Sales rep (Callum) was great. He was very knowledgeable and instantly understood our requirements to enable us to find exactly what we were looking for. He described the process from selection to fina... See more
Company replied
Location
Switch locationHindpool Road, Hindpool, LA14 2PD Barrow-in-Furness, England, GB
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See what reviewers are saying
We visited twice to make sure we had the right measurements and made the right choice. Both times we were welcomed by Mattew who answered any questions we had and encouraged us to take our time befo... See more
Company replied
Had a fantastic 1st time experience with DFS , Stuart was very informative of the suite we chose and kindly offered his opinion when we were undecided on which footstool size to choose. Now really lo... See more
Company replied
Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details ab... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Hindpool Road, Hindpool, LA14 2PD, Barrow-in-Furness, England, United Kingdom
- 0333 999 9537
5.0
Excellent
2K reviews
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Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Very pleased with the service we…
Very pleased with the service we received, acknowledged on arrival by staff, but left to browse without high pressure selling, selected the suite that suited us and then we were served professionally and the staff informed us of everything we need to know, Karen very polite at all times.
21 July 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The staff members I spoke with were…
The staff members I spoke with were very friendly and made me feel very comfortable. There was no pressure or pushiness and all of the different options were explained to me clearly and easily without any bias. Overall a great experience and would recommend to anyone :)
21 July 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
First class service from start to…
First class service from start to finish couldn't fault anything
18 July 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The sales person was very helpfull…
The sales person was very helpfull explaned everthing in detail helping with choosing and matching my piece of furnture to the piece i purchased last year from yourselfs would recomend dfs evertime well made furnture
16 July 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Great service
Callum helped us with our order at the barrow store and explained everything in great detail! Would recommend coming
15 July 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Ryan barrow DFS
A huge thank you to Ryan for the fantastic service today. He was friendly, professional, and extremely helpful throughout the whole process. Ryan took the time to answer all of my questions, explained everything clearly, and made buying my new sofa completely stress-free. I never felt under any pressure and really appreciated his patience, honesty, and knowledge. He's a real credit to DFS, and I couldn't be happier with the service I received. I would highly recommend asking for Ryan if you're visiting the store.
11 July 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello Mike,
We're really grateful you shared this amazing 5* review. We are glad to hear that Ryan helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
The service we received at the barrow…
The service we received at the barrow store from Callum was brilliant. He was very welcoming and informative, making the whole experience stress free.
8 July 2026
Reply from DFS Furniture - Barrow-in-Furness
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Callum.
Kind Regards,
Jordan
DFS Customer Support
Quick response to order clear details…
Quick response to order clear details of delivery schedule.
Have already purchased this style of sofa and very happy with comfort &wearable. Now wish to extend seating in living room.
24 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
Great customer service in the Barrow-in-Furness store and over the phone.
Kept upto date with emails so far.
24 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Barrow-in-Furness
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
All the staff were very friendly and…
All the staff were very friendly and helpful. After being approached we were left to browse with no pressure selling. Once we were sure of our choice our advisor Callum was very approachable and friendly and talked us through our order. The store itself is set out beautifully and very well presented. Overall a very pleasant experience. I would gladly recommend this store to friends and family.
27 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Callum met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very polite well informed staff
Very polite well informed staff. No pressure to buy.
I needed to add to my order which was a smooth process.
27 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very friendly and helpful
26 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent service and advice from…
Excellent service and advice from staff. Plenty of choice
21 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Friendly, approachable team
We went into the Barrow-In-Furness DFS store with a Sofa in mind but wished to order in store rather than online. Callum helped us and was fantastic...friendly and approachable. We were in and out within 40 minutes with the new sofa ordered and all the information we needed.
7 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Friendly and helpful staff
19 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
No pressure from salesman Matthew
No pressure from salesman Matthew. He was just helpful & very friendly.
Made the process simple & a pleasure to purchase.
18 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Good customer service and felt able to…
Good customer service and felt able to take time to choose
18 June 2026
Reply from DFS Furniture - Barrow-in-Furness
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
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