This was a great shopping experience. The staff were polite, friendly and helpful with just the right amount of attention. We loved that we were giving time to browse without feeling rushed or hassled... See more
Company replied
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So many choice of sofas to choose from both in store and online. The staff are very helpful, approachable and provided lots of information in assisting us to purchase the right sized sofa for our... See more
Company replied
Couldn't fault the buying experience. Sara was super friendly, knowledgeable and took time to go over all the details with regards to delivery, specific cleaning tips for the fabric we had chosen and... See more
Company replied
Larisa was fantastic she gave us time to discuss and choose the correct sofas for us. It was not an easy decision as the quality of all the products are fantastic. Larisa showed us many other sofas th... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Leeds Road, HD1 6NB, Huddersfield, United Kingdom
- 0333 999 9824
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Sarah was excellent ....knew everything…
Sarah was excellent ....knew everything what we needed and was very friendly and welcoming xx
17 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Good customer service despite a few…
Good customer service despite a few challenges along the way the staff member dealt with it promptly and fixed issues
15 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Huddersfield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service and Freindly staff.
Excellent service and Freindly staff.
Was clear in all the options and was great help
12 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Faultless buying experience
Couldn't fault the buying experience. Sara was super friendly, knowledgeable and took time to go over all the details with regards to delivery, specific cleaning tips for the fabric we had chosen and the care package which is well worth the cost/extra piece of mind.
12 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Helpful visit
The sales assistant was very helpful, explained everything in detail
Lovely store, not overly busy and quiet
11 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The assistant was very polite helpful…
The assistant was very polite helpful and gave us lots of time
9 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
So many choice of sofas to choose from…
So many choice of sofas to choose from both in store and online.
The staff are very helpful, approachable and provided lots of information in assisting us to purchase the right sized sofa for our living room.
Would highly recommend this store to others.
6 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Friendly service
Friendly service knowledgeable explained everything.Sara was brilliant and very welcoming
5 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
This was a great shopping experience
This was a great shopping experience. The staff were polite, friendly and helpful with just the right amount of attention. We loved that we were giving time to browse without feeling rushed or hassled. There was an excellent range available to try out (so much better than online). Being neurodivergent I appreciated the music being so much in the background that I could think and the lights were not too bright. Staff were patient and answered all our questions.
4 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.
Kind Regards,
Holly M
DFS Customer Support
Good selection of settees very helpful…
Good selection of settees very helpful staff and clear prices
1 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I was very impressed with the delivery…
I was very impressed with the delivery and polite. I would like to thank you to the staff, very helpful service 👍🏾
23 June 2026
Reply from DFS Furniture - Huddersfield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Huddersfield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Lovely quick and informative sales team…
Lovely quick and informative sales team
Very impressed
21 June 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
Easy going, not pressurised sales staff following you around the store.
All staff were very helpful.
18 June 2026
Reply from DFS Furniture - Huddersfield
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Fast quick efficent friendly knowlagable
18 June 2026
Reply from DFS Furniture - Huddersfield
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sharons sofas
When i went to pick my leather sofas at dfs at Huddersfield one of the staff named maf was so helpfull nothing was too much trouble for him he explained every thing in detail that I needed to know how to care for the leather and every thing very please with what I chose I would recomend to family and friends x Sharon x
13 June 2026
Reply from DFS Furniture - Huddersfield
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Huddersfield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Huddersfield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Order number 81ZN27051
Order number 81ZN27051
Following my recent 1 STAR review I was advised a member of customer services would contact me as a matter of urgency. That was 16 days ago.! . I have not received any further communication from DFs. In addition I have submitted a complaint via dfs website again no communication. This longstanding issue has been going on since October 2025 what does a paying customer have to do to get things resolved surely not use sites like this to get a response from dfs which to all readers looks like dfs are resolving issues when the reality is different.
14 October 2025
Unprompted review
Reply from DFS Furniture - Huddersfield
Good Afternoon,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated.
We're very sorry for the overall experience you have had with DFS and for any lack of communication in relation to the order. It is really disappointing to hear this and I can assure you it's not how we like to treat our customers, we will aim to bring the issue to a mutual resolution.
I have chased this internally with the relevant department and advised the urgency to ensure you are contacted to discuss this. Apologies again for any inconvenience this may have caused.
Kind Regards,
Lorraine A
DFS Central Customer Support
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