We were very happy with our experience at DFS Rotherham. The store is very well laid out, the pricing is clear and information about each range of furniture is readily available. Heather assisted us w... See more
Company replied
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See what reviewers are saying
Heather was the best sales person in the whole of the Eastern hemisphere. She made my daughter feel so included and gave us a great experience. Please can she be recommended for an award or bonus as w... See more
Company replied
I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... See more
Company replied
Went to dfs in Rotherham park gate, very polite and helpful staff, no pressuring to buy answered all our question was very patient. Very nice quality furniture. Just like to say thank you I'm very hap... See more
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Rail Mill Way, Unit 12A, S626EJ, Parkgate, United Kingdom
- 0333 999 9814
4.9
Excellent
4K reviews
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Our sales
Our sales, assistant chloe was realy lovely,also explained everything in full detail,and took the time to sit and listen to what we needed and went above and beyond to deliver er this service.well done chloe
25 July 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Chloe.
Kind Regards,
Jordan
DFS Customer Support
Very helpfull and polite staff
25 July 2026
Reply from DFS Furniture - Rotherham
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Took my parents to look for a new sofa
Took my parents to look for a new sofa, from going into the shop there was no pressure sales it was a relaxed and nice experience. When we did decide to buy a sofa Rebecca the sales assistant helped us no end. She was polite, professional, knowledgeable and extremely helpful, so much so I went the next day and bought a sofa for myself too
24 July 2026
Reply from DFS Furniture - Rotherham
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Rebecca.
Kind Regards,
Jordan
DFS Customer Support
Warren Johnson was extremely helpful…
Warren Johnson was extremely helpful with helping us decide on which sofa to purchase for our first sofa. He was easily approachable and knowledgeable on DFS products, and guided us through each step and how to care for our sofa when it arrives. Thank you Warren!
25 July 2026
Reply from DFS Furniture - Rotherham
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Warren.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff were very helpful and friendly…
Staff were very helpful and friendly when ordering sofa
21 July 2026
Reply from DFS Furniture - Rotherham
Hello Leah,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Warren was a great salesman
Warren was a great salesman, very polite, friendly and knowledgeable. He was all the help I needed.
21 July 2026
Reply from DFS Furniture - Rotherham
Hello Gary,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello Bernice,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Rotherham parkgate store
We walked in the Rotherham store just to have a browse, the staff were all lovely, weren’t pushy at all, let us look round freely without pestering us which we really appreciated. We ended up purchasing a sofa, Warren the man who dealt with us was lovely, we were in and out within 10 minutes the process was that quick and simply.
20 July 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
We felt that the sales made the…
We felt that the sales man ' made the experience very nice for us' taking time for us to make our decision without being under pressure ' very satisfied with the service
19 July 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Good customer service and price
16 July 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful and very polite couldn’t…
Very helpful and very polite couldn’t be more happy to help
10 July 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
I didn’t get the ladies name that…
I didn’t get the ladies name that sorted my purchase for me but i found her very helpful not pushy and went through everything with me. Regards Lyn Price.
15 July 2026
Reply from DFS Furniture - Rotherham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service everything explained…
Excellent service everything explained simply answered any questions was very patient during an urgent family phone call whilst dealing with my purchase
15 July 2026
Reply from DFS Furniture - Rotherham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Nice frendly team .good fast…
Nice frendly team .good fast service.all explaind about product.
We very happy .
15 July 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Sidar was very patient I kept changing mind she was very helpful and approachable lovely lovely lady, also Collin was really helpful and understanding we was there quite a while bless them both Ty xx
Extremely helpful and very patient with us
14 July 2026
Reply from DFS Furniture - Rotherham
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Lovely store! Would go again.
The store was clean and the staff were very welcoming and polite! The Lady Nicola that helped us was so kind and caring and answered any and all questions that we had. She also sent us an email with all the info added so we could mull it over and order the sofa online when we got home.
Very excited for the sofa to arrive! You came highly recommended as my parents and grandparents both have DFS sofa’s!
Thank you :)
6 July 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
The service was very friendly and…
The service was very friendly and professional. Answered any questions we had.
10 July 2026
Reply from DFS Furniture - Rotherham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
I recently purchased a sofa from your…
I recently purchased a sofa from your store. While I am happy with the service provided by your staff, I was disappointed that no complimentary items were offered with my purchase. I was also charged separately for the cleaning product.
Just two days earlier, I purchased products from another store, and they provided several complimentary items, which made the overall experience much better.
Your staff were very helpful and courteous, and I appreciate their service.
1 July 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you for taking the time to share your experience with others. All of our extras are optional at an extra cost. I do apologise if this does not meet your expectations and of course we can pass this feedback onto the relevant team.
It is great to hear that you are happy with the service provided by our team and we hope that you love your furniture when it arrives.
Kind regards,
Jordan
DFS Customer Care
The atmosphere when i walked into the…
The atmosphere when i walked into the store was welcoming, i was assisted by a knowledgeable and patient gentleman. he was very helpful and gave good product information to help with my choice.
8 July 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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