DFS Furniture - Reading Reviews 

We popped into dfs reading to get our new sofa. We had an excellent experience, the sales man was great.

I can't fault the service of the Reading Showroom, John wasn't pushy and knew his products

We visited the reading store today,the welcome was great,not to pushy as we looked at the sofas,he showed us a number of sofas he was very knowledgeable,we chose one and the whole process was very easy,explaining everything very well

Very welcoming and helpful in all aspects.
Gave us time to make sure of purchase.
No rush all.

Staff and services were excellent

Salesman very helpful. Explained the payments clearly.
Felt comfortable with him .

Excellent customer service by John who made us feel comfortable and was very knowledgeable. He gave great advice and went out of his way to be helpful. Thank you!

Jonathan in the Reading Branch offered fantastic service.
He was friendly, informative and helpful.
He is a very valuable asset to your company.

John was excellent showed us a good range of what we wanted. Customer service was perfect.

Really helpful and great shopping experience. Looking forward to getting our new sofa.

Staff very helpful.

Sofa Hunting.

We have been hunting for a new sofa for a good few weeks. We went into multiple shops from
Independent to mainstream. Naturally DFS was a major contender for a sofa. We tried Farnborough and then tried Reading to see if anything was different. Stephen, Stephen was different. We walked in to Reading DFS fed up of sitting on sofas but with a clear idea of what we wanted a very specific idea. Stephen wasn’t initially pestering us which we all come to expect. You walk in the door and someone is down your throat. He wasn’t. We walked around once or twice then he politely asked if he could help. We explained our predicament and he was clear, polite, knowledgable, professional, friendly and relatable. After a long chat we left feeling more confident. A week later we returned confident that we wanted Stephen to sell us a sofa. The second time was much like the first but better. With coffee is his hands for us and an hot chocolate for my daughter and a more than happy attitude towards me, my partner and our daughter we sat down and he remembered everything we said the week prior. He built our sofa, the shape, design, colour and measurements exactly as we described a week before. Needless to say we spent £4000 thanks to him. Happily spent it! All in all a very good experience and Stephen was the man that made it happen. Would strongly advise asking for him when you walk in! A job well done!

P.S - Stephen I hope the football went well on Sunday!

It was a pleasant experience. There was no pressure (which you get in other stores). The salesman was very courteous. Would recommend this store.

No hard sell just a pleasant experience thankyou so much

Had an amazing experience in the reading store, johnathon provided a great service really helpful and answered all our questions

The young sales boy was absolutely amazing in explaining all about the corner unit I purchased advied me to have cover come out of shop very happy

AGA was perfect. Helpful, non obtrusive and informative. Everything, including the bargaining was done with grace and good humour. You have a gem there. Lets hope the product is equally good

Shivam at DFS made us comfortable and explained every aspect of our purchase very clearly and in friendly way.

Aga was very helpful and very pleasant personality. She knew exactly what we wanted and showed us examples of the recliners . Also the different fabrics . She was very knowledgeable about the different services that came with the purchase.

We received honest and clear advice from the sales person about the 2+3 sofas we ordered today. We hope that we receive the order as seen and agreed in 6 weeks time.