DFS Furniture - Huddersfield Reviews 

2,203
TrustScore 5 out of 5

4.9

Leeds Road, HD1 6NB Huddersfield, GB


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Rated 5 out of 5 stars

The staff didn't hassle but said hello and this approach relaxed one and made one realise they were there to help if needed. On making a choice of sofa we were promptly seen to and all queries an... See more

Company replied

Rated 5 out of 5 stars

Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lo... See more

Company replied

Rated 5 out of 5 stars

Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... See more

Company replied

Rated 5 out of 5 stars

The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,203)

101,274 reviews in the last 12 months

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Rated 5 out of 5 stars

Maf did a brilliant job with the sale…

Maf did a brilliant job with the sale and explaining everything

8 June 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Really helpful

Zara was really helpful in identifying sofas that would work for our space and access issues. Highly recommend!

7 June 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Able to browse without feeling…

Able to browse without feeling pressured. Staff member very approachable, friendly, helpful and knowledgeable without putting on pressure for a sale as just wanted to make sure everything was right!

7 June 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Maf was very professional, polite and helpful.

Maf was very professional, friendly and extremely helpful when me and my husband bought our sofas.

He explained all of the options with colours, material types, guarantees, protection cover and buying options.

Maf very clearly explained the ordering and delivery options.

We are very happy with our experience at dfs, thank you.

7 June 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Maf was a brilliant guy very patient…

Maf was a brilliant guy very patient very knowledgeable and did what all good salesman should do made friends with customer and didn’t push
After being to other furniture retailers this was an enjoyable experience

6 June 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thanks for your lovely feedback, we’re glad to hear Maf met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

A great selection of sofa's to choose…

A great selection of sofa's to choose from and the decision was made easier by Larissa who explained everything to us without being pushy. Would highly recommend and will definitely return

29 May 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Friendly & helpful

Friendly, helpful advice

4 June 2026
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Reply from DFS Furniture - Huddersfield

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Rated 4 out of 5 stars

Good service

3 June 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Lovely store in Huddersfield with great…

Lovely store in Huddersfield with great stock of furniture. The salesperson, Maf, was very helpful and knowledgeable about his product range.

1 June 2026
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Reply from DFS Furniture - Huddersfield

Hello Stephen,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The guy in the store was verry helpful

The guy in the store was verry helpful. I new which chair i wanted to replace the old one that is ready to go out. I bought the chair on finance which has no credit on it. Also was able to get paper work to take home.

26 May 2026
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Reply from DFS Furniture - Huddersfield

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great customer service

Great customer service , allowed us to browse for how ever long we wanted
Answered all our questions
Really friendly

26 May 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

5* service from Aaron

The staff was friendly wasn’t pushy made us feel comfortable so we made a purchase

5* service and customer service from Aaron

26 May 2026
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Reply from DFS Furniture - Huddersfield

Hello Blake,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great selection and great customer…

Great selection and great customer service. Really easy to purchase and no pushy sales people. Just there to help and advice.

26 May 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello Elaine,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Staff remember Maf

Staff remember Maf ? Was extremely helpful, professional, polite & knowledgeable about the furniture which fitted our needs .

17 May 2026
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Reply from DFS Furniture - Huddersfield

Hello Anne,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

My first DFS experience.

I chose to buy from DFS as the pricing was really, really good compared to other companies.
To put a bit of perspective to this claim, I could have bought a sofa, rug & coffee table from DFS for nearly the same price as JUST the (pretty much identical) sofa from another local company.
Every question I had was met with an answer and was just a very pleasant process.
Sara (sales person) was very friendly/helpful & honest.
Extra points also for not jumping on us as soon as we entered the store and constantly hounding us as we walked around.

24 May 2026
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Reply from DFS Furniture - Huddersfield

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 4 out of 5 stars

No pressure selling

No pressure selling, the member of staff was friendly and very helpful. Very easy purchase for us. Now it’s time to sit back and wait for delivery

23 May 2026
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Reply from DFS Furniture - Huddersfield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

staff very polite and knew what they…

staff very polite and knew what they were talking about. an overall pleasant purchase.

23 May 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Staff are really friendly, calm and not pushy at all

The sales staff were really helpful and patient. I had to try and convince my husband so had to ask lots of questions, thank you DFS for not being pushy and making it easy for me 😊

23 May 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very happy with how smooth it was staf…

Very happy with how smooth it was staf we’re perfrct

21 May 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

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