Great service, really helpful staff who explained everything and our options before making a final decision which made it feel like you were not being pressured into anything. Can’t wait to receive ou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great service, really helpful staff who explained everything and our options before making a final decision which made it feel like you were not being pressured into anything. Can’t wait to receive ou... See more
Company replied
The store was very well presented, with a huge selection of furniture. The staff were welcoming and attentive but not pushy. But, they were there when needed. Dean was very knowledgeable and efficien... See more
Company replied
Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was import... See more
Company replied
Service was very good, the salesman who served us was very helpful and explained everything perfectly. We could not have wished for anyone better.
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Mill Close, Scawby Road, DN20 9JH, Brigg, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smooth conversation information shared and questions asked . This was my third visit into store in 2 weeks before purchasing . Everything was done easily and comfortably.

Reply from DFS Furniture - Brigg
From the moment we entered the store we was welcomed by a few salesman asking if we needed any help but never felt pressured, Dean the sales man made our buying so simple he was polite and informative on any questions we had.

Reply from DFS Furniture - Brigg

Reply from DFS Furniture - Brigg

Reply from DFS Furniture - Brigg

Reply from DFS Furniture - Brigg
Not pushy explained everything clearly nice personality

Reply from DFS Furniture - Brigg
Went to showroom to see the actual sofa. Tried it out. Decided it was what we wanted.
Staff busy but we were asked if we were ok and if we needed anything to ask which we were more than happy with. Checked online and it was £200 cheaper so went home and ordered it very easily. Was shocked at £120 delivery charge.

Reply from DFS Furniture - Brigg
Staff were extremely helpful and explained everything we needed to know as first time buyers.

Reply from DFS Furniture - Brigg
Great service no added pressure sales guy explained everything

Reply from DFS Furniture - Brigg
Served by a gentleman of a happy nature and we recieved a detailed and helpful insight as to what happens next which was much appreciated

Reply from DFS Furniture - Brigg
The young lady who helped us was fantastic. She was helpful, knowledgeable about the product and genuinely seemed more interested in us getting the right product than just making a sale

Reply from DFS Furniture - Brigg

Reply from DFS Furniture - Brigg

Reply from DFS Furniture - Brigg
Our salesman was great , very knowledgeable and polite and didnt make us feel pressured! We look forward to recieving our sofa!

Reply from DFS Furniture - Brigg

Reply from DFS Furniture - Brigg

Reply from DFS Furniture - Brigg
Colin at the Brigg branch was amazing, we left the Hull store to lack of interest and the whole sales team were amazing at Brigg.
I would highly recommend, drove the same day to another branch to place the order.

Reply from DFS Furniture - Brigg
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.