We were left to browse but staff checked in periodically. When we found a suite that we liked we were then given all information that we could possibly need. Mark was very attentive and accommodati... See more
Company replied
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We were left to browse but staff checked in periodically. When we found a suite that we liked we were then given all information that we could possibly need. Mark was very attentive and accommodati... See more
Company replied
We had a fantastic experience at DFS in MK, and we couldn’t be happier with the help we received from Ruhan. He was incredibly helpful, friendly and knowledgeable, making the whole process of orde... See more
Company replied
Great customer service! Ali was so welcoming and made us feeling completely relaxed. We were offered drinks and any questions we had were answered immediately. Very happy with our sofa and can’t wait... See more
Company replied
During our visit to DFS Milton Keynes on the search for a new sofa, I can honestly say it is the best store I have been in. The staff and manager were highly professional in their approach and very he... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
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Reply from DFS Furniture - Milton Keynes
Excellent service from Rahan today ordering my sofa- well detailed info ,efficient and really nice customer service. A 10/10 experience!

Reply from DFS Furniture - Milton Keynes
Ali was knowledgeable with our questions.
Gave us space and time to choose our sofa with our requirements and guided us to ones we could choose.
Would thoroughly recommend Ali at Milton Keynes shop to help you choose your sofa

Reply from DFS Furniture - Milton Keynes
Guy who we dealt with was very helpful, not pushy in any way. Great experience

Reply from DFS Furniture - Milton Keynes
During our visit to DFS Milton Keynes on the search for a new sofa, I can honestly say it is the best store I have been in. The staff and manager were highly professional in their approach and very helpful when discussing the sofa options for my needs. I would recommend DFS always. We have purchased from them before and the products are very well made with great customer service. Needless to say, I found the perfect sofa on this occasion too!

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
We had a fantastic experience at DFS in MK, and we couldn’t be happier with the help we received from Ruhan. He was incredibly helpful, friendly and knowledgeable, making the whole process of ordering our new sofa, bed and mattress so easy and stress-free.
Ruhan took the time to understand exactly what we were looking for and made sure we were happy with our choices. His customer service was excellent from start to finish, and he really went above and beyond.
MK DFS is a great store with a lovely team, and we would highly recommend visiting them. A big thank you to Ruhan for making our shopping experience such a positive one!

Reply from DFS Furniture - Milton Keynes
Ali was amazing, helped me pick the perfect sofa for me, was patient and very knowledgeable. He talked me through the fiance option. Thank you so much!! Looking forward to getting the sofa!!

Reply from DFS Furniture - Milton Keynes
The lady that served me was very happy to help me with choosing the right type stool that I wanted to match the settee and chair that I ordered.

Reply from DFS Furniture - Milton Keynes
The sales assistant was great. Informative and knowledgable. Giovanna at Milton Keynes.

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
Me and my family we had a great experience with DFS team on this Sunday 23 of August.
We are very happy with the Salesperson ( Ali )he's amazing with all information and details when you ask him to help you.
My family definitely recommend for all our friends to come and have this amazing experience with DFS in Milton Keynes.

Reply from DFS Furniture - Milton Keynes
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