We were welcomed to DFS store in Glasgow, London Rd and Nikki was our sales representative today! We were met with a smile, friendly manner and at ease our whole visit . It made buying our new corner... See more
Company replied
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We were shopping for a new sofa for our new home. On arrival we were greeted by Jamie who was very helpful and knowledgeable without being 'pushy'. After browsing the store we identified several... See more
Company replied
Bronwyn was fantastic. She offered support without being pushy. We returned to the store three times on the same day where she made herself available to answer all of our questions. She was very patie... See more
Company replied
Lovely greeting by Emma who left us to browse but was close by if I needed any information. I did not feel uncomfortable or under pressure to make a purchase. Emma went out of her way to find me exac... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, Furniture Park, G32 8NS, Glasgow, United Kingdom
- 0333 999 9812
4.9
Excellent
13K reviews
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No hard sell, just useful advice.
No hard sell, just good advice given after listening to our needs. Came up with an idea that we hadn't really thought of that made sense for what we wanted in the space we had - an accent chair. Took the sting out of parting with £4000 😂
25 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
From start to finish of my purchase…
From start to finish of my purchase Stuart handled my queries with professional knowledge
25 August 2026
Reply from DFS Furniture - Glasgow
Hello Graham,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The team was very helpful and…
The team was very helpful and knowledgeable .This helped me to feel relaxed and confident when buying my new sofa
24 August 2026
Reply from DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
As soon as we entered the store room we…
As soon as we entered the store room we could see all the staff with big welcome smiles on their faces,Stuart who approached us was brilliant he asked me and my wife if we would like a coffee, he showed us quite a few sueits and helped us decide on the one we bought,if giving points for being a good and competent sales man we would give this man 10/10 thanks for the experience
23 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great service and friendly staff
Great service and friendly staff! Thank you for your help Stuart.
24 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
First class service in London road store
Stuart served us in the Glasgow store. He was kind, knowledgeable and not in the least pushy. We had an excellent experience in store
23 August 2026
Reply from DFS Furniture - Glasgow
Hello Kirsteen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great customer service from Scott
24 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great customer service from start to…
Great customer service from start to finish, thanks
22 August 2026
Reply from DFS Furniture - Glasgow
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ryan was a great help I give him 100%…
Ryan was a great help I give him 100% for his work
24 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Knowledgeable staff
I was served by Maddison who was just so knowledgeable and answered all my questions professionally. I didn’t feel rushed or pressured into making a final decision, and overall was a fantastic experience purchasing my new couches.
23 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Sales person was quick knowing and all…
Sales person was quick knowing and all in all was in shop half hour that’s the kind of service I like.Salesman was polite knew his stuff
23 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Great experience at your shop today…
Great experience at your shop today sales staff very helpful and knowledgeable
23 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Excellent friendly and very helpful…
Excellent friendly and very helpful customer service from start to finish. Exceptional service.
23 August 2026
Reply from DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Amazing service,explained everything in…
Amazing service,explained everything in great detail. Friendly staff.
23 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Great experience with Ryan.
Great experience with Ryan. Everything went smooth and was in and out as I knew exactly what sofa I wanted! Thanks
23 August 2026
Reply from DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We picked our suite
We picked our suite, no hard sell from the salesman. He explained the optional extras and the costs, we declined and that was it. Very good service, we were in and out in jog time.
23 August 2026
Reply from DFS Furniture - Glasgow
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
The assistant Deep was excellent
The assistant Deep was excellent. Polite, friendly and very helpful. He was knowledgeable about the products and was able to find me exactly what I wanted.
23 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
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