Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... See more
Company replied
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Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... See more
Company replied
The service from the staff was very welcoming, charming and polite with no pushy sales pitch. Always used DFS as their sofas, in my opinion are of great quality and competitive price.
We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Throstles Green, M16 0SN, Stretford, United Kingdom
- 0333 999 9751
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Have bought from DFS before and saw the…
Have bought from DFS before and saw the settee I wanted while walking around, the sales person was very helpful and friendly explained everything
21 August 2026
Reply from DFS Furniture - Manchester
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Really great customer service!
Hamza was brilliant at helping us pick our perfect sofa and made the process really easy!
21 August 2026
Reply from DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The assistant Derek was very helpful…
The assistant Derek was very helpful and friendly & answered all our questions.
21 August 2026
Reply from DFS Furniture - Manchester
Hello Angela,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very polite and helpful
Very polite and helpful - showed us all of the suites that were suitable for my mum and left us to it until we wanted him
21 August 2026
Reply from DFS Furniture - Manchester
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very good customer service
Very good customer service
I will be definitely visiting again for my future purchases.
19 August 2026
Reply from DFS Furniture - Manchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Beautiful sofa and excellent service
Dennis was very helpful and thorough and took time to talk me through all the options for the beautiful Amanda Holden Showstopper range to help me choose the perfect sofa and chair. Very happy with my purchase and the service I received.
18 August 2026
Reply from DFS Furniture - Manchester
Hello Fiona,
It is really appreciated that you took the time out to share your kind words. We are glad to hear Dennis helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Manchester
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Great place for service & sofas.
We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas.
Derek? was particularly helpful and we would definitely shop there again.
17 August 2026
Reply from DFS Furniture - Manchester
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Derek met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Manchester
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The person we dealt with was very…
The person we dealt with was very helpful and friendly and professional
14 August 2026
Reply from DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Advice was helpful when wanted and not…
Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around.
Salesman knew what he was talking about and answered questions knowledgably. Was polite and helpful.
15 August 2026
Reply from DFS Furniture - Manchester
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great service
15 August 2026
Reply from DFS Furniture - Manchester
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Sofa Ordering :)
Was a really good experience! we spoke with Jess and she was really friendly and helped me through the whole process, really easy and smooth to get the sofa ordered, 10/10 experience.
15 August 2026
Reply from DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Amazing service by farooq
14 August 2026
Reply from DFS Furniture - Manchester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sofa order
Derek was courteous and knowledgeable. Service was very good.
Happy with my order.
14 August 2026
Reply from DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Friendly helpful staff.
13 August 2026
Reply from DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Friendly informative staff
Friendly informative staff . Didn't pressure me into extras
12 August 2026
Reply from DFS Furniture - Manchester
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent Customer Service
The whole experience from start to finish was so relaxed, no pressure my Assistant was very helpful and patient nothing was any problem to her as I looked at many corner sofas, going backwards and forwards before I decided on the one I bought. She listened to what I wanted and gave excellent advice too. Well done! excellent customer service.
10 August 2026
Reply from DFS Furniture - Manchester
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Excellent service from Derek
Excellent service from Derek who easily completed my purchase. Allowed us to sit on the required settee and chair, gave us very good coffee and explained everything about the chairs and maintenance. Thank you
10 August 2026
Reply from DFS Furniture - Manchester
Hello Cathy,
Thanks for your lovely feedback, we’re glad to hear Derek met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
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