Whole experience was relaxed and pleasant - after initial greeting, we were left to wander around at our leisure, being supplied with a tape measure when one was requested. Upon making a decision, as... See more
Company replied
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See what reviewers are saying
We visited your Measham store a couple of weeks ago and spoke to a lovely gentleman named Pete. We went away to make sure our choice would fit in our living room. We returned today and luckily Pe... See more
Company replied
The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more
Company replied
We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the stor... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Tamworth Road, DE12 7DU, Measham, United Kingdom
- 0333 999 9741
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very good experience buying our sofa
The sales assistant (Kate) was really helpful and very friendly. She was able to answer all of our questions demonstrating good knowledge of the item.
19 April 2026
Reply from DFS Furniture - Measham
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Kate.
Kind Regards,
Jordan
DFS Customer Support
Kate was excellent from start to…
Kate was excellent from start to finish. She explained everything clearly, made the whole process straightforward, and took the time to make sure I ordered the correct configuration, including getting the chaise on the right side for my room.
Really helpful, knowledgeable, and easy to deal with—nothing felt rushed or pressured. Made the whole experience smooth and stress-free.
Highly recommend.
19 April 2026
Reply from DFS Furniture - Measham
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kate.
Kind Regards,
Jordan
DFS Customer Support
Overall View
The showroom was well laid out in suite settings. The sales person was very informative pleasant and friendly.
17 April 2026
Reply from DFS Furniture - Measham
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Really pleased with my sofa
Really pleased with my sofa. It was delivered within a week. Jackie the sales person was very friendly and professional. I didn't receive my easyglides or product care package on delivery which is abit frustrating as I had paid extra for them.
12 April 2026
Reply from DFS Furniture - Measham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jackie.
Kind Regards,
Jordan
DFS Customer Support
No pressure great selection
No pressure great relaxed atmosphere with friendly knowledgeable staff
18 April 2026
Reply from DFS Furniture - Measham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Measham
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We dealt with a very polite and…
We dealt with a very polite and knowledgeable sales person
17 April 2026
Reply from DFS Furniture - Measham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Furniture order
The sales lady was very helpful and efficient. She went through everything that we needed to know and made sure we understood everything.
17 April 2026
Reply from DFS Furniture - Measham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service
16 April 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Everything was explained clearly and…
Everything was explained clearly and straightforward.No pushy sale , add time and left alone to look around
13 April 2026
Reply from DFS Furniture - Measham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Kate was amazing and process very…
Kate was amazing and process very smooth. This is our 5th sofa from DFS
12 April 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience
Great experience. Jackie was very knowledgable, professional and friendly. She couldn't do enough to help. Happy with the customer service and looking forward to receiving our sofa.
12 April 2026
Reply from DFS Furniture - Measham
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Really helpful assistant in the DFS…
Really helpful assistant in the DFS Measham store.
11 April 2026
Reply from DFS Furniture - Measham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and patient staff
11 April 2026
Reply from DFS Furniture - Measham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Measham
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Purchasing a Sofa
Purchasing a Sofa
The Sales Rep was very helpful and answered all our questions about the sofa in great detail. She was also very good on all the financial details including explaining any offers on the furniture we wanted.
8 April 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Pleasant greeting upon entering the store and great customer service the…
Pleasant greeting upon entering the store, polite enquiry as to what we would like,very helpful and knowledgeable about the sofa and battery options . Gave us time plus attention when we needed it. Showed an interest in us.
8 April 2026
Reply from DFS Furniture - Measham
Good morning Paul,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great visit
Great customer service lovely selection of furniture at a good selection of prices. No hard sell
8 April 2026
Reply from DFS Furniture - Measham
Good afternoon Hazel,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Jackie was very helpful and explained…
Jackie was very helpful and explained to us all of the questions that we asked.
8 April 2026
Reply from DFS Furniture - Measham
Good afternoon Ms Evans,
Thanks for your lovely feedback, we’re glad to hear Jackie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Measham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
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