DFS Furniture - Milton Keynes Reviews 

8,162
TrustScore 5 out of 5

4.9

Snowdon Drive, Cairngorm Gate, MK6 1AZ Milton Keynes, GB


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Rated 5 out of 5 stars

Very good experience with Sam serving my husband and me. Really thorough with showing us the full Clarence range on your website so that we could have a combined offer of the coffee table, nest of tab... See more

Company replied

Rated 5 out of 5 stars

Rehan (unsure of spelling so apologies if its wrong ) was very welcoming and friendly as soon as we entered the store , he was very helpful and informative and made our sofa search pleasant ! Regularl... See more

Company replied

Rated 5 out of 5 stars

The sales assistance Arti was extremely knowledgable and helpful giving us sound advice on making our choice of Sofas, she went through all options and advice on how to look after the sofas. The who... See more

Company replied

Rated 5 out of 5 stars

Rehan was particularly helpful. We liked how he was on hand to respond to any questions but wasn’t pushy. He gave us space and time to make our decision. I’d had been in a few weeks previously to be... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom

  • 0333 999 9772

4.9

Excellent

TrustScore 5 out of 5

8K reviews

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4.9

All reviews

(8,162)

93,032 reviews in the last 12 months

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Rated 5 out of 5 stars

Guy who we dealt with was very helpful

Guy who we dealt with was very helpful, not pushy in any way. Great experience

25 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

DFS Milton Keynes…

During our visit to DFS Milton Keynes on the search for a new sofa, I can honestly say it is the best store I have been in. The staff and manager were highly professional in their approach and very helpful when discussing the sofa options for my needs. I would recommend DFS always. We have purchased from them before and the products are very well made with great customer service. Needless to say, I found the perfect sofa on this occasion too!

22 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello Deborah,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Amazing customer service

Sam was great, very professional and helpful.

24 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great customer service from Ali.

Great customer service from Ali.

24 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

MK DFS is a great store with a lovely team

We had a fantastic experience at DFS in MK, and we couldn’t be happier with the help we received from Ruhan. He was incredibly helpful, friendly and knowledgeable, making the whole process of ordering our new sofa, bed and mattress so easy and stress-free.

Ruhan took the time to understand exactly what we were looking for and made sure we were happy with our choices. His customer service was excellent from start to finish, and he really went above and beyond.

MK DFS is a great store with a lovely team, and we would highly recommend visiting them. A big thank you to Ruhan for making our shopping experience such a positive one!

16 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Ali was amazing

Ali was amazing, helped me pick the perfect sofa for me, was patient and very knowledgeable. He talked me through the fiance option. Thank you so much!! Looking forward to getting the sofa!!

23 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Lovely lady that served me

The lady that served me was very happy to help me with choosing the right type stool that I wanted to match the settee and chair that I ordered.

23 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The sales assistant was great

The sales assistant was great. Informative and knowledgable. Giovanna at Milton Keynes.

20 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

Thank you for sharing your great feedback with us.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Excellent service from Anna.

Excellent service from Anna.

16 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Me and my family we had a great

Me and my family we had a great experience with DFS team on this Sunday 23 of August.
We are very happy with the Salesperson ( Ali )he's amazing with all information and details when you ask him to help you.
My family definitely recommend for all our friends to come and have this amazing experience with DFS in Milton Keynes.

23 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Sam was a great help

Sam was a great help

23 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Anna was great

Anna was great, and very patient. She gave us time to go through the options and advice we were given, giving us the chance to go home and check what would work for us. Even though we changed our minds a couple of times before making a final choice, we never felt that we were being a nuisance.

21 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Incredible service from Ali in Milton…

Incredible service from Ali in Milton Keynes, made the experience very enjoyable and pleasant

22 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

I had a wonderful experience at dfs…

I had a wonderful experience at dfs today. First time doing new furniture stuff by myself. The young man who assisted me was incredibly helpful and don’t a fantastic job explaining everything to me

22 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Had a wonderful experience in your shop…

Had a wonderful experience in your shop at furniture village in Milton Keynes with your team member GIO LOVELY LADY she explained everything calmly and friendly

20 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

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