DFS Furniture - Paisley Reviews 

Everything about the suite we were looking at was explained,shown choices we had.
Shown suite in colour we liked on big screen which makes a big difference to helping decide
No pressure to buy, was a good experience.
No complaints was easy from start to finish

A few days before purchasing we went into dfs to have a look and get a feel of what we wanted, Ian first gave us space to explore and when we found the one he came over and helped talk through our thoughts regarding size and care. We left that day to think but quickly knew it was the one, because of how helpful he was we went back to Ian again as he had been so incredibly helpful. He talked through all our options and care plans and helped make sure we got the best options for us. He was really so kind and helpful we can rate Ian highly enough. All the staff are amazing. <3

Someone came to help me and advise me on the products I was looking for.

What a pleasure going into DFS this morning, after not such a good experience last time they definitely made up for it this time and more.Bobby who dealt with me and my family was brilliant and gave me all the information I needed to make my choice of sofa,would definitely recommend anyone sofa shopping to pay them a visit you won’t be disappointed.Thanks again and I look forward to my delivery.

Excellent - Christine took very good care of us and explained everything fully. A great buying experience and very happy with the service.

Got a cracking deal on a sofa

Friendly staff, good service.

Very helpful and good customer service

Staff were all friendly and made us feel comfortable, listened well to our wants/needs and provided great advice. They also helped us explore a range of options and highlighted pro/cons of different sofa layouts without pushing for a sale.

We were given a great range of information on the leather specification, how to care for it and how to get the best out of it. We visited the store with 2 young girls who were allowed to explore and test the furniture- all staff were lovely towards them. We were also given a fantastic offer, the manager was extremely kind and gave us some welcomed extras ☺️Thank you! Coffee was also excellent!

Above this, staff also held our sale agreement to allow us to go home and double check that our sofa would fit nicely in winter to make space for our Xmas tree. It’s good to know there’s a range of ways for payment as well and the sale was fantastic. ⭐️⭐️⭐️⭐️⭐️

Ian was very helpful and informative. Great service and would highly recommend.

My wife and I visited your DFS showroom in Renfrew retail park in order to buy reclining chairs. We were lucky to be served by Sadiq who was extremely helpful and knowledgeable. I would highly recommend him to others. All in all it was a very pleasant experience.

I had a lovely experience today in store , staff was helpful and young lady that took my order was so charming and informative . This is my third sofa I have got from DFS , so returning customer .

Rhuridh was immensely helpful helping me find the couch I'd seen online and showed us the next nearest one in store. He was personable and helpful.

Both ladies we spoke to were very friendly and helpful. No hard sales pich which in my opinion was great.
Ended up with a sale. Dealt with quick and professional. Thanks to the lady that dealt with us and the lady that checked order.

Excellent customer service from Heather. Allowed us the chance to browse and offered some great advice on possible options. Also very accommodating as we had a newborn with us.

Staff member Heather made our experience very relaxed and informative. We would not experience this buying online. Thank you

I had the best experience at DFS Paisley. As soon as I entered, Ian greeted me, he asked what I was after. I mentioned sofa bed and he took me to various options.
Eventually I decided on one that Ian uses in his house. He showed me how it operates. Ian was so very helpful with choices and how to configure it. The colour choices and what would be the most comfortable for me. I asked if I could get a chaise with storage, he suggested I sit on a chaise that has storage to see how comfortable that is. He was right it wasn’t comfortable. When I told Ian, I wanted a 3 seater and a two seater, he asked good questions like who is sitting on this sofa? Do you have a big family, how often will the sofa bed going to be used.
Ian really looked after me and gave the sofa I wanted and needed. He did not over sell me anything I didn’t need.
Ian suggested looking at side tables. When I did like one, he moved it next to the sofa I had decided on to see how it would feel to sit in the sofa and have the side table next to it. Was it tall enough?
The service Ian gave was above and beyond a sales person at a furniture shop. DFS are very lucky to have Ian!

Very helpful explained everything very clear

Salesman was very knowledgeable and took his time