DFS Furniture - Haverfordwest Reviews 

2,509
TrustScore 5 out of 5

4.9

Fishguard Road, SA61 2AT Haverfordwest, GB


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Rated 5 out of 5 stars

Haverfordwest branch. Absolutely fantastic service. Our sales representative was Adam. Fantastic knowledge of all merchandise but wasn’t pushy at all. Had just left a different store (not DFS) due to... See more

Company replied

Rated 5 out of 5 stars

Cerri the member of staff we saw was friendly, helpful and professional. Having explained to her what we were looking for she quickly pointed out several choices. She then gave us ample time to look a... See more

Company replied

Rated 5 out of 5 stars

We are moving home and popped in for a look as we’ve been on the fence about getting a new sofa. We had a good chance to browse before Adam introduced himself and offered help. Although we didn’t exac... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish.Really friendly, clean and tidy store. Patient while we went through different options and reviewed differen sofa set up. Hope went through in detail all the after... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Fishguard Road, SA61 2AT, Haverfordwest, United Kingdom

  • 0333 999 9523

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,509)

95,641 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bed sofa order

The staff member that handled our order was very helpful, answering the questions we had in great detail and was extremely pleasant.

3 August 2026
DFS Furniture - Haverfordwest logo

Reply from DFS Furniture - Haverfordwest

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Rebecca was great to deal with

Rebecca was great to deal with. She was patient, efficient and guided us through the process very well.

10 August 2026
DFS Furniture - Haverfordwest logo

Reply from DFS Furniture - Haverfordwest

Hello Paul,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Spontaneous sofa purchase!

We are moving home and popped in for a look as we’ve been on the fence about getting a new sofa. We had a good chance to browse before Adam introduced himself and offered help. Although we didn’t exactly intend on buying a sofa straight away, not once did we feel pressured. We found ourselves returning to one sofa in particular and Adam came back to give us more information about it and how we could make it fit in our new living room. The whole process was so efficient and fun, I’ve never had a brand new sofa before! He was so clear and concise about the delivery, how to look after the sofa, what’s covered in the care plan and everything in between! We are over the moon with our purchase and cannot wait to see it in our new home. A huge thanks to Adam, who’s fantastic at every element of his role, in helping us find our new sofa!

9 August 2026
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Reply from DFS Furniture - Haverfordwest

Good Afternoon,

Thank you for taking the time to leave us a 5* review. We’re happy that Adam met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Haverfordwest branch DFS

Haverfordwest branch. Absolutely fantastic service. Our sales representative was Adam. Fantastic knowledge of all merchandise but wasn’t pushy at all. Had just left a different store (not DFS) due to intimidating salesman. He made us feel comfortable, not rushed and had such a polite and friendly manner. Great guy and made our purchase memorable.

9 August 2026
DFS Furniture - Haverfordwest logo

Reply from DFS Furniture - Haverfordwest

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Pink sofa 😍

Went in to store knowing what sofa we wanted to have a look at. Steve took us to the sofa, got us both a cuppa and talked us through the options. There was no pushy sales tactics or anything like that, just a genuinely nice guy selling us a sofa🥰 would go back if I ever want another sofa 🙌 can't wait for my new pink sofa to arrive 🥰🙌

9 August 2026
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Reply from DFS Furniture - Haverfordwest

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Steve met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Shopping for sofa in Haverfordwest

Shopping for sofa in Haverfordwest.
Was greeted by lovely lady (Hope) not pushy just letting us know she was about for any help 👍
Had look around store found what we wanted and asked Hope for info…. Very happy with our buying experience this morning…nice store, good prices, friendly staff, came home happy!

7 August 2026
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Reply from DFS Furniture - Haverfordwest

Hello Mrs Wise,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great sale

Excellent knowledge, listened to us a discount directed us the the perfect stuke that suited our needs

7 August 2026
DFS Furniture - Haverfordwest logo

Reply from DFS Furniture - Haverfordwest

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Everything was explained really well and lovely helpful staff

7 August 2026
DFS Furniture - Haverfordwest logo

Reply from DFS Furniture - Haverfordwest

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Excellent service at DFS Haverfordwest

Cerri the member of staff we saw was friendly, helpful and professional. Having explained to her what we were looking for she quickly pointed out several choices. She then gave us ample time to look at these and was then available to help us in the closing aspects of our purchase.

6 August 2026
DFS Furniture - Haverfordwest logo

Reply from DFS Furniture - Haverfordwest

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Easy and helpful

Easy purchase. Lovely service.

6 August 2026
DFS Furniture - Haverfordwest logo

Reply from DFS Furniture - Haverfordwest

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great

Rebecca the member of staff who helped and advised me with my purchase was very helpful, pleasant, polite and professional and explained everything to me

9 July 2026
DFS Furniture - Haverfordwest logo

Reply from DFS Furniture - Haverfordwest

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Rebecca.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great experience

Great experience. Excellent and friendly staff. Great customer service in store. Didn’t feel pressured into buying. Was going to buy online but staff made the experience.

4 August 2026
DFS Furniture - Haverfordwest logo

Reply from DFS Furniture - Haverfordwest

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Staff and service was excellent

Staff and service was excellent

4 August 2026
DFS Furniture - Haverfordwest logo

Reply from DFS Furniture - Haverfordwest

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Customer service

Fantastic customer service from Kerry at DFS Haverfordwest. Professional yet friendly, super informative and offered great advice.
Keep up the great work!

2 August 2026
DFS Furniture - Haverfordwest logo

Reply from DFS Furniture - Haverfordwest

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great service

Great service from start to finish.Really friendly, clean and tidy store.
Patient while we went through different options and reviewed differen sofa set up. Hope went through in detail all the after care to ensure we get maxium out of our sofa's by ensuring we care for them properly and care options available and the 3 year service

29 July 2026
DFS Furniture - Haverfordwest logo

Reply from DFS Furniture - Haverfordwest

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Very good

Very good, lovely shop assistant.

22 July 2026
DFS Furniture - Haverfordwest logo

Reply from DFS Furniture - Haverfordwest

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Great customer service

Great customer service. Staff very knowledgeable and helpful

28 July 2026
DFS Furniture - Haverfordwest logo

Reply from DFS Furniture - Haverfordwest

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

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