Dealing with Linda was amazing, very patient and explained everything to me. I left very happy and confident in the couches that I purchased. Looking forward to receiving them now.
Company replied
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See what reviewers are saying
We are very grateful to Linda in limerick who made it so easy to purchase our new sofa. She was so pleasant and helpful. She gave us great attention and answered all our questions.
Company replied
From the time we entered the DFS shop in Limerick we were made very welcome by Darren he explained everything we needed to know about our purchase and was very knowledgable and extremely helpful
Company replied
We had a fantastic experience buying our new sofa with the most amazing sales person Omar in the Limerick branch.He was so attentive & explained everything clearly to us & also involved the kids in th... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Ballysimon Road, V94 KR20, Limerick, Ireland
- (061) 439 678
4.9
Excellent
2K reviews
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Super service at the Limerick store
Super service at the Limerick store - got all the help I needed to purchase my new sofa!
2 May 2026
Reply from DFS Furniture - Limerick
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Our sales assistant Linda was…
Our sales assistant Linda was phenomenal. Informative helpful and so straightforward to deal with.
26 April 2026
Reply from DFS Furniture - Limerick
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Lucas was extremely helpful
Lucas was extremely helpful, professional, knowledgeable and generous.
2 May 2026
Reply from DFS Furniture - Limerick
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Excellent Customer Service in DFS Limerick
I called into my local DFS Store in Limerick on Monday, 27th April and met with a really lovely woman called Linda. She was so helpful, bubbly & knowledgeable about the products & available finance options.
I went in ‘just for a look’ and left after purchasing a new suite of furniture and a rug .
Her personable, friendly & easy manner was very welcoming & she was a delight to deal with!
I will be back to her in future for any further purchases.
Well done DFS for employing the right people 🙌
27 April 2026
Reply from DFS Furniture - Limerick
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Darren in the Limerick showroom…
Darren in the Limerick showroom listened carefully to our requirements and with his excellent product knowledge was able to accurately identify the most appropriate solution
27 April 2026
Reply from DFS Furniture - Limerick
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Customer service 10/10
Linda in DFS Limerick was such a ray of sunshine, customer service 10/10. She had informed us of everything we needed to know and was super helpful with regards to the foam filling & extras you can get. We left with a deposit on a sofa we love!
27 April 2026
Reply from DFS Furniture - Limerick
Good morning,
We’re really grateful you took the time to share your 5* rating with us and others. It's lovely to hear that Linda gave you all the information you needed and met all of your expectations.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Limerick
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
Met a very helpful shop assistant
Met a very helpful shop assistant, Linda to help with processing my order
26 April 2026
Reply from DFS Furniture - Limerick
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Limerick
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
We went twice to dfs look around and…
We went twice to dfs look around and staff was very helpful especially Beavrage (l am.not shure of spelling of his name ) young Scottish man ,he give us advice about cleaning sofas and he help us to make final decisions
23 April 2026
Reply from DFS Furniture - Limerick
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Limerick
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Darren was fantastic went through…
Darren was fantastic went through everything with me ,it was a pleasure having him help me ,a wonderful person
22 April 2026
Reply from DFS Furniture - Limerick
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Customer service was great
Customer service was great, they were able to provide us the information we needed.
19 April 2026
Reply from DFS Furniture - Limerick
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Limerick
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Lucas was incredibly accommodating
Lucas was incredibly accommodating. He made every effort to make us comfortable, understand what we wanted and, perhaps even more importantly, what we needed. Lucas reassured us and took interest in us. The whole DFS experience was thoroughly enjoyable
18 April 2026
Reply from DFS Furniture - Limerick
Good afternoon James,
We are really grateful for your kind words and for sharing your experience in our store with Lucas. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Do not buy unless you want to wait 4 months
I ordered my sofas om January 3rd paid in full on the day. It's now 20th of April still no sofas and are now talking about may delivery. Shop assistant have no idea what's going. Absolutely disgraceful. No communication from them you have to keep chasing them
20 April 2026
Unprompted review
Reply from DFS Furniture - Limerick
Good Afternoon,
Thank you for taking the time to leave your review, your feedback is always greatly appreciated.
We're very sorry for the overall experience you have experienced with DFS and for any lack of communication in relation to your order. It is really disappointing to hear and certainly not the level of service we aim to provide to our customers.
Due to the nature of the issues raised within this review, we have escalated this internally to the relevant department to ensure you are contacted within 72- working hours.
If you do require any further assistance in the meantime, please don't hesitate to contact us.
Jordan
DFS Customer Support
Reply from DFS Furniture - Limerick
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Lovely experience with the lady we…
Lovely experience with the lady we dealt with in store on the day of purchase. She was very informative about the product and brought us through everything with ease. Would highly recommend her. Fabulous staff member to deal with.
15 April 2026
Reply from DFS Furniture - Limerick
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Limerick
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Just brilliant customer service…
The customer service we met at Ballysimon DFS Linda was superb. So knowledgeable. No question was a difficulty & she went above & beyond to deal with us without pushing the product...that's a delicate balance as I don't like pushy customer service
10 April 2026
Reply from DFS Furniture - Limerick
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
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