DFS Furniture - Oldham Reviews 

5,819
TrustScore 5 out of 5

4.9

Broadway, Centre Park, OL2 5HX Oldham, GB


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Rated 5 out of 5 stars

From entrance into the store the staff were certious and informative, guided us to the various products without any pressure at all. Answered all our questions promptly and at no point did we feel any... See more

Company replied

Rated 5 out of 5 stars

Rahul was very knowledgeable and polite, I asked a 100 questions and he patiently answered everything. Also I changed my mind a couple of times and he dealt with my order without complaint. Would re... See more

Company replied

Rated 5 out of 5 stars

Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... See more

Company replied

Rated 5 out of 5 stars

Really helpful staff and a straight forward ordering process! Rehana was particularly great and explained everything really well and was not pushy at all!

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom

  • 0333 999 9755

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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4.9

All reviews

(5,819)

95,112 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely great service!

Absolutely great service!! Michael went above and beyond to help us. We would highly recommend DFS!!! Outstanding!!

16 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Jenni was lovely

Jenni was lovely, really helpful - showed me what I was interested and gave me loads of options and information. Made it easy

22 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The staff where very helpful there was…

The staff where very helpful there was no pressure to buy , we was given all the information about the sofa and then left to think about , drinks where offered which I thought was really nice off them

15 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Help in every detail

I found they were helpfull especially the Jenny who signed us up thank u

22 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Sales staff member was very Polite and…

Sales staff member was very Polite and knowledgeable, help me choose a mattress that suited my preference

22 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Amazing service

Amazing service

20 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Attentive and honest advisers.

Attentive and honest advisers.

21 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Was nice to be able to browse without…

Was nice to be able to browse without being bothered every 2 minutes but there was someone about to help if needed.
Staff were helpful polite and good customer service.

20 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Lots of choice in both styles and…

Lots of choice in both styles and colours, the store layout was good and all seating was easily accessible to try.The customer service was excellent Alicia was so friendly,professional and made the whole experience of choosing our new furniture so easy.

20 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Wonderful service

Great Experience with DFS🥰

12 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Nice experience

Nice experience. The staff was friendly and very professional. She was attentive and answered all questions.

19 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Celebration purchase treat

Looked after and located recliners other stores for sale thankyou

19 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you for your kind feedback.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

extremely helpful and pleasant and…

extremely helpful and pleasant and knowledgeable about the product

19 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Very helpful and pleasant staff

Very helpful and pleasant staff, good prices and selection

18 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Paul great service thanks

Paul great service thanks

17 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

15 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Good price & excellent service

Good price, excellent service

16 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very helpful Jenny was amazing and vet…

Very helpful Jenny was amazing and vet good in what she was saying and explained everything well.

16 June 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

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