DFS Furniture - Oldham Reviews 

5,821
TrustScore 5 out of 5

4.9

Broadway, Centre Park, OL2 5HX Oldham, GB


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Rated 5 out of 5 stars

From entrance into the store the staff were certious and informative, guided us to the various products without any pressure at all. Answered all our questions promptly and at no point did we feel any... See more

Company replied

Rated 5 out of 5 stars

Rahul was very knowledgeable and polite, I asked a 100 questions and he patiently answered everything. Also I changed my mind a couple of times and he dealt with my order without complaint. Would re... See more

Company replied

Rated 5 out of 5 stars

Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... See more

Company replied

Rated 5 out of 5 stars

Friendly and respectful staff. Purchase processed quick and efficient without any unnecessary pressure.everything was explained clearly. Any questions answered in a simple manner. Top service.

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom

  • 0333 999 9755

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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4.9

All reviews

(5,821)

95,641 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service

10 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello Holly,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The lady was brilliant I appreciated…

The lady was brilliant I appreciated the way she explained every little thing in details I have always been a big costumer of dfs and the lady welcomed me with open arms I was so happy when I left she made me and my friend a cappuccino yum yum bless her was fantastic.

9 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello Massarut,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Really good and helpful

Really good! Matthew was very helpful while we chose a suite. Very good price. Offered us a cup of coffee while we went through everything. Couldn't decide on colour,so he was very patient..but I've rung twice asking for my receipt for the full amount,via email. Sure they will send out.. .But staff very helpful and no rush to buy. Would definitely recommend DFS Oldham.

8 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello Mr Crankshaw,

We're really grateful you shared your amazing 5* review. We are glad that Matthew was a great help and you were provided with refreshments. It is much appreciated for you to take the time out to share your kind words with others.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Ian was helpful letting me and my…

Ian was helpful letting me and my husband spend time looking round. We wanted something comfortable. Two recliner chairs and a three piece sofa. Ian helped show us recliner chair with support for your back. Giving us time to decide what we wanted. I think this helped a lot. Not being pressured into buying from the store. We could find him when we were ready.

8 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello Christina,

We’re really grateful you took the time to share your 5* rating with us and others. It's lovely to hear that Ian gave you all the information you needed and met all of your expectations.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Matthew at the Oldham branch was super…

Matthew at the Oldham branch was super helpful, as he always is. Picked our furniture, chose our style and colour with minimum of fuss. Sorted out the paperwork in no time. Great service as usual. Thanks Matt.

8 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello Christopher,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Matthew.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great!

The staff were friendly and not pushy at all. Alan was brilliant and helpful and made us feel comfortable.

8 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello Jane,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

DFS Oldham.

I visited Oldham dfs today and ordered my new couch. I ordered with Paul he was friendly and patient whilst I decided which couch I wanted, once I decided he placed my order efficiently. Great service. Role on six weeks when I receive my couch.

7 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

I visited Oldham DFS and it was our…

I visited Oldham DFS and it was our First time shopping at DFS. It wasn't just shopping, it was an whole experience start till end. Polite sale representatives that are not trying to sell but actually trying to help. Roheel guided us through the process and honestly he made it so easy that I didn't feel that I would need a second visit before finalising anything. Waiting anxiously for my order.

6 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Salesperson was great

Salesperson was great, didn't catch his name, came into store on 6/06 around 5pm, explained to us clearly about the finance arrangements and other extras, knew about the product we were looking at, very happy with the service

6 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Helpful staff

Helpful staff, good customer service, not pushy. Plenty of choice, clear pricing.

6 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Listened to what our requirements were…

Listened to what our requirements were and answered all our questions in detail without being pushy just informative throughout the discussion.
We then visited next home next door to compare options and they weren’t offended when I informed them.
We returned for more explanation on cushion options and then as they were very flexible on finance and we could pay the outstanding balance off early with out penalties we decided to order the sofa we liked.

6 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Paul was very welcoming and helped with…

Paul was very welcoming and helped with everything I asked for, his customer service was excellent

6 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great Service and Quality from Start to Finish

What made my experience great was how smooth and stress free the whole process felt from start to finish. The staff member at DFS was friendly, and knowledgeable without being pushy, which made it easy to take my time and choose the right bed and colour. They explained the different options clearly, including materials and colour.

Overall, DFS stands out for combining good quality products with a customer focused approach. There’s a clear effort to make the buying experience easy and reassuring, which makes a big difference when making a larger purchase like a bed.

5 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Amazing experience very helpful staff…

Amazing experience very helpful staff and supportive and helped us find out dream sofa for our home

5 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Pleasant informative salesman

Pleasant informative salesman, extensive choices from an extensive range with excellent prices

4 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

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