DFS Furniture - Huddersfield Reviews 

2,205
TrustScore 5 out of 5

4.9

Leeds Road, HD1 6NB Huddersfield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff didn't hassle but said hello and this approach relaxed one and made one realise they were there to help if needed. On making a choice of sofa we were promptly seen to and all queries an... See more

Company replied

Rated 5 out of 5 stars

We'd seen a sofa that we liked and thought we'd head on down to order. After taking a little longer than originally thought to choose a colour, we were sold. The salesman had several customers in st... See more

Company replied

Rated 5 out of 5 stars

Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lo... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service.went through everything very clearly and left nothing unturned.very pleasant young man.unfortunately forgot his name but definitely a credit to DFS.thanks

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,205)

93,032 reviews in the last 12 months

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Rated 5 out of 5 stars

Time and patience

We'd seen a sofa that we liked and thought we'd head on down to order. After taking a little longer than originally thought to choose a colour, we were sold. The salesman had several customers in store and dealing with more than just us and closi g time was creeping up.
He was really patient, clear and made us feel at ease, even though closing time had surpassed. We didn't feel pushed, rushed or pressured.
Thank you!

1 September 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Our sales person Roza was excellent

Our sales person Roza was excellent - friendly , helpful , knowledgable .
She assisted us from our initial interest through to purchase
Thankyou

31 August 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service.went through…

Excellent customer service.went through everything very clearly and left nothing unturned.very pleasant young man.unfortunately forgot his name but definitely a credit to DFS.thanks

31 August 2026
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Reply from DFS Furniture - Huddersfield

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

THE GREAT DFS SHOWROOM EXPERIENCE staff didn't hassle but said hello…

The staff didn't hassle but said hello and this approach relaxed one and made one realise they were there to help if needed. On making a choice of sofa we were promptly seen to and all queries and questions were answered and advise given. I cannot praise the salesperson highly enough. DFS have got things right particularly by having a large show room where one can see the products in the flesh so to speak.The showroom experience greatly outweighs online purchasing

28 August 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Sale staff were excellent

Sale staff were excellent, no following us around the store being pushy. They were also very knowledgeable on the products.

21 August 2026
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Reply from DFS Furniture - Huddersfield

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Lovely helpful sales staff

Lovely helpful sales staff. Great store with lots of choice and payment options

28 August 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you for sharing your lovely review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Good value

Good value. Attentive and knowledgeable salesperson.

28 August 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We had everything explained in full

We had everything explained in full. The service was good. And the man who served us was very good too.
No problems whatsoever.

27 August 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

All was good maf at store was fantastic…

All was good maf at store was fantastic from start to finish excellent customer service thank you.

25 August 2026
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Reply from DFS Furniture - Huddersfield

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Lots of information

Lots of information
Good customer service

17 August 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Friendly informative staff

Friendly informative staff. Raf was great. Thank you

15 August 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

DFS Huddersfield Experience

Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lovely. We decided to purchase 2 x sofas. We were given all the information relevant to the product we purchased and were delighted with the customer service we received. Was an enjoyable experience (along with the help of the store manager Maf). We would highly recommend a visit to DFS in Huddersfield and can't wait to receive our new sofas! x

24 August 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Staff were really helpful and…

Staff were really helpful and knowledgeable. Gave them our requirements and they found us the perfect sofa’s.

22 August 2026
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Reply from DFS Furniture - Huddersfield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

In our opinion Maf went above and…

In our opinion Maf went above and beyond he wasn’t pushy at all and we were completely comfortable dealing with him he was very knowledgeable about various products which we asked questions about and that is the reason we ordered with Maf rather than our local DFS store which is 5 minutes from where we live.

20 August 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,

Lorraine E
DFS Central Customer Support

Rated 5 out of 5 stars

Thank you for looking after us today…

Thank you for looking after us today really helpful polite
offer of drink and made us feel at ease and took time in listening to what we are lokking for and was really good with the children 😊

19 August 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Brilliant service

The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service and how friendly their staff was

20 August 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Maf at the Huddersfield store …

Maf at the Huddersfield store was superb really helpful not pushy at all and understood our needs and talked us through everything we needed to know 😄

18 August 2026
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Reply from DFS Furniture - Huddersfield

Hello Mr Denham,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

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