I am sorry I can’t remember the sales assistant but I would score her 10. She knew all the answers to our questions and her approach was really lovely. Very informative but giving us space to make our... See more
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We were served by Akaash at the Bradford store and he was unbelievably helpful. He was very honest and gave us the best advice. He made us feel confident and reassured us. He went above and beyond. We... See more
Company replied
A very pleasant young man who was very knowledgeable helped us. He explained the finance details very clearly. He took our order and explained everything. He also explained about replacement covers an... See more
Company replied
We had a fantastic experience purchasing our sofas, and Akaash made the whole process smooth and enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer all of o... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Valley Road, BD1 4AG, Bradford, United Kingdom
- 0333 999 9734
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Akash was very helpful no pushy sales
Akash was very helpful no pushy sales, didn't force us to buy any add ons, although we did. He made us feel very comfortable and was very honest about everything.
16 June 2026
Reply from DFS Furniture - Bradford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Paul was great
Paul was great, very helpful no pressure, very honest, and the surrounding was very comfortable to do business in.
16 June 2026
Reply from DFS Furniture - Bradford
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
Reply from DFS Furniture - Bradford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sofa purchase
We looked around a number of sofas and were offered advise from the sales assistant when and if required. She was very helpful and extremely knowledgeable and explained all details fully and understandably.
14 June 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service, the advisor is an asset to the store, very informative and extremely professional
2 June 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Zara was very accommodating and made my…
Zara was very accommodating and made my decision an easy one. She took a lot of time to explain all my options and ensured I understood everything about the sofas.
12 June 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Friendly staff with no pressure to buy
Friendly staff with no pressure to buy. Young lady was very helpful and listened to what I needed. The store is immaculatey clean. Very good service.
12 June 2026
Unprompted review
Reply from DFS Furniture - Bradford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Nice staff.
11 June 2026
Reply from DFS Furniture - Bradford
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great experience
Great experience from start to finish. The staff were polite, friendly, and very helpful. We were greeted as soon as we walked in and made to feel welcome. They let us know they were available if we needed any assistance, while also giving us space to browse at our own pace.
Zara was our sales advisor, and she was fantastic. She took the time to explain everything clearly when we were making our purchase and ensured we fully understood all the information. She also encouraged us to ask questions and was happy to answer them. Her helpful and professional approach made the whole experience smooth and enjoyable.
11 June 2026
Reply from DFS Furniture - Bradford
Hello Mrs Hall,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Zara.
Kind regards,
Lia
DFS Customer Support
Brilliant service
Brilliant service
A massive thank you to Sarah from the online services helped me with everything
1 June 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Excellent customer service
10 June 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
My new sofa bed
The lady who supported me to order my new sofa ,was very proffesional, knowledgeable, friendly,very supportive, always smiling,she was lovely.
10 June 2026
Reply from DFS Furniture - Bradford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Brilliant service
Brilliant service, was patient with us and explained everything well to us.
9 June 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Guys were great who delivered it
Guys were great who delivered it. Did not test the electrics on sofa when fitted and one side wont recline at all. I did ring them but to no answer. Waiting now for a mechanic to come out and hopefully fix the problem with it. It all worked fine in the show room. So expect to buy what i saw a fully working recliner couch.
Will update when mechanic has been.
Mechanic came it was just the fitters who did not correcr the wires cirrectly. So all good x deffo worth buying from.
31 May 2026
Reply from DFS Furniture - Bradford
Good Morning Julie,
Thank you for taking the time to leave us your review. Please accept our apologies if you are experiencing a problem with your furniture. We are sorry to hear that you are having issues with your sofa.
I have taken a look into your order and can see a service visit has been booked for 15th June and please be rest assured we will look to resolve this for you.
Kind Regards,
Lorraine A
DFS Central Customer Support
Very helpful
8 June 2026
Reply from DFS Furniture - Bradford
Hello Julie,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Found the suite we were looking for…
Found the suite we were looking for salesman AAkash was very knowledgable great experience made us feel satisfied + DFS great selection and good quality would recommend to anyone thank you
7 June 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Very helpful and polite offered us a…
Very helpful and polite offered us a drink went through everything with me
8 June 2026
Reply from DFS Furniture - Bradford
Hello Rosalyn,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The staff were very friendly
The staff were very friendly, especially the girl who served us, she was helpful and knowledgeable, didn't push herself and left us to browse around
8 June 2026
Reply from DFS Furniture - Bradford
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
The experience was very good
The experience was very good , it was very easy and we got a lot of help from the workers
6 June 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Took a trip to the Bradford Forster…
Took a trip to the Bradford Forster square store, picked two sofas & Paul sorted everything for us from start to finish.
Nice & polite bloke & he leaves you to look around & to make choices for yourselves without been a usual pushy salesman that you find nearly everywhere now, both the corner sofa & cinema sofa are great, very comfortable & were delivered with care.
Couldn’t have asked for a better experience really & delivered within a week.
Thanks again Paul!
25 May 2026
Reply from DFS Furniture - Bradford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
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