DFS Furniture - Kings Lynn Reviews 

3,268
TrustScore 5 out of 5

4.9

Hardwick Road, PE30 4NA King's Lynn, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We knew what sofa we wanted to look at in person, Aaron spoke with us within a few minutes of walking into store and let us know he was available should we need anything or have any questions. He then... See more

Company replied

Rated 5 out of 5 stars

Very professional staff Charlie looked after us and a great job she made of it. Knew her stuff answered all our questions and explained everything we needed to know. You have some wonderful staff in y... See more

Company replied

Rated 5 out of 5 stars

Store was laid out well, staff were polite, courteous and helpful, especially Madeleine who was a joy to be served by ! She was friendly, knowledgeable and a delightful young lady who is a credit t... See more

Company replied

Rated 5 out of 5 stars

Great experience from start to finish, Aaron was helpful and patient from the first moment, two visits later we ordered the new sofa set. At no time was it hard sell, he answered all our questions an... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Hardwick Road, PE30 4NA, King's Lynn, United Kingdom

  • 0333 999 9748

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,268)

94,852 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful staff

Helpful staff. Got what we wanted

8 June 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Hello Lou,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Colin was awesome....he spent a lot of…

Colin was awesome....he spent a lot of time answering our questions on different settees....
First class service

8 June 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Hello Kevin,

Thanks for your lovely feedback, we’re glad to hear Colin met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

customer service friendly and very…

customer service friendly and very helpfull Colin he was very experience.

6 June 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The staff member Colin was extremely…

The staff member Colin was extremely helpful in our view. No pressure and gave us the time to make our minds up.

6 June 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Allowed to take time when choosing

No pushy sales person had a nice relaxed time and they were there to help if needed

5 June 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Hello Dawn,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We were greeted by Madeleine in the…

We were greeted by Madeleine in the kings Lynn showroom and she was attentive and polite and able to answer all of our questions with confidence and product knowledge. Her great attitude led to a sale.

4 June 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Staff were great

Staff were great, took us through all options explained everything clearly. Excellent service

1 June 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Hello Kat,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great friendly staff that really know…

Great friendly staff that really know their stuff.
10/10

1 June 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Hello Gavin,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very helpful

Very helpful, informative and patient salesman, Colin. Listened to our specifications and at no time did we feel pressured into anything.

30 May 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Colin.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great service and sofa arrived much…

Great service and sofa arrived much sooner than expected really pleased.

17 May 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

The sales lady was so helpful

The sales lady was so helpful. Without being pushy.

30 May 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service from Maddie

Excellent customer service from Maddie, very professional, helpful, welcoming and gave excellent advice

30 May 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Maddie.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Knowledgeable member of staff

Knowledgeable member of staff, answered all my questions efficiently.aa

28 May 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Professional staff and service highly…

Professional staff and service highly recommend

27 May 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Hello Roman,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

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