Very pleased with our visit,staff were great especially Curtis, wife came away extremely happy even treated her to the cleaning pack for it 😂 Win Win.
Company replied
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See what reviewers are saying
A very good range of furniture and a well laid out store Heather was an excellent sales representative who knew her stock and helped with the options and choices available We would highly recomme... See more
Company replied
Kurt from Exeter DFS was brilliant at helping us purchase our new sofa. He was approachable & could answer all are questions. 10/10 service! Thank you.
Company replied
Matt and Sain (apologies if I have the spelling wrong) were the salespersons we dealt with,at no point did we feel any sales pressure, it took us several trips back and forth to choose the material an... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, United Kingdom
- 0333 999 9816
4.9
Excellent
4K reviews
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Reply from DFS Furniture - Exeter
Good afternoon Steve,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great Sales Staff at the Exeter Branch…
Great Sales Staff at the Exeter Branch very knowledgeable and helpful above and beyond
6 May 2026
Reply from DFS Furniture - Exeter
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Excellent service from Curtis from start to finish.
Np presure sales from the staff giving you a relaxed visit.
Once product was chosen, an exstensive brief was given explaining evrything about the product, and on going services.
Very reassuring, would definately recommend family and friends.
Thankyou👍👍
6 May 2026
Reply from DFS Furniture - Exeter
Good morning Paul,
It is really appreciated that you took the time out to share your kind words. We are glad to hear Curtis helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
On arrival we were warmly welcomed
On arrival we were warmly welcomed, we knew which sofas we wanted but we were given so much more extra useful information compared to the online services that we hadn’t considered which was fab.
We were offered drinks and had our young daughter and some shops instantly judge but the gentlemen introduced himself to us as well as our daughter, which was reassuring - it’s stressful enough needed to go through things with a little one but it was like our experience was tailored to us and not being put in the category as everyone which was refreshing. We won’t be needing for a while, but if we do need any other furniture we will be heading to DFS again!
5 May 2026
Reply from DFS Furniture - Exeter
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Fantastic service from Sian Exeter…
Fantastic service from Sian Exeter ,very helpful and very happy to help she went through everything I needed to know very warming and a smile which was lovely
Well done Sian makes a lot of difference
5 May 2026
Reply from DFS Furniture - Exeter
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Exeter
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
A Comfortable Approach To Buying a Sofa
Nice atmosphere with no pressure to peruse and get a feel for the most suiting sofa for us. Great staff who were very knowledgeable, explaining everything in detail. Big thanks to Sian (hope I got your name right)
4 May 2026
Reply from DFS Furniture - Exeter
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience and we had our sofa ordered really quickly! All the staff were really welcoming and helpful
4 May 2026
Reply from DFS Furniture - Exeter
Good afternoon Jordan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Curtis was amazing!
Curtis was amazing and made everything so faultless and made us feel at ease. He went through everything so thoroughly and had a great sense of humour and a hilarious laugh! Best of all he loves dogs!
4 May 2026
Reply from DFS Furniture - Exeter
Good afternoon Charlotte,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Cannot thank Curtis enough
Cannot thank Curtis enough. Really genuine sales guy. Not pushy. Happy to do whatever we wanted.
4 May 2026
Reply from DFS Furniture - Exeter
Good afternoon Megan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We visited the shop not really…
We visited the shop not really expecting to buy anything, but absolutely loved the Iconica range and ended up buying two sofas for our new house. Excellent service, staff extremely friendly and helpful.
20 April 2026
Reply from DFS Furniture - Exeter
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Customer service was brilliant
Customer service was brilliant! Staff were attentive, knowledgeable and very welcoming.
3 May 2026
Reply from DFS Furniture - Exeter
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Matt Very professional and very…
Matt Very professional and very knowledgeable he had all the answers to all the questions I asked could not do anymore for us 10/10
2 May 2026
Reply from DFS Furniture - Exeter
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service from Jane in the…
Excellent service from Jane in the Exeter store. Very knowledgeable and helpful which was the main reason for purchasing. We loved the sofas and loved the service!!
25 April 2026
Reply from DFS Furniture - Exeter
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great customer care and support,Well…
Great customer care and support,Well informed of all the products available and delivery times
2 May 2026
Reply from DFS Furniture - Exeter
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
He got the sofa to fit the space by…
He got the sofa to fit the space by ordering a smaller part to go on the end of the wall thank you
2 May 2026
Reply from DFS Furniture - Exeter
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
We knew what we wanted more or less and…
We knew what we wanted more or less and we were shown the variations they stocked. We had all the time in the world to test the sofas. After a full explanation it was easy to make a final decision. The staff were very helpful.
1 May 2026
Reply from DFS Furniture - Exeter
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Curtis was great in the Exeter store
Curtis was great in the Exeter store. Very helpful and made the process very easy.
29 April 2026
Reply from DFS Furniture - Exeter
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service really…
Excellent customer service really recommend the Exeter store Always helpful and accommodating
29 April 2026
Reply from DFS Furniture - Exeter
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
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