Steven was our sales advisor who was very helpful and exceptionally knowledgeable about which would be best suited to my needs, he also didn’t pressure or follow us around the store. He spoke with us... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Steven was our sales advisor who was very helpful and exceptionally knowledgeable about which would be best suited to my needs, he also didn’t pressure or follow us around the store. He spoke with us... See more
Company replied
Had a great experience recently at London road store. Derek ( terrible with names, apologies if I got that wrong) was really helpful not pushy at all. I wanted sofa and chairs with immediate deliv... See more
Company replied
The guy who served us got down to the facts sold is a leather couch 🛋️ happy we were happy we left sometimes the workers sell themselves to much whats off putting so yeah great in get a couch pay the... See more
Company replied
An amazing experience with Nicky at London Road, Glasgow shop. Nothing was a bother to her and she went out her way to explain everything to us. She was able to show us different options and made the... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

London Road, Furniture Park, G32 8NS, Glasgow, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a great experience today. The customer service was friendly, professional, and very helpful. Thank you for the excellent support
The expert way Hazel helped us buy our sofa. Her knowledge and understanding was superb.
Steve came over and asked if he could help us and we told him what we looking for. He was very very helpful. Nothing was a bother for him . He went and got a refreshment for us. He explained everything about the suite we bought and made sure we were satisfied. He went through the finance with us carefully as well.l would like to thank him for making us so at ease.
Had a great experience recently at London road store. Derek ( terrible with names, apologies if I got that wrong) was really helpful not pushy at all.
I wanted sofa and chairs with immediate delivery. I was taken to the section where there was lots to choose from. Surprisingly I got 3 pieces for a great price and delivery in 2 days. Couldn’t have been more helpful.
The delivery chaps were exactly the same, Efficient and friendly. There was a mark noticed on the 2 seater and the boys said they will report it and that someone will get in touch to get it cleaned (not been contacted yet).
Top job all round!

Reply from DFS Furniture - Glasgow
A great experience in buying a bed a very good selection , best we had seen, salesgirl very helpful in our decision and will certainly be back fur our suite when ready .

Reply from DFS Furniture - Glasgow

Reply from DFS Furniture - Glasgow
Stewart from the Glasgow store was outstanding
Very helpful and knowledgable and gave us a lot of great options
Lovely store layout and dog friendly which is perfect for us

Reply from DFS Furniture - Glasgow
Our experience was amazing at DFS, every bit of advice really helped and made picking our furniture for our first home so easy, everyone we spoke to was so helpful and kind, it was so nice to have such great customer service. I can’t remember the man’s name that helped us (I’m so sorry) but what a credit he is to your store, so helpful and nothing was a problem for him.

Reply from DFS Furniture - Glasgow

Reply from DFS Furniture - Glasgow
A very helpful gentleman assisted me and he did everything he could to find exactly what I wanted Thank you.

Reply from DFS Furniture - Glasgow
Our experience is store excellent with the young salesperson was polite and very good with her knowledge and information given to us very good at her job

Reply from DFS Furniture - Glasgow
Steven was our sales advisor who was very helpful and exceptionally knowledgeable about which would be best suited to my needs, he also didn’t pressure or follow us around the store. He spoke with us as soon as we came in to the store introduced himself gave us some useful advice about sale prices etc and told us to come to him if we had any questions, which was exactly what we did. He helped us pick out the best possible furniture for us. Thank you Steven.

Reply from DFS Furniture - Glasgow
Scot was fabulous. He made everything really and sure l everything was right for and also a practical because he’s really and enjoyed working with Scott

Reply from DFS Furniture - Glasgow
Fraser the sales assistant was really helpful and very knowledgeable, friendly took time to explain everything.

Reply from DFS Furniture - Glasgow
Listened to what we were looking for and offered all options.
Scott was very knowledgeable, friendly and helpful. Excellent customer service.

Reply from DFS Furniture - Glasgow
Easy shopping experience and pleased with our purchase!

Reply from DFS Furniture - Glasgow
The guy who served us got down to the facts sold is a leather couch 🛋️ happy we were happy we left sometimes the workers sell themselves to much whats off putting so yeah great in get a couch pay then home

Reply from DFS Furniture - Glasgow
Professional service very polite and vary help full would highly recommend

Reply from DFS Furniture - Glasgow
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.