Adam made us feel welcome, chatted with us to make sure our purchase was right for us, explained everything clearly and answered all our questions, showing he had an in-depth knowledge of the produ... See more
Company replied
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Adam made us feel welcome, chatted with us to make sure our purchase was right for us, explained everything clearly and answered all our questions, showing he had an in-depth knowledge of the produ... See more
Company replied
Jess gave us an all round great experience of buying our 2 new double sofa's for my my parents in law one was a fixed double the other was a matching sofa bed
Company replied
Jess (member of staff) very helpful during the whole process. Made sure we thought through the decision and made everything perfect for us. We are very grateful that Jess was there to assist us with e... See more
Company replied
I bought the Joules Patterdale 3 seater and cuddler through Adam at the Haverfordwest branch. Both Adam and the branch manager and other colleagues in store at the time were very friendly, polite an... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Fishguard Road, SA61 2AT, Haverfordwest, United Kingdom
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Reply from DFS Furniture - Haverfordwest

Reply from DFS Furniture - Haverfordwest

Reply from DFS Furniture - Haverfordwest

Reply from DFS Furniture - Haverfordwest
Adam the sales man was very informative and helpful in the store and made sure I was aware of all the delivery dates and added extra needed, he offered us coffee and made the experience with dfs simple, my first time dealing with dfs and will definitely shop there again

Reply from DFS Furniture - Haverfordwest
Friendly, and helpful staff, relaxed atmosphere. A welcome Coffee was offered and accepted.

Reply from DFS Furniture - Haverfordwest
We had a relaxed visit, didn’t feel pressured or rushed. Becca in Haverfordwest was fantastic, all the staff we encountered were friendly and helpful.

Reply from DFS Furniture - Haverfordwest
The staff were very friendly and helpful. They were well informed and very considerate to my 95 year old mother who was purchasing a sofa.

Reply from DFS Furniture - Haverfordwest
Jess was brilliant! Patient, informative- and no hard sell. Lovely experience.

Reply from DFS Furniture - Haverfordwest

Reply from DFS Furniture - Haverfordwest
Very helpful in getting the requirements sorted out for the sofa we decided on

Reply from DFS Furniture - Haverfordwest
Really happy with our experience - went to DFS as we needed a sofa for our new house. Met on arrival by the lovely Hope who showed us to the sofa we’d seen online, and which we thought we wanted to buy. She answered all my questions and then left us to it to try the different sofas in our time without rushing or pressuring us. In the end we went for a different sofa than we had picked out initially, and again Hope was fantastic. She made the buying process very simple and straightforward whilst ensuing everything was explained clearly and that we knew exactly what we were buying and when it would arrive etc. Really impressed and happy with our experience and the service we received! Thank you Hope!

Reply from DFS Furniture - Haverfordwest

Reply from DFS Furniture - Haverfordwest
Very good service
Very helpful think the guy was called Neil ,
Informative and very professional

Reply from DFS Furniture - Haverfordwest
Felt relaxed and everything explained to us very well,very happy with our purchase

Reply from DFS Furniture - Haverfordwest

Reply from DFS Furniture - Haverfordwest
The staff members were so friendly and helpful answering any questions which I asked

Reply from DFS Furniture - Haverfordwest
Adam was so helpful he advised us about different fabrics and what would be best for us .we purchased a lovely teal sofa and chair the whole process was so easy and he made us a lovely coffee so glad we came here 😁

Reply from DFS Furniture - Haverfordwest
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