designinfo.in Reviews 

242
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Many people note that the overall ordering process is completely seamless, featuring exceptionally fast shipping times, highly secure packaging, and significantly lower market prices. Buyers also consistently appreciate receiving authentic equipment alongside very attentive customer support when asking questions about various technical details. However, some reviewers were not happy with receiving defective or unboxed items and facing strict difficulties with return and replacement policies. A few other people also felt that unexpected delivery delays and poor communication regarding missing orders caused considerable frustration during their overall shopping journey.

What people talk about most

Product

Users describe positive interactions with product, consistently highlighting that items are genuine and... See more

Delivery service

Customers report positive experiences with delivery_service, consistently praising the quick shipping and... See more

Price

Customers consistently note positive experiences with price, highlighting that electronic gadgets and camera... See more

Website

Clients share ambiguous opinions on website experiences. While many reviewers highlight competitive prices,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the genuine items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good packing safely arrived to my place and good response from design info team best and competitive prices compared to other online platform i brought dji action 5 pro last year it also arrived saf... See more

Rated 5 out of 5 stars

I ordered a Viltrox 35mm f1.7 air. It was delivered within a week in good packaging. It had the lowest price too compared to other retail websites. I took my chance after seeing positive reviews on Go... See more

Rated 5 out of 5 stars

I received the package in a good package and at a good price. Despite the holidays, the guys tried to send the parcel as soon as possible. The most important thing is that after I received the goods,... See more

Rated 5 out of 5 stars

Couldn’t find the insta360 moto bundle anywhere. Saw this site and ordered, was doubtful of the legitimacy and the safety of shipping. But it has come perfectly safe. The product is original and cam... See more


Company details

  1. Camera Store
  2. Book Store
  3. Design Agency
  4. Photography Studio

Written by the company

Photo Video, Color Calibration, Color Forecast, Print & Design Solutions


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

242 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(242)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I bought a Hero Gopro 9 at last year

I bought a Hero Gopro 9 at last year. But within one year one battery was damage. When I contact with them they suggest me to purchase a new battery. They are not interested to solve my problem. So my suggesion is don't purchase any thing from them because they are not provide any after sells service to the customer.

25 July 2023
Rated 5 out of 5 stars

Excellent is an understatement

Excellent is an understatement. . I picked up a DJI Mini 3 fly more combo last month, received constant updates starting from the time i ordered until delivery. I was skepticle to pay such a huge amount while ordering, but thanks to DI for a smooth and effortless transaction.

7 June 2023
Unprompted review
Rated 5 out of 5 stars

Insta360 ordered

I ordered an Insta360 and it was well delivered on time.
A little late, but that's the courier services. Overall satisfied with the price and all.

5 April 2023
Unprompted review
Rated 1 out of 5 stars

This is a company of scammers!

This is a company of scammers! I had bought a PS5 console from them, the price was 6000 higher than the MRP, but the product was delivered with a crack in the corner of the console's removable panel. I Immediately notified the seller, they promised to fix it. Since then, all my calls have been ignored and neglected. The support chat does not reply. I strongly recommend NOT to deal with these frauds. As soon as you pay them - they get lost, no matter what kind of obligation they declared to their customers.

24 January 2023
Rated 5 out of 5 stars

Genuine company

Genuine company. Ordered Iphone 14 2 days ago. Today it has arrived. I ordered black color and even the original case, Everything was as expected and they used BlueDart so it came fast and on time.

23 November 2022
Unprompted review
Rated 1 out of 5 stars

This company is extremely sketchy

This company is extremely sketchy. First, taking a wild gamble with an underwater camera case for nearly double the retail value because it is the only place that has in stock. Then it takes nearly two weeks to arrive instead of 3-5 days. It took a week and a half for it to leave India. And now I am in the process of contacting them about a return and I am getting no response back. They are straight up ignoring me. I would recommend not shopping here even if you really feel like you have to to get an item that isn't in stock somewhere else. If it is in stock somewhere else, go there, not here. The vast majority of the "good reviews" are likely robots or the company itself.

24 May 2022
Rated 5 out of 5 stars

Dji pocket

Ordered Dji Pocket. Quick dispatch of the product and was packed real good. Trusted seller, Thank you.

9 January 2022
Unprompted review
Rated 1 out of 5 stars

V bad customer service

V bad customer service. Sent me a 10 euro camera (valued by them on customs docs) when I paid nearly 200 euro. Hidden charges at customs too not quoted for. AVOID

11 December 2021
Rated 5 out of 5 stars

Very tense when placed order on COD…

Very tense when placed order on COD with in 2 days product was come then make payment directly to there bank they changed COD to prepaid
Well support by seller
Very politely handle every customer if you want DJI product definitely buy from there (online/offline)
💯% genuine product well packed best price
Mind-blowing experience

10 December 2021
Unprompted review
Rated 5 out of 5 stars

Amazing 5 Star⭐ Customer Service

Design Info Team is just Amazing. I bought Insta360 One X2 at a very less price, with a discount of more than 4000/- Rupees. They are selling genuine products at very good prices which I bet is not available at any other online store. Also, post order, they were constantly communicating the status to me either via whatsapp or Phone calls. The packaging was superb and the Order was sent very next day through Premium courier partner (FedEx). Keep up the good work guys ☺️👍🏻. So happy doing business with them.

17 September 2021
Unprompted review
Rated 5 out of 5 stars

appreciate Design Info for their…

appreciate Design Info for their knowledgeable staff and outstanding service. There's no calling back when someone who knows what they're doing is there--they have experts who know their products and applications there at all times. I've never asked a question they don't have an answer for, and they are able to give well-informed and decisive advice. They have unusually good product availability during the pandemic. For customer service they always under promise and usually over deliver. I just received my much anticipated binoculars three days early with detailed tracking. The staff member I spoke to was spot on--they are perfect for what I need (and on back order everywhere else). As a repeat customer, I am delighted but not surprised. The fact that they get good ratings as an employer matters as well. I also appreciate their educational videos and product support. Thank you Design Info!

17 August 2021
Unprompted review
Rated 5 out of 5 stars

My first tripod from this website

My first tripod from this website. Request your team to also have more collection in bags, you guys will sell more. As for the brand of tripod, it was Manfrotto - an Italian brand and the quality is good.

11 August 2021
Unprompted review

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