Dezrez helped us to sell our property in just over three months which was great. Their fees were competitive and the online system good to follow although a lot of updates were not relevant to our sa... See more

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DezrezLegal provides a seamless and efficient conveyancing experience, putting people at the centre of every transaction. Whether you're buying, selling, remortgaging or transferring equity, our expert team is dedicated to making the process as smooth and stress-free as possible, offering more certainty and less hassle. We understand that moving house can be one the most stressful times in your life and conveyancing can be complex, which is why we leverage cutting-edge technology and streamlined processes to minimise delays and get you to completion faster. Our tight integration with the Dezrez state agent CRM offers a unique advantage, allowing for a smoother exchange of information and reducing the need for you to repeat details. Whether your estate agent uses Dezrez CRM or not, our focus on technology and customer service means you have a better experience. We pride ourselves on clear communication, proactive updates and personalised service, ensuring you're kept informed every step of the way. Our commitment to exceptional customer service has been recognised with awards, including being named Customer Service Champions at the British Conveyancing Awards in both 2022 and 2024, and being shortlisted again for 2025. Choose DezrezLegal for a faster, more efficient and less stressful conveyancing experience – one that prioritises your needs and delivers more certainty, less hassle, with people at the centre.
Contact info
Ethos Building, Kings Road, Swansea Waterfront, Swansea, SA1 8AS, Swansea, United Kingdom
- 01792 610228
- hello@dezrezlegal.co.uk
- www.dezrezlegal.co.uk
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Replied to 54% of negative reviews
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Dezrezlegal Are Excellent.
We have just bought our first property so didn't know any of the process or anything.
The estate agent recommended Dezrezlegal so went ahead with them.
Dezrezlegal have made our experience a good one.
We would like to thank Rend who represented us and did such a excellent job. It took us 2 months & 3 weeks from start to completion so that's pretty good going.
We highly recommend Dezrezlegal.
Absolute joke of a company
Absolute joke of a company. If i could give 0 stars I would.
Delayed my house sale for 4 months and its still ongoing...
The buyer went with these conveyancer because they were recommended by the Estate Agents (Chadwells). After 4 months going through the process, we started to ask questions about the delays in the process, to be told the agent that was dealing with the case left the company and another agent took over, and NOTHING was done, so it was 4 months wasted...
The buyer, estate agents and my solicitors can't get through to the agent for days at a time. It's an absolute joke.
Avoid at all cost!
Blockage
Took longer then necessary due to lack and delay in response from Slough Borough Council to requests from DezrezLegal

Reply from DezrezLegal
Great communication
Great communication, fast responses, made the process as painless as possible. Would recommend.

Reply from DezrezLegal
Excellent service and support…
Excellent service and support throughout the whole process by Olivia
Especially when things became stressful waiting for the exchange of contracts
Thank you very much !

Reply from DezrezLegal
I appreciated the weekly updates
I appreciated the weekly updates! Every Friday I received an email showing what had been done & what was outstanding, so informative! Despite being online, if I needed a paper version this was received promptly. And the conveyancer and tram allocated to me, were always at the end of the phone and dealt with any concerns quickly and efficiently.

Reply from DezrezLegal
We had a great experience with…
We had a great experience with DezrezLegal throughout the purchase of our new home. The team was professional, responsive, and kept us informed at every stage of the process. They answered our questions promptly and made what could have been a stressful experience much smoother. Their efficiency and attention to detail gave us confidence from start to finish. We would highly recommend DezrezLegal to anyone looking for reliable and professional conveyancing services. Thank you for helping us complete our house purchase!

Reply from DezrezLegal
We had an excellent service from…
We had an excellent service from Dezrezlegal in selling mums property, we were kept updated every step of the way, highly recommend and would certainly use them again.

Reply from DezrezLegal
5 star rating for Brunilda
Thank you so much, Brunilda. I honestly can’t thank you enough for everything you did throughout my purchase of Altwood Road.
This was far from a straightforward transaction. The sale of my London flat was incredibly slow, and with three linked purchases in the chain, the whole process dragged on for six months. Throughout it all, you were calm, proactive, incredibly organised and always one step ahead. Your efficiency, clear communication and determination to keep things moving made such a difference and gave me confidence, even when the rest of the chain seemed to be standing still.
You are, without doubt, the most efficient conveyancer I have ever worked with. Your professionalism, attention to detail and genuine commitment to your clients really shine through.
Thank you again for making such a challenging process feel so much more manageable. I wouldn’t hesitate to recommend you to anyone looking for exceptional conveyancing services.
Good communications with the team
Good communications with the team, in particular Laura Wile who answered any queries very promptly. It was much appreciated.
Excellent service from Dezrezlegal
Excellent service from Dezrezlegal. Prompt responses to all queries and ensures everything easily explained. Pushed hard to keep the entire process on track. Staff were excellent.

Reply from DezrezLegal
Process from start to finish went…
Process from start to finish went smoothly, the staff I spoke to were friendly and helpful, especially Brunilda Gjonbalaj who dealt with our house sale and purchase. We were kept up to date with everything via the portal and it was easy to return signed paperwork back.

Reply from DezrezLegal
Excellent service from DezrezLegal
Excellent service from DezrezLegal, Emily Mogford and the team worked hard to ensure that our house sale was as stress free as possible. We were kept informed at every stage of the process. I would have no hesitation in recommending them.

Reply from DezrezLegal
Dreadful
Dreadful! Told waiting for me to return signed documents that they later found to have already recieved. Advised all enquiries completed then at last minute more arrived. Notified indemnity insurance required via email 45 minutes before conveyancer went on annual leave 1 week before target completion 😑.
Later on completion day I was asked for £1000 retention fee. Despite providing evidence that I was up to date with annual management fees. (The annual fee is £285 so know idea where the figure of £1000 came from) Should note my buyer was using the same solicitors firm. Completion day is often stressful but we got there in the end. Or atleast I thought so..... Was advised sale was completed via email at approx. 3pm on 19th June and my keys were handed over the buyer that afternoon. Dezrez should have contacted me to verify bank details but they did not. After a very upsetting and stressful weekend I finally managed to speak with someone and the proceeds of my sale were finally transferred on the Monday morning.

Reply from DezrezLegal
Brilliant service from start to finish…
Brilliant service from start to finish selling my property for me always updated on progress couldn’t have asked for a smoother service

Reply from DezrezLegal
Efficient Solicitors
I was kept informed via the Hoowla app. It was very easy to attach i formation which was requested by them. They were alway quick to respond to any of my concerns and very friendly and reasonably priced.
Brilliant portal
Having the portal and being able to know what was happening at every stage.

Reply from DezrezLegal
Dezrezlegal are very effective
Dezrezlegal are very effective, straight forward and fast. I highly recommend them

Reply from DezrezLegal
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