DFS Furniture - Ipswich Reviews 

Customer service was Excellant , helpful and very informative . Not pushy .

Richard made me feel very welcome, he didn’t push me but helped me choose exactly what I wanted.

The first time we walked in to the store Richard looked after us and answered all our questions, when we went back to make our purchase, Tina was excellent and explained everything to us and the whole experience was excellent, I would definitely use them again and would happily recommend them to family and friends! Thank you both.

The staff were really friendly and helpful, a good experience indeed

Great customer service and took time with me

Lovely sofa, really helpful salesperson who answered all our questions and no pressure to buy

Lovely customer service. We weren't pounced on as we walked in unlike the other furniture shops. But at the same time we were looked after very well.

Tina was very friendly and was a massive help when it come to choosing our sofa

Great staff and very knowledgeable and patient

Richard was absolutely fab with myself, my husband and our children. Top sales man and worth his weight in gold. Thank you

We were helped within minutes of walking into the store by a cheerful and knowledgeable assistant. He was very patient with our dithering, giving us space and time to make a decision.
Felt very confident when we left the store of having made the right choice.

Great service
Friendly, experienced, knowledgeable about everything
Wasnt pushy like some companies have been towards us
Felt like we were real people and listened to our needs, advised us

Very helpful and supportive and fabulous customer service

Very helpful,and put no pressure on us,explained everything to us very well, was nice and polite.

Just ordered a new sofa at Ipswich DFS. Nice easy process. No pressured selling and left alone just to look. When we made a choice Ross was helpful and informative.

The salesman who attended to us was incredibly helpful and friendly. He answered any questions promptly. A real asset.

Great looking furniture ,salesman was very helpful and pleasant. Good prices compared to other companies.

Had a really great experience at DFS thanks to Mark. He was incredibly helpful, friendly, and patient throughout the whole process. He took the time to understand exactly what we were looking for and made everything feel easy and stress-free. Nothing was too much trouble, and his knowledge really helped us make the right choice.

Excellent customer service—thanks again, Mark!

I had a fantastic experience at DFS Ipswich. Buying a sofa can be overwhelming, but Richard Watson made it incredibly easy. He was patient, knowledgeable about the different sofa models, listened to my wants and needs, and never made me feel pressured to make a quick decision. I’m really happy with the service and can't wait for my new sofa to arrive. Highly recommend asking for Richard Watson if you visit!

I was very happy with the service I was given by the Customer service lady. She was very pleasant, helpful and explained all the aspects of the purchase of the sofa and the options on how to pay. Looking forward to my new sofa and chair.

Tina at the Ipswich store was really great, allowed us to browse the store and was on hand if we had any questions. When we asked a question she was very polite and knowledgeable. Tina made us feel really comfortable and offered us regular refreshments, which is always a bonus.
Tina gave us all the information for us to take away and do the appropriate measurements.
We have a closer store in Colchester but chose to go back to Tina as she made us feel so welcome.🤗