I am sorry I can’t remember the sales assistant but I would score her 10. She knew all the answers to our questions and her approach was really lovely. Very informative but giving us space to make our... See more
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We were served by Akaash at the Bradford store and he was unbelievably helpful. He was very honest and gave us the best advice. He made us feel confident and reassured us. He went above and beyond. We... See more
Company replied
A very pleasant young man who was very knowledgeable helped us. He explained the finance details very clearly. He took our order and explained everything. He also explained about replacement covers an... See more
Company replied
We had a fantastic experience purchasing our sofas, and Akaash made the whole process smooth and enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer all of o... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Valley Road, BD1 4AG, Bradford, United Kingdom
- 0333 999 9734
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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A great service all way round
A great service all way round, the young gentleman that attended to us was very courteous and polite gave us all the information we needed to know in a very concise and clear manner a credit to the company and the young lady that came to check all the information was all of the above in equal measure
1 August 2026
Reply from DFS Furniture - Bradford
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Bradford
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
We had an amazing customer service…
We had an amazing customer service salesman called Akaash (sorry if I spelt it wrong) he was very helpful and accommodating to our needs.
28 July 2026
Reply from DFS Furniture - Bradford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Review
From the moment we set foot in store. We were promptly greeted by Aakash who was absolutely incredible in choosing our sofas. Everything about the experience was so smooth and easy.
15 July 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Bradford
Hello Colin,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Helpful Staff
Acknowledged us on entry but left us alone to look around. When we decided what we wanted the member of staff was very helpful and friendly.
27 July 2026
Reply from DFS Furniture - Bradford
Hello Karen,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Paul was very helpful,great service
27 July 2026
Reply from DFS Furniture - Bradford
Hello Paul,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Kizza was a great help and helped us…
Kizza was a great help and helped us find the sofa we were looking for. He explained everything in great detail and was polite and patient
26 July 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent sales process
Excellent sales process, clear and informative. Delivery Excellent. Sales staff helpful and informative.
18 July 2026
Reply from DFS Furniture - Bradford
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very impressed with the good service I…
Very impressed with the good service I had today at dfs.
Very friendly gentleman who explained everything very clearly and was very helpful indeed. Thanks:)
25 July 2026
Reply from DFS Furniture - Bradford
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Friendly Customer Service
was kindly invited into the store and was asked by a few staff if i needed any refreshments. everyone was super friendly and kind and Aakash was extremely helpful, professional and kind - an amazing staff member who made a stressful situation very calm and easy.
25 July 2026
Reply from DFS Furniture - Bradford
Good Morning,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Bradford
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Lovely helpful staff very pleased Bradford with…
Lovely helpful staff very pleased with their service
24 July 2026
Reply from DFS Furniture - Bradford
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We have purchased items from DFS…
We have purchased items from DFS previously, the last time was with the same member of the sales team. On this and the previous occasion, he was very professional and helpful. We are very pleased with our latest purchase
14 July 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
All in all very good from the moment we…
All in all very good from the moment we got there to the end sale
22 July 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
I went to get a sofa and ended up…
I went to get a sofa and ended up getting everything I needed for my new house with such good prices. Akash was such good help, talked me through everything and helped me come to my decision would definitely recommend asking for him when going there!!!
20 July 2026
Reply from DFS Furniture - Bradford
Hello Raheem,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Happy customer
Customer service very good very friendly helpful staff,good all round service
20 July 2026
Reply from DFS Furniture - Bradford
Hello Amanda,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I had a great experience at DFS thanks…
I had a great experience at DFS thanks to the excellent customer service. The staff member Akash was friendly, knowledgeable, and took the time to help me find exactly what I was looking for without any pressure. They made the whole process easy and enjoyable. Thank you for the outstanding service!
14 July 2026
Reply from DFS Furniture - Bradford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Nice experience
Nice experience, went to look for the sofa set we already looked before a week ago but was not sure about the colour so today went to decide the colour and ended up buying it. All went okay. Xx
19 July 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Asked if we needed help then left us to…
Asked if we needed help then left us to do our thing,, staff very friendly and helpful.
I'm sure we'll be back
18 July 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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