DFS Furniture - Brigg Reviews 2,971

TrustScore 5 out of 5

4.9

Mill Close, Scawby Road, DN20 9JH Brigg, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Salesman Dean was not pushy and he helped us choose the correct sofa bed. The other items we purchased, we knew about, but he was still helpful and attentive to our needs. Great discount over th... See more

Company replied

Rated 5 out of 5 stars

They was really helpful and I never felt pressured at anytime, explained everything clear, gave me time to make my decision. I would recommend DFS to my friends and family

Company replied

Rated 5 out of 5 stars

We had a lovely experience in store with the lady who sold our sofa to us. This is for our first home and her patience was really appreciated, we had to change our minds and start again due to our ori... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience regarding dealings in the past with a different company. Nothing was to much trouble everything was explained with our purchase from Barry at brigg store. We never felt obligated... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Mill Close, Scawby Road, DN20 9JH, Brigg, United Kingdom

  • 0333 999 9731

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great sales man

Great sales man, wasn't rushed

21 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello Natalie,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great service

Great service, very nice relaxed and all information was given well

26 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very helpful

Quick and accurate service

25 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Nice service

Nice service, got what I needed. Fast!

25 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Salesman Dean was not pushy and he…

Salesman Dean was not pushy and he helped us choose the correct sofa bed. The other items we purchased, we knew about, but he was still helpful and attentive to our needs.

Great discount over the bank holiday weekend which helped us save on our bulk items.

Great experience!

25 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Brilliant service from dean very…

Brilliant service from dean very helpful and knowledgeable and even know I was a pain we eventually got there

22 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The store manager helped us today in…

The store manager helped us today in the purchase of the sofa we've chosen. He was very professional and friendly and helpful. Great service, thank you

22 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

They was really helpful and friendly

They was really helpful and I never felt pressured at anytime, explained everything clear, gave me time to make my decision. I would recommend DFS to my friends and family

22 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

She explained everything in full went…

She explained everything in full went through all the options,wasnt pushy gave us chance to discuss it between. Would recomend

20 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

A VERY HELPFUL YOUNG MAN EXPLAINED…

A VERY HELPFUL YOUNG MAN EXPLAINED EVERYTHING FULLY AND WAS VERY KNOWLEDGABLE ABOUT THE PRODUCT

18 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good morning Janet,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Was great

Was great, didn’t get pounced on when we walked through the doors, was give time to look around, excellent choice & staff very informative.

16 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good afternoon Janice,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We had time to look at the item I was…

We had time to look at the item I was going to purchase properly. The explanation of how.it works etc and the 'must by law' tell about rights etc. However we also had a lovely chatter!

14 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, went a dream.

14 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Lovely relaxing day

After being asked if we needed help we were left to browse in peace when we needed any help when asked we we’re sorted in a very friendly professional manner

12 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good morning Carol,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Wasnt pested as we walked in

Wasnt pested as we walked in , but the sales people answered all my questions as and when I needed I needed them to.
Helpful knowledgable and very pleasant to talk to.

12 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good morning Susan,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Easily done

Gentleman was very patient and polite

12 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good Afternoon,

Amazing review, thanks for sharing!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great service

Great service , salesman was very informative , great selection of sofas !

10 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 4 out of 5 stars

They were very helpful and polite

They were very helpful and polite. They went through everything very plainly so I could understand what was on offer and there was no pressure to buy. I would recommend dfs to friends and family

2 May 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look