DFS Furniture - Brigg Reviews 

3,057
TrustScore 5 out of 5

4.9

Mill Close, Scawby Road, DN20 9JH Brigg, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

DFS Brigg has a great selection well displayed. Sales team were not overbearing. They were friendly and helpful when required. So making a for a relaxing not pressured time. Charlotte helped us see ou... See more

Company replied

Rated 5 out of 5 stars

Great service, really helpful staff who explained everything and our options before making a final decision which made it feel like you were not being pressured into anything. Can’t wait to receive ou... See more

Company replied

Rated 5 out of 5 stars

Excellent experience buying the sofa I wanted in the Brigg store. Never hassled, until I made contact with the member of staff. Then the staff member was very helpful and knowledgeable with offering... See more

Rated 5 out of 5 stars

The store was very well presented, with a huge selection of furniture. The staff were welcoming and attentive but not pushy. But, they were there when needed. Dean was very knowledgeable and efficien... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Mill Close, Scawby Road, DN20 9JH, Brigg, United Kingdom

  • 0333 999 9731

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,057)

96,286 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a good experience at dfs

I had a good experience at dfs. The service was excellent and very helpful.

7 June 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello Emily,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Well laid out store

Well laid out store, helpful staff

5 June 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello David,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Salesmen little and large Dean were…

Salesmen little and large Dean were both very helpful in assisting me make an informed choice.

3 June 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for sharing your great review with us.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Ordered our new sofa today

Ordered our new sofa today, sales team where very friendly, and not at all pushy, we dealt with Colin who was very knowledgeable and answered all questions that we asked, when sofa arrived 2 cushions where wrong, we contacted the showroom, and was told it was our fault, even though we didn't order this colour, Colin the salesman, was very rude and patronising towards my partner, should have guessed this,as he told us not to forget the review, as he gets a bonus from these, collected the cushions today, walked through door, and another gentleman was complaining, approached the salesman (Colin), to ask why he was rude to my partner turned around and walked into his office, definitely wouldn't order from this salesman AGAIN,

31 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great sales man

Great sales man, wasn't rushed

21 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello Natalie,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great service

Great service, very nice relaxed and all information was given well

26 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very helpful

Quick and accurate service

25 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Nice service

Nice service, got what I needed. Fast!

25 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Salesman Dean was not pushy and he…

Salesman Dean was not pushy and he helped us choose the correct sofa bed. The other items we purchased, we knew about, but he was still helpful and attentive to our needs.

Great discount over the bank holiday weekend which helped us save on our bulk items.

Great experience!

25 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Brilliant service from dean very…

Brilliant service from dean very helpful and knowledgeable and even know I was a pain we eventually got there

22 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The store manager helped us today in…

The store manager helped us today in the purchase of the sofa we've chosen. He was very professional and friendly and helpful. Great service, thank you

22 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

They was really helpful and friendly

They was really helpful and I never felt pressured at anytime, explained everything clear, gave me time to make my decision. I would recommend DFS to my friends and family

22 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

She explained everything in full went…

She explained everything in full went through all the options,wasnt pushy gave us chance to discuss it between. Would recomend

20 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

A VERY HELPFUL YOUNG MAN EXPLAINED…

A VERY HELPFUL YOUNG MAN EXPLAINED EVERYTHING FULLY AND WAS VERY KNOWLEDGABLE ABOUT THE PRODUCT

18 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good morning Janet,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Was great

Was great, didn’t get pounced on when we walked through the doors, was give time to look around, excellent choice & staff very informative.

16 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good afternoon Janice,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look