Whole experience was relaxed and pleasant - after initial greeting, we were left to wander around at our leisure, being supplied with a tape measure when one was requested. Upon making a decision, as... See more
Company replied
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See what reviewers are saying
We visited your Measham store a couple of weeks ago and spoke to a lovely gentleman named Pete. We went away to make sure our choice would fit in our living room. We returned today and luckily Pe... See more
Company replied
We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the stor... See more
Company replied
The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Tamworth Road, DE12 7DU, Measham, United Kingdom
- 0333 999 9741
4.9
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
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Reply from DFS Furniture - Measham
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Purchasing a Sofa
Purchasing a Sofa
The Sales Rep was very helpful and answered all our questions about the sofa in great detail. She was also very good on all the financial details including explaining any offers on the furniture we wanted.
8 April 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Pleasant greeting upon entering the store and great customer service the…
Pleasant greeting upon entering the store, polite enquiry as to what we would like,very helpful and knowledgeable about the sofa and battery options . Gave us time plus attention when we needed it. Showed an interest in us.
8 April 2026
Reply from DFS Furniture - Measham
Good morning Paul,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great visit
Great customer service lovely selection of furniture at a good selection of prices. No hard sell
8 April 2026
Reply from DFS Furniture - Measham
Good afternoon Hazel,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Jackie was very helpful and explained…
Jackie was very helpful and explained to us all of the questions that we asked.
8 April 2026
Reply from DFS Furniture - Measham
Good afternoon Ms Evans,
Thanks for your lovely feedback, we’re glad to hear Jackie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Measham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
DFS Measham
We had gone in to the store in Measham on Saturday but wanted to think about a purchase, no pressure was put on us. We went back in on Monday and decided to buy the chair we had seen. Met Kate who was very professional who went through our options. Happy customers
6 April 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience
Walked into the showroom and Jacqui came over to us and pointed out where the different furniture was situated. On choosing our sofa, Jacqui sat down with us and went through all the details with us, from colours, leather thickness sofa care and any extras we may desire. All the staff were friendly and made us feel welcome and at ease from walking in to walking back out. Thank you.
6 April 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
We've purchased sofas from dfs on many…
We've purchased sofas from dfs on many occasions. Helpful staff and easy to order a sofa.
29 March 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Very helpful
Very helpful, knowledgeable, & friendly staff,
Attentive without being pushy
4 April 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
We spoke to the assistant Manager Tom…
We spoke to the assistant Manager Tom and Daniel( new to the store).
Was very straigjtforward to order and gave us alot of useful information.
4 April 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service
Great, warm welcome when going to have a look at a sofa we saw online. Katie was knowledgeable, friendly and we ended up placing an order on a different range than planned. This is the 3rd time we have used DFS and would use again.
3 April 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very nice store and helpful staff
Very nice store and helpful staff. Very knowledgeable about the products you offer.
Louise was especially helpful and friendly.
3 April 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Measham
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Purchased my first recliner
Purchased my first recliner, the team at DFS Measham absolutely brilliant and friendly
31 March 2026
Reply from DFS Furniture - Measham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Excellent service and Jackie was…
Excellent service and Jackie was wonderful ,patient and new her duties.
31 March 2026
Reply from DFS Furniture - Measham
Good Afternoon Amanda,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Jackie was absolutely brilliant and…
Jackie was absolutely brilliant and helped us to find the perfect sofa, we described our requirements and she knew exactly what we were looking for, friendly helpful and efficient
30 March 2026
Reply from DFS Furniture - Measham
Good afternoon,
We are really grateful for your kind words and for sharing your experience in our store with Jackie. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Measham
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great service and friendly staff
Great service and friendly staff, even made me a latte
29 March 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
We're came to measham DFS this morning…
We're came to measham DFS this morning and saw the settee ,it was the first thing we tried and we were sold,we came back in the afternoon and spoke to a very pleasant young lady who has in my opinion excellent customer service skills,she went through the whole process with us and put us at ease ,the settee we bought is a flaxon and also a raveena swivel chair and stool
28 March 2026
Reply from DFS Furniture - Measham
Good morning Michael,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
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