We visited twice to make sure we had the right measurements and made the right choice. Both times we were welcomed by Mattew who answered any questions we had and encouraged us to take our time befo... See more
Company replied
Location
Switch locationHindpool Road, Hindpool, LA14 2PD Barrow-in-Furness, England, GB
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See what reviewers are saying
Sales rep (Callum) was great. He was very knowledgeable and instantly understood our requirements to enable us to find exactly what we were looking for. He described the process from selection to fina... See more
Company replied
Had a fantastic 1st time experience with DFS , Stuart was very informative of the suite we chose and kindly offered his opinion when we were undecided on which footstool size to choose. Now really lo... See more
Company replied
Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details ab... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Hindpool Road, Hindpool, LA14 2PD, Barrow-in-Furness, England, United Kingdom
- 0333 999 9537
5.0
Excellent
2K reviews
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Very friendly and helpful
26 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent service and advice from…
Excellent service and advice from staff. Plenty of choice
21 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Friendly, approachable team
We went into the Barrow-In-Furness DFS store with a Sofa in mind but wished to order in store rather than online. Callum helped us and was fantastic...friendly and approachable. We were in and out within 40 minutes with the new sofa ordered and all the information we needed.
7 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Friendly and helpful staff
19 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
No pressure from salesman Matthew
No pressure from salesman Matthew. He was just helpful & very friendly.
Made the process simple & a pleasure to purchase.
18 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Good customer service and felt able to…
Good customer service and felt able to take time to choose
18 June 2026
Reply from DFS Furniture - Barrow-in-Furness
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Barrow-in-Furness
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent service not rushed very…
Excellent service not rushed very helpful and friendly
13 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Everything was explained in detail
Everything was explained in detail, information checked and then checked by a colleague. Staff were friendly, didn’t jump on us, waited for us to have a look round but were visible if we wanted to ask questions. They were informative, well behaved and such nice customer skills
13 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very helpful
Very helpful, not pushy...we were left to wander around looking at sofas with nobody hassling us, when we had questions Stuart was very informative!
12 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Warm welcome in Store
Warm welcome in Store; totally professional lady, Karen. Every aspect of choice of sofa was explained, without being pushy. My questions were answered patiently, without hesitation. Could not have done more to make me choose the right sofa for me.
11 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Very good customer service
Welcoming staff let you browse the store but are available to answer questions when required. Callum answered all our questions his customer service was excellent and we are really happy with purchase
10 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very friendly and great service
Very friendly and great service. Extremely helpful in finding us exactly what we needed.
7 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Great customer service from Karen.
7 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello Sam,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Our visit today at dfs in barrow was…
Our visit today at dfs in barrow was lovely and relaxing, staff were fantastic .had a slow walk around with nobody following us .the staff were there if we needed help which was brilliant. We came out with our choice of furniture and were very happy .full points for customer service.s.howlett
5 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
We would definitely recommend DFS. The customer service we received was…
The customer service we received was second to none! Stuart the sales representative was friendly and very knowledgeable, he made us feel comfortable and confident that our purchases were just right for our needs. The whole sales process was smooth and easy, he explained everything thoroughly! We will definitely use DFS again.
2 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello Barbara,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Stuart was polite and very helpful…
Stuart was polite and very helpful through the experience, giving advice and explaining it x thank you I am looking forward to my sofa coming
31 May 2026
Reply from DFS Furniture - Barrow-in-Furness
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Barrow-in-Furness
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Callum explained everything clearly
Callum explained everything clearly, got good deal on new sofa & chairs. Very helpful.
28 May 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello Deila,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
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