I am sorry I can’t remember the sales assistant but I would score her 10. She knew all the answers to our questions and her approach was really lovely. Very informative but giving us space to make our... See more
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See what reviewers are saying
We were served by Akaash at the Bradford store and he was unbelievably helpful. He was very honest and gave us the best advice. He made us feel confident and reassured us. He went above and beyond. We... See more
Company replied
A very pleasant young man who was very knowledgeable helped us. He explained the finance details very clearly. He took our order and explained everything. He also explained about replacement covers an... See more
Company replied
We had a fantastic experience purchasing our sofas, and Akaash made the whole process smooth and enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer all of o... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Valley Road, BD1 4AG, Bradford, United Kingdom
- 0333 999 9734
4.9
Excellent
3K reviews
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Reply from DFS Furniture - Bradford
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great c.service,nice n clean store
5 July 2026
Reply from DFS Furniture - Bradford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Akash was very professional and…
Akash was very professional and patient, we’ve lost count of how many times we came and pestered Akash, unfortunately the day we decided to place the order he was off from work. Zara processed our order but please make sure to pass on our regards to Akash as he was brilliant throughout and helped us sooo much.
5 July 2026
Reply from DFS Furniture - Bradford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
The salesman what a great guy
The salesman what a great guy, very pleasant not too pushy very helpful
5 July 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Happy with the service from the staff…
Happy with the service from the staff very helpful
5 July 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Great service in store shame about expensive delivery charge
Paul made us extremely welcome in store today. He helped us find the perfect sofa for Mum and was curious and polite throughout. He explained everything in detail about the extra cover and delivery. The only downside to this purchase is the delivery charge which we found extreme at £129!
5 July 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Dealt with a gentleman named Aakash
Dealt with a gentleman named Aakash - really helpful and made it a smooth journey ordering the sofas.
2 July 2026
Reply from DFS Furniture - Bradford
Hello Asif,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Bradford
Hello Mohamed,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The lady who helped me with the sofa…
The lady who helped me with the sofa and talking through everything was so helpful and kind, made the experience easy and enjoyable.
1 July 2026
Reply from DFS Furniture - Bradford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Amazing experience
Amazing experience, it was quick and easy and everything went smoothly! I was looked after by a gentleman called Akash was very helpful and kind and willing to go above and beyond for me and my family. Amazing work keep up the good work.
1 July 2026
Reply from DFS Furniture - Bradford
Hello Ibraheem,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great customer service
29 June 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Good stuff and staff member Akash…
Good stuff and staff member Akash explained thoroughly regarding the sofas what made me buy confidently .
25 June 2026
Reply from DFS Furniture - Bradford
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Akash.
Kind Regards,
Jordan
DFS Customer Support
We had seen what we liked on line
We had seen what we liked on line. The salesperson was not pushy, very informative and gave us space to decide
27 June 2026
Reply from DFS Furniture - Bradford
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Amazing
Have shopped from here before, good customer service, staff are really good in looking after their customers and would recommend to friends and family.
26 June 2026
Reply from DFS Furniture - Bradford
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Very attentive sales agent who answered…
Very attentive sales agent who answered all my questions efficiently and was also very friendly
26 June 2026
Reply from DFS Furniture - Bradford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Staff were amazing
Staff were amazing! Really helpful with an indecisive person like myself. Simran made things really easy! Amazing customer service, would 100% recommend :)
24 June 2026
Reply from DFS Furniture - Bradford
Hello,
Thanks for your lovely feedback, we’re glad to hear Simran met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Bradford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
I am extremely happy with the staff in…
I am extremely happy with the staff in DFS. Simran was really sweet and nice. She answered all my enquires and I am really happy with her.
19 June 2026
Reply from DFS Furniture - Bradford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Bradford
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very good service by aslam helpfull…
Very good service by aslam helpfull aswell helped with everything
17 June 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
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