We visited DFS in Banbury this afternoon and were very happy with the service. The lady who we dealt with was friendly and informative. She answered all our questions and, probably more to the point... See more
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Very happy with the service we received from Paul, who helped us choose our sofas and chair. He made helpful suggestions which we took on board without being pushy and was friendly and chatty througho... See more
Company replied
We always use DFS when we need a sofa, our previous sofas lasted 12 years and still in good condition, but we have changed our decor. We have always been happy with the service and quality hopefully... See more
Company replied
Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Lockheed Close, OX16 1LX, Banbury, United Kingdom
- 0333 999 9752
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Happy with your service David lanighan
14 June 2026
Reply from DFS Furniture - Banbury
Hello David,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The young gentleman that served us was…
The young gentleman that served us was very good and I have already recommended him to friends
10 out of 10
13 June 2026
Reply from DFS Furniture - Banbury
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Banbury
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Banbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Brilliant experience
9 June 2026
Reply from DFS Furniture - Banbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Banbury
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Blake at Banbury store
Thanks to Blake for his help in explaining everything in a thorough and competent way . We had an enjoyable experience today .
9 June 2026
Reply from DFS Furniture - Banbury
Hello Catharine,
Thanks for your lovely feedback, we’re glad to hear Blake met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Choice and value
Plenty of choice and knowledgeable sales staff. Pointed out the care and delivery system. Good price and choice of leather finishing. Good value.
9 June 2026
Reply from DFS Furniture - Banbury
Hello Paul,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
After 6:30 is a great time to shop.
Blake explained the contract and the furniture and did everything that he could. The shop was quiet and we had his full attention and chose our sofa then and there. It was a lot of money so nice to have the peace and quiet to think about it.
8 June 2026
Reply from DFS Furniture - Banbury
Hello Mr Brooks,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Blake.
Kind regards,
Lia
DFS Customer Support
Very friendly and knowledgeable staff…
Very friendly and knowledgeable staff with no fuss. We were able to order the exact product we wanted without any hassle and at a delivery time to suit us
6 June 2026
Reply from DFS Furniture - Banbury
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Banbury
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Banbury
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Just the right sofa!
Lovely lady called Cheryl helped us choose the right sofa for what we needed. Very helpful and friendly
7 June 2026
Reply from DFS Furniture - Banbury
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great selection of sofas
Great selection of sofas. Staff were very knowledgable and helpful.
31 May 2026
Reply from DFS Furniture - Banbury
Hello Sarah,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Wr had a positive In-store experience
Wr had a positive In-store experience. The sales adviser Cheryl from Banbury store was friendly, professional and listened to what we wanted. We have a delivery date. We are hoping the delivery and sofa will also be positive.
23 May 2026
Reply from DFS Furniture - Banbury
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Banbury
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The lady that spoke to us was very nice… and helpful
The lady that spoke to us was very nice and helpful
5 June 2026
Unprompted review
Reply from DFS Furniture - Banbury
Hello David,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Wonderful Customer Care
Blake was wonderful and guided us with ideas and the best type of style to choose to fit it in our house. He explained everything so thoroughly with light humour and making our experience very pleasurable.
3 June 2026
Reply from DFS Furniture - Banbury
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Emma was very charismatic and engaing-
Emma was very professional, with a lot of warmth and enthusiasm blended in. This is a rare combination, especially since she explained all the features in a very simple and engaging way. The whole procedure was stress-free and made the buying experience one to remember.
3 June 2026
Reply from DFS Furniture - Banbury
Hello Bobby,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Emma.
Kind regards,
Lia
DFS Customer Support
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