The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... See more
Company replied
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See what reviewers are saying
We had a wonderful experience with Liam from DFS. He was extremely helpful, dedicated, and provided excellent customer service throughout the whole process. He took the time to explain everythin... See more
Company replied
My partner and I visited on a Friday evening and we picked out the sofa we wanted. We were approached by Brooke who confirmed there were a few options for us. Brooke was really friendly and took us th... See more
Company replied
We were looking to replace our Red Sofa and found one we liked in DFS Plymouth. The person that served us was called Liam and he was so patient with us and he made sure that all of our wishes for th... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Longbridge Road, PL6 8LX, Plymouth, United Kingdom
- 0333 999 9768
4.9
Excellent
4K reviews
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Been wanting a sofa for my new house
Been wanting a sofa for my new house, I found one on the internet i liked took a screenshot ready to take and show the staff. Got there last week couldn’t find the sofa or the picture I liked! Found another one impulse liked but waited to come in on the rare sales dfs have 👀. So went in last night to order one that I found on an impulse but my brother-in-law said to me it’s not a good idea. It probably won’t fit in your house so the lady who works in DFS come over and helped me and she said we’ve got one not too sure if you like it, but I’ll show you and typically it’s the one that I found on the Internet she was so helpful and got us a drink and guided me through all what I needed and I ended up buying a footstool aswel. I bought the okra in black I’m a very very very happy chappy DFS are awesome.
28 August 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Rebecca was very helpful and explained…
Rebecca was very helpful and explained everything clearly and was very cheerful thank you very much.
29 August 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Fabulous service at DFS Plymouth.Great…
Fabulous service at DFS Plymouth.Great staff,friendly,attentive .Brooke and Paul were helpful and we left with the right sofa 👍
28 August 2026
Reply from DFS Furniture - Plymouth
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Corner sofa purchased
Everything was explained in detail. Very friendly and felt very relaxed with information.
28 August 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Plymouth
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Plymouth
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Everyone was so helpful and kind
Everyone was so helpful and kind, making sure I knew all of the options to make an informed decision. Special mention to Brooke for being so wonderful, she showed me around the entire store to help me fulfil some very specific requirements despite her shift ending imminently. I couldn’t be happier, thank you all!
26 August 2026
Reply from DFS Furniture - Plymouth
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Brooke met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Plymouth
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Plymouth
Hello Martin,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Plymouth
Hello Cory,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very polite and friendly service…
Very polite and friendly service explained everything clearly. glad we went to dfs.
24 August 2026
Reply from DFS Furniture - Plymouth
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Plymouth
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Staff helpful without the pushy sales.
23 August 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Brian was very honest and welcoming and…
Brian was very honest and welcoming and was very informative. A credit to your Company.
23 August 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you for sharing your positive feedback with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Plymouth
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Helpful friendly well informed staff
Helpful friendly well informed staff. Spent time showing me the products and discussing payment options.
23 August 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
First Timers
This will be our first purchase from Dfs we were so pleased that the gentleman who greeted us was so pleasant showing us the type of furniture we had in mind but left us to try them not too pushy and really helped us to make a decision his name was Brian and a lovely lady made us a coffee. Hopefully the rest of our Dfs experience will be as smooth as our purchase.
21 August 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Lorraine E
DFS Central Customer Support
Everything was just perfect Staff were…
Everything was just perfect Staff were very friendly and helpful and polite couldn't have asked for more, would definitely recommend
21 August 2026
Reply from DFS Furniture - Plymouth
Hello Martin,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Staff were knowledgeable and answered…
Staff were knowledgeable and answered all questions.
20 August 2026
Reply from DFS Furniture - Plymouth
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Was seen to by Becca
Was seen to by Becca, was an absolute lovely experience. Was super kind and attentive and knew what she was talking about. Super helpful!
20 August 2026
Reply from DFS Furniture - Plymouth
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Becca.
Kind Regards,
Jordan
DFS Customer Support
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