Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... See more
Company replied
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Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... See more
Company replied
The service from the staff was very welcoming, charming and polite with no pushy sales pitch. Always used DFS as their sofas, in my opinion are of great quality and competitive price.
Company replied
Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... See more
Company replied
We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Throstles Green, M16 0SN, Stretford, United Kingdom
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That staff member was really helpful and informative. The sale was quick and I had got what I wanted.

Reply from DFS Furniture - Manchester

Reply from DFS Furniture - Manchester
The welcome , warmth and friendly service
Informative and good guidance

Reply from DFS Furniture - Manchester
Went to DFS welcomed straight away. Then a sales person introduced himself as ishy he offered us drinks and he looked after us showing us round to the sofa beds and sofas. He was professional, extremely knowledgeable and nothing was too much trouble. He went above and beyond what we expected. He was easy to talk to, he wasn’t pushy, he was funny but tactful and it was a pleasure to be served by him. I bought a sofa bed and a sofa.

Reply from DFS Furniture - Manchester
Very helpful in store
Good range of products
Delivery time six weeks much better than a lot of furniture stores

Reply from DFS Furniture - Manchester
I visited DFS a couple of days ago to browse and returned yesterday with my daughter to buy a sofa from DFS. I went in feeling quite overwhelmed after a busy day, and later I became confused about some of the finance details. After reviewing the paperwork, I realised everything had actually been explained clearly and the misunderstanding was on my part. I want to thank Farooq (Salesman) for his excellent customer service. He was welcoming, friendly, and patient throughout the whole process. He made both me and my daughter feel comfortable, answered all our questions, and never made us feel pressured. Buying a sofa is a big decision, and Farooq made it a positive experience…Thank you

Reply from DFS Furniture - Manchester
We were seen by Ismail. He was lovely and super informative. Really happy with our purchase! Thank you

Reply from DFS Furniture - Manchester
Very helpful and friendly staff , they had good knowledge of all the furniture, but they were not pushy , left me to look around and said if I needed any help they were available to answer any question

Reply from DFS Furniture - Manchester
Great service from Ish . Listened to what we needed and guided us with everything from size to fabric to care of sofa .

Reply from DFS Furniture - Manchester
the sales assistant was very helpful and willing to answer all the questions....

Reply from DFS Furniture - Manchester
We purchased a sofa from DFS (White City Retail Park, Manchester) and the service and support that we received from Antonio (store assistant) was excellent from start to finish. Highly recommended.

Reply from DFS Furniture - Manchester
Dennis, White City store was professional but friendly & very patient. Also very knowledgeable in regards to the products & most importantly, not pushy.
Excellent customer service

Reply from DFS Furniture - Manchester
Julie was absolutely brilliant today. Very informative, not pushy and listened to what we were looking for. Best experience i have had when buying new furniture.

Reply from DFS Furniture - Manchester
I had a very good experience with DFS a good helpful service

Reply from DFS Furniture - Manchester
Pre delivery information. Courteous and friendly delivery team. Professional handling of the furniture and care for my elderly parents. Good and clear explanation of how to use the controls of the furniture and to maintain it with cushion plumping etc.

Reply from DFS Furniture - Manchester
Well designed easy to look around the staff member whi helped us was very good.

Reply from DFS Furniture - Manchester
Excellent service, everything explained very clearly by friendly young man. Thank you!

Reply from DFS Furniture - Manchester

Reply from DFS Furniture - Manchester

Reply from DFS Furniture - Manchester
Great service from the Hamza by. He was friendly, knowledgeable, and took the time to answer all our questions without being pushy. He helped us find the right sofa for our needs and made the whole experience smooth and enjoyable. Highly recommended.

Reply from DFS Furniture - Manchester
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