We were very happy with our experience at DFS Rotherham. The store is very well laid out, the pricing is clear and information about each range of furniture is readily available. Heather assisted us w... See more
Company replied
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See what reviewers are saying
Heather was the best sales person in the whole of the Eastern hemisphere. She made my daughter feel so included and gave us a great experience. Please can she be recommended for an award or bonus as w... See more
Company replied
I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... See more
Company replied
Went to dfs in Rotherham park gate, very polite and helpful staff, no pressuring to buy answered all our question was very patient. Very nice quality furniture. Just like to say thank you I'm very hap... See more
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Rail Mill Way, Unit 12A, S626EJ, Parkgate, United Kingdom
- 0333 999 9814
4.9
Excellent
4K reviews
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Reply from DFS Furniture - Rotherham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Brilliant customer service!
Warren was extremely helpful and knowledgeable, without being pushy. He gave us space to make the decision whilst also supporting us with options. He made the whole experience as easy as it could be and provided excellent customer service.
3 August 2026
Reply from DFS Furniture - Rotherham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Salesman explained everything about…
Salesman explained everything about colours and care of sofas from easy gliders to 5 year care policy
2 August 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Outstanding Service Without the Sales Pressure
I've used DFS before, and I wasn't disappointed the second time around. The customer service was unbelievable, and there was absolutely no pressure to buy, which is the most important factor for me. I cannot recommend them highly enough.
22 July 2026
Reply from DFS Furniture - Rotherham
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Left to Browse
it was nice to be able to browse without being harassed by sales assistants. They welcomed us and said where to find them if we need anything. Very friendly and polite
28 July 2026
Reply from DFS Furniture - Rotherham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Given time to leisurely walk around…
Given time to leisurely walk around store.
Found it easy to ask for assistance, from Heather, who was very knowledgeable about settees and needs of the buyer.
No hard sell, talked through after care products, about warranties, how they work , what is included, how the policy works.
also advised regarding types of recliners, and items that could be added on to make the furniture easier to move.
Many thanks to Heather who was amazing.
28 July 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Excellent quality and service
Ŵe have been looking to replace our large curved settee for several months and visited several furniture places. DFS at Rotherham stood out from the rest for quality, design and price.
We found rxactly what we wanted there and staff were really helpful, explaining everything we needed to know at every part of choosing our two new settees. The two members of staff who assisted us with our purchase were very friendly and knowledgeable, providing excellent customer service. We can't wait to receive our new leather settees in 12 weeks time!
28 July 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Friendly, informative, no pressure sales experience.
Brilliant service, fully explained my options, additional add on's available. went through colour choice's and very transparent with all costings as we went through the process. 10/10 never felt pressured, was a lovely experience.
27 July 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Very pleasant experience.Colin was…
Very pleasant experience.Colin was fantastic,no pressure and made us feel very comfortable.
26 July 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great service had exactly what we…
Great service had exactly what we needed staff very helpfull the assistant who served us was excellent
18 July 2026
Reply from DFS Furniture - Rotherham
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Everything I needed to know about my…
Everything I needed to know about my purchase from the very pleasant young lady called Heather.
26 July 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Friendly staff
Friendly staff, really helpful and made the whole process very easy. Great price and quality sofas, will definitely be shopping here from now on.
26 July 2026
Reply from DFS Furniture - Rotherham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Warren that served us was very…
Warren that served us was very professional, answered all our questions and more. Really helpful with delivery dates and storage, would definitely recommend ☺️
26 July 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Rotherham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very happy with our sofa and chair…
Very happy with our sofa and chair great price and quality. Warren was very helpful and courteous not pushy at all answered all our questions great service, we would recommend to friends and family thanks.
25 July 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Warren.
Kind Regards,
Jordan
DFS Customer Support
Fabulous range of sofa’s and chairs
Fabulous range of sofa’s and chairs. Sales assistant very helpful and friendly. Gave really good advice and took her time to help
25 July 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Our sales
Our sales, assistant chloe was realy lovely,also explained everything in full detail,and took the time to sit and listen to what we needed and went above and beyond to deliver er this service.well done chloe
25 July 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Chloe.
Kind Regards,
Jordan
DFS Customer Support
Very helpfull and polite staff
25 July 2026
Reply from DFS Furniture - Rotherham
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
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