We were welcomed to DFS store in Glasgow, London Rd and Nikki was our sales representative today! We were met with a smile, friendly manner and at ease our whole visit . It made buying our new corner... See more
Company replied
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We were welcomed to DFS store in Glasgow, London Rd and Nikki was our sales representative today! We were met with a smile, friendly manner and at ease our whole visit . It made buying our new corner... See more
Company replied
We were shopping for a new sofa for our new home. On arrival we were greeted by Jamie who was very helpful and knowledgeable without being 'pushy'. After browsing the store we identified several... See more
Company replied
Bronwyn was fantastic. She offered support without being pushy. We returned to the store three times on the same day where she made herself available to answer all of our questions. She was very patie... See more
Company replied
Lovely greeting by Emma who left us to browse but was close by if I needed any information. I did not feel uncomfortable or under pressure to make a purchase. Emma went out of her way to find me exac... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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London Road, Furniture Park, G32 8NS, Glasgow, United Kingdom
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Ryan was great he listened to our needs and helped get there. He was very helpful

Reply from DFS Furniture - Glasgow

Reply from DFS Furniture - Glasgow
Deeps was excellent really went out his way to make sure we were finding the sofa that best met our needs and house.
Top marks from us

Reply from DFS Furniture - Glasgow

Reply from DFS Furniture - Glasgow
Ryan was helpful in explaining options and did not do a hard sell.

Reply from DFS Furniture - Glasgow
The store assistant introduced himself early on and told us to give him a shout if we needed any help. Which we did and he duly assisted. Best of all he hadn’t stalked us around the shop constantly like they had in the previous store we had been in.

Reply from DFS Furniture - Glasgow
Was met by Jamie, who didn’t pressurise us in any way, very knowledgeable and easy to deal with. Went through all options with us for the sofa combination we bought.

Reply from DFS Furniture - Glasgow
He was very knowledgeable and professional and was a really nice person

Reply from DFS Furniture - Glasgow
Jamie was fantastic telling us all about the sofas we were interested in

Reply from DFS Furniture - Glasgow
Jamie was very helpful. Provided relevant information and gave us time to consider the best options.

Reply from DFS Furniture - Glasgow

Reply from DFS Furniture - Glasgow
still waiting on my footstoll after 4 months .. i have had 2 couriers attempting to deliver sofas i didnt order .. not the couriers fault or drivers .. they are great .. get it together dfs .. sort it out

Reply from DFS Furniture - Glasgow
We had a couple of what we thought were awkward questions to ask as we needed a specific shape and size of sofa. We approached Scott who was absolutely fantastic. He sorted out our queries with ease, let us know what we needed and at no time in the process did he make us feel pushed or intimidated in any way. He helped from start to finish explaining everything along the way. Excellent stuff. Thank You Scott, your help and knowledge was really much appreciated and made this an easy, smooth experience. Robert and Michele

Reply from DFS Furniture - Glasgow

Reply from DFS Furniture - Glasgow
Great service have been using DFS for years now all the staff are very helpful would highly recommend

Reply from DFS Furniture - Glasgow
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