The staff didn't hassle but said hello and this approach relaxed one and made one realise they were there to help if needed. On making a choice of sofa we were promptly seen to and all queries an... See more
Company replied
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The staff didn't hassle but said hello and this approach relaxed one and made one realise they were there to help if needed. On making a choice of sofa we were promptly seen to and all queries an... See more
Company replied
Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lo... See more
Company replied
Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... See more
Company replied
The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Leeds Road, HD1 6NB, Huddersfield, United Kingdom
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Maf did a brilliant job with the sale and explaining everything

Reply from DFS Furniture - Huddersfield
Zara was really helpful in identifying sofas that would work for our space and access issues. Highly recommend!

Reply from DFS Furniture - Huddersfield
Pleasant experience without pressure, staff was very helpful

Reply from DFS Furniture - Huddersfield
Able to browse without feeling pressured. Staff member very approachable, friendly, helpful and knowledgeable without putting on pressure for a sale as just wanted to make sure everything was right!

Reply from DFS Furniture - Huddersfield
Maf was very professional, friendly and extremely helpful when me and my husband bought our sofas.
He explained all of the options with colours, material types, guarantees, protection cover and buying options.
Maf very clearly explained the ordering and delivery options.
We are very happy with our experience at dfs, thank you.

Reply from DFS Furniture - Huddersfield
Maf was a brilliant guy very patient very knowledgeable and did what all good salesman should do made friends with customer and didn’t push
After being to other furniture retailers this was an enjoyable experience

Reply from DFS Furniture - Huddersfield
A great selection of sofa's to choose from and the decision was made easier by Larissa who explained everything to us without being pushy. Would highly recommend and will definitely return

Reply from DFS Furniture - Huddersfield
Lovely store in Huddersfield with great stock of furniture. The salesperson, Maf, was very helpful and knowledgeable about his product range.

Reply from DFS Furniture - Huddersfield
The guy in the store was verry helpful. I new which chair i wanted to replace the old one that is ready to go out. I bought the chair on finance which has no credit on it. Also was able to get paper work to take home.

Reply from DFS Furniture - Huddersfield
Great customer service , allowed us to browse for how ever long we wanted
Answered all our questions
Really friendly

Reply from DFS Furniture - Huddersfield
The staff was friendly wasn’t pushy made us feel comfortable so we made a purchase
5* service and customer service from Aaron

Reply from DFS Furniture - Huddersfield
Great selection and great customer service. Really easy to purchase and no pushy sales people. Just there to help and advice.

Reply from DFS Furniture - Huddersfield
Staff remember Maf ? Was extremely helpful, professional, polite & knowledgeable about the furniture which fitted our needs .

Reply from DFS Furniture - Huddersfield
I chose to buy from DFS as the pricing was really, really good compared to other companies.
To put a bit of perspective to this claim, I could have bought a sofa, rug & coffee table from DFS for nearly the same price as JUST the (pretty much identical) sofa from another local company.
Every question I had was met with an answer and was just a very pleasant process.
Sara (sales person) was very friendly/helpful & honest.
Extra points also for not jumping on us as soon as we entered the store and constantly hounding us as we walked around.

Reply from DFS Furniture - Huddersfield
No pressure selling, the member of staff was friendly and very helpful. Very easy purchase for us. Now it’s time to sit back and wait for delivery

Reply from DFS Furniture - Huddersfield
staff very polite and knew what they were talking about. an overall pleasant purchase.

Reply from DFS Furniture - Huddersfield
The sales staff were really helpful and patient. I had to try and convince my husband so had to ask lots of questions, thank you DFS for not being pushy and making it easy for me 😊

Reply from DFS Furniture - Huddersfield
Very happy with how smooth it was staf we’re perfrct

Reply from DFS Furniture - Huddersfield
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