on the sofa we wanted without rushing us or pushing us, he gave us plenty of space and time to make up our own minds. He was very willing to answer any questions we had.

17 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
Helpful and knowledgeable

17 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Charlotte was fabulous

Charlotte was fabulous. She explained everything well, was helpful and knowledgeable about the products.

14 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello Pamela,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Staff excellent

Staff excellent. Have looked for a sofa for last 6 months. Staff were friendly & professional. Ben gave good advice on sofa & leather. He also went through interest free finance thorough. Would recommend DFS.

9 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello Susan,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Family dream

My family and myself went in to generally look around for a new sofa for my mum, the lovely gentleman came over when we were looking at a lovely two seater w/chaise, he was so helpful and informative we decided to get it and he helped us through all the paperwork process and even sat down with us to chat. We have not been disappointed at all, Infact it was worth the trip to be able to meet a lovely salesman and get the sofa my mum always dreamed of, so thanks DFS for the wonderful experience. We picked the colours and sampled a variety but ultimately very happy with the outcome and looking forward to getting our new sofa.

30 June 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Brilliant service

Brilliant service, very helpful and friendly staff

4 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

Thank you for your lovely review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The sales person was extremely helpful

The sales person was extremely helpful, and explained everything to us, made the whole procedure a pleasant experience.

28 June 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

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