Absolutely amazing, we have been looking around for a sofa for sometime now.. we had seen something online so decided to call into the Preston branch.. Well we couldn’t be happier the young sales gen... See more
Company replied
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Absolutely amazing, we have been looking around for a sofa for sometime now.. we had seen something online so decided to call into the Preston branch.. Well we couldn’t be happier the young sales gen... See more
Company replied
We were looked after by Denzel in the Preston store, he was really helpful and we never felt pushed or rushed. The other staff were also helpful in pointing out similar models that we had seen online,... See more
Company replied
We bought from the Preston store, staff were friendly and welcoming and left you to look around rather than following you but also they were extremely helpful when we asked any questions
Really relaxed and easy process. Didn't feel "salesy" nothing pushed. Not recieved the couch yet but selection and sale was an smooth process. Grant was particularly nice and took the time to sit and... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Mariners Way, PR2 2YN, Preston, United Kingdom
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Excellent staff - very helpful and able to assist with full product knowledge in a friendly manner. There was no pressure, just great customer service.

Reply from DFS Furniture - Preston
First of all the staff, Denzel greeted us when we arrived and was not pushy. We knew exactly what we wanted online but needed more information.
Denzel gave us lots of information on the leather chairs we were buying, showing us swatches on different leathers and giving us tips that we would not have learnt otherwise by buying online, Ian his manager was very informative as well. It was nice to do a face to face and enjoyed a coffee with them too. This is our third purchase and couldn’t praise DFS enough. Anne and Peter

Reply from DFS Furniture - Preston
We where left to browse the store with no pressure from the sales team. We approached Denzil for advice, he was absolutely brilliant, and again no pressure. He was so polite, he answered all our questions and explained everything in great detail.
This was a major factor in our decision to purchase from DFS, he is an asset to your company and a pleasure to do business with.

Reply from DFS Furniture - Preston
Left alone whilst browsing, and then staff were attentive once needed.

Reply from DFS Furniture - Preston
I was greeted on entry, there was no pressure sales, I knew what I wanted, and respected throughout my visit

Reply from DFS Furniture - Preston

Reply from DFS Furniture - Preston
We had a brilliant experience ordering our new sofa here. The team member who looked after us was incredibly helpful, friendly, and made the whole process really fun. Highly recommend!

Reply from DFS Furniture - Preston
Denzo made the whole thing the easiest experience ever
Left us to it and then had amazing information

Reply from DFS Furniture - Preston
The Salesman Gary was polite non intrusive and well informed
listened to our questions and gave good advice

Reply from DFS Furniture - Preston
We came into DFS for a browse but ibby's wonderful customer skills enticed us into making a purchase. He was incredibly helpful and made the whole transaction so easy and stress free for us. 10/10 service.

Reply from DFS Furniture - Preston
Excellent, professional and friendly support from Mo, and from Grant. A very pleasant purchasing experience - exceeded expectations.

Reply from DFS Furniture - Preston
Kieran was very helpful and asked us questions to ensure we got exactly what we wanted to buy.

Reply from DFS Furniture - Preston
Ibby helped us make the decision on our dream sofa. He was helpful and provided great knowledge on what was best for us. Will definitely recommend him and dfs!

Reply from DFS Furniture - Preston

Reply from DFS Furniture - Preston
We recently purchased a new sofa from DFS Preston and had a great experience from start to finish. Jamie was fantastic throughout the whole process. He was friendly, knowledgeable, and helped guide us towards the right sofa without being pushy.
What we appreciated most was that Jamie gave us plenty of space to browse and discuss our options. He was available whenever we had questions but never pestered us, which made the experience much more relaxed and enjoyable.
Excellent customer service and a stress-free buying experience. Thanks again, Jamie, for all your help!

Reply from DFS Furniture - Preston

Reply from DFS Furniture - Preston
5 star experience!
Excellent customer care, nothing was too much trouble, extremely helpful and easy to deal with.
The whole experience was a pleasure from start to finish.
We now are looking forward to yet another settee purchased from DFS Preston .

Reply from DFS Furniture - Preston
Helped us choose the right sofa, amazing customer support.

Reply from DFS Furniture - Preston
Firstly no hard sell, was left to browse and look around . When I did ask for assistance the staff member was great. I was undecided regarding colours and the member of staff put it on the big screen for me,switching from one shot to another. Absolutely great friendly service. Would highly recommend.

Reply from DFS Furniture - Preston
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