We visited DFS in Banbury this afternoon and were very happy with the service. The lady who we dealt with was friendly and informative. She answered all our questions and, probably more to the point... See more
Company replied
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Very happy with the service we received from Paul, who helped us choose our sofas and chair. He made helpful suggestions which we took on board without being pushy and was friendly and chatty througho... See more
Company replied
We always use DFS when we need a sofa, our previous sofas lasted 12 years and still in good condition, but we have changed our decor. We have always been happy with the service and quality hopefully... See more
Company replied
Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Lockheed Close, OX16 1LX, Banbury, United Kingdom
- 0333 999 9752
4.9
Excellent
3K reviews
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Reply from DFS Furniture - Banbury
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
The staff explained the product details…
The staff explained the product details and how to use it.
26 May 2026
Reply from DFS Furniture - Banbury
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Helpful staff
25 May 2026
Reply from DFS Furniture - Banbury
Hello klement,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Blake was absolutely first class today.
Blake was absolutely first class today.
Excellent knowledge of the sofa and chair ranges plus extremely helpful with insights for heights, feet and leather/cloth options.
Very professional and a credit to DFS.
Blake was one of the main reasons we decided to purchase 2 chairs as well as the sofa.
25 May 2026
Reply from DFS Furniture - Banbury
Hello Pablo,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Blake.
Kind regards,
Lia
DFS Customer Support
Blake in Banbury DFS was brilliant
Blake in Banbury DFS was brilliant. He knew exactly what he was talking about, answered all of our questions and was extremely thorough making sure we knew exactly what we were paying for.
25 May 2026
Reply from DFS Furniture - Banbury
Hello,
Thanks for your lovely feedback, we’re glad to hear Blake met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
We popped into store for a quick look
We popped into store for a quick look, found the exact sofa we were looking for within 3 minutes!!
Cheryl, the sales person was excellent and explained everything very clearly.
25 May 2026
Reply from DFS Furniture - Banbury
Hello Michael,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Banbury
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Banbury
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Banbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Good service
Good service , fully explained all the details in a prompt and friendly manner. Will be back.
22 May 2026
Reply from DFS Furniture - Banbury
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Very helpful polite sales assistant …
Very helpful polite sales assistant very pleased with the service provided
1 May 2026
Reply from DFS Furniture - Banbury
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great advice and support during our…
Great advice and support during our purchase process. Everything was carefully an fully explained
17 May 2026
Reply from DFS Furniture - Banbury
Good afternoon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Banbury
Good afternoon Malcolm,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Cheryl was really nice and explained…
Cheryl was really nice and explained everything to us. A very good salesperson.
16 May 2026
Reply from DFS Furniture - Banbury
Good morning Mr Butler,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
You are the best
15 May 2026
Reply from DFS Furniture - Banbury
Good morning Aida,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very friendly and professional.
Very friendly and professional.
Went out of her way to accommodate our requirements.
First class service
15 May 2026
Reply from DFS Furniture - Banbury
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Thank you very much for helping me…
Thank you very much for helping me choose and purchase my new armchair. I am very happy with the purchase and the service I received at dfs. You have my full support and feedback.👍
13 May 2026
Reply from DFS Furniture - Banbury
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
The young man that served us was very…
The young man that served us was very nice and thorough and explain everything and his advice was perfect
12 May 2026
Reply from DFS Furniture - Banbury
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
coffee table order
Ordering our coffee table was straightforward. We immediately had an e-mail confirmation advising of delivery date and time. We then were advised at the precise time of delivery. Everything went like clockwork and we are thrilled with our purchase.
3 May 2026
Reply from DFS Furniture - Banbury
Good afternoon John,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Banbury
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
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